Customer Reviews for The Tire Experts Manly
(U-Haul Neighborhood Dealer)

25 reviews

1531 Hwy 9   Manly, IA 50456

(641) 454-3045

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(641) 454-3045

1531 Hwy 9
Manly, IA 50456

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I am initially made the reservation. It was for Mason city. Iowa I was called and informed that I would have to drive 9 miles to get the U-Haul that I needed. They were gracious enough to give us 30 miles at no cost for our troubles. When we got to manly that following day, the actual business was closed, we were unable to get into the app it kept kicking us out. So I would call customer service and I would be on hold for 20 minutes at a time. This happened three different times for some reason there was some judgment on my account because somebody used me as a reference, and I didn’t realize it. Once that was cleared up and we were able to get the code for the box to get the key, there was no key in the box so then again, we had to call customer service. We were transferred three different times and we’re on waited almost 45 minutes before we were actually able to talk to somebody they kept transferring us to North Dakota when we were in Iowa . Finally, this lady helped us get into the second box where there was the key in the second box to the truck we were at this location for almost 2 hours, trying to get into our vehicle that we could not get the truck would not start two different times. I think the starter might be going out , eventually it did start. It was not a very good experience. Every time we tried to speak to somebody we were transferred and transferred and transferred very dissatisfying, and we would like somebody to return a car.

MICHAEL BAGUR 
Rating:
5.0

Customer did not leave a comment.

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

Scott Kessler 
Rating:
2.0

Truck was dirty and still had trash in it. The check engine light was on and the air conditioner made horrible noises the whole time we had it.

Karrie Juarez 
Rating:
4.0

Customer did not leave a comment.

Karen VanDenBosch 
Rating:
5.0

I was told when I rented the trailer they would be charge for two days use. I used the trailer for last the 24 hours. The dealer said I would be credit for the second I paid. But you took the two days cost when you pulled the money out of the bank. I should be credited for one day.

Edward Hinman 
Rating:
1.0

Sales associate, male, interrupted my transaction, not once but twice to wait on men. Additionally, he only made eye contact with the gentleman I brought with me instead of with me, whom he was doing business with. Tony, the man who waited on me, needs to learn women rent u-hauls too and should be treated with the same respect men are.

Duane Cooper 
Rating:
4.0

Customer did not leave a comment.

BRETT SCHMIDT 
Rating:
2.0

Customer did not leave a comment.

Andrew Bram 
Rating:
5.0

Let customers know they will need to check the truck in online if dropped off after business hours.

SHAWN ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Ronald Larsen 
Rating:
4.0

Took care of things right away, I didn't have to wait. Just as promised got my email that confirmed my return just as the associate said I would.

Marjory BallWilliams 
Rating:
4.0

Very easy pickup and drop off

David Knudtson 
Rating:
3.0

Customer did not leave a comment.

Curt Gallmeyer 
Rating:
4.0

Customer did not leave a comment.

RENEE BECKER 
Rating:
5.0

Customer did not leave a comment.

renee dralle 
Rating:
5.0

Great staff. Easily made a stressful day not so stressed.

Cheryl Baird 
Rating:
5.0

Excellent service!

Jim Lensing 
Rating:
3.0

Because I arrived after hours, the site was closed and locked and no information was given in a voicemail about the drop off site being in an ambiguous location which was a driveway off a major highway. However, the drop box was visible and easily accessible.

Bonnie Yegge 
Rating:
5.0

Customer did not leave a comment.

ALEX BERGEN 
Rating:
3.0

Customer did not leave a comment.

Troy Lodahl 
Rating:
3.0

Customer did not leave a comment.

daryl hennigar 
Rating:
4.0

Customer did not leave a comment.

PARKER DILLON 
Rating:
5.0

Customer did not leave a comment.

Lisa Davis 
Rating:
5.0

Customer did not leave a comment.

Cheryl Boyd 
No reviews have been submitted for this location.

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