Customer Reviews for The Tire Barn
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

228 comentarios

519 Juanita St   Colorado Springs, CO 80909
(On JuanitaSt behind Midas)

(719) 387-9991

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(719) 387-9991

519 Juanita St
Colorado Springs, CO 80909
(On JuanitaSt behind Midas)

Servicios en esta ubicación:

Horarios de la ubicación

Siempre abiertos en tu smartphone

¿Qué es 24/7?

Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CARA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
4.0

No room for my truck in designated spot, had to park on the street.

Jordan R. 
Clasificación:
5.0

Phil went above and beyond to help me get my truck and get on the road!

Donald B. 
Clasificación:
2.0

Unable is horrible and I will never use you again

Deena G. 
Clasificación:
3.0

It was fine. No signs to identify, you will need some sort of maps app to find it.

MICHAEL K. 
Clasificación:
4.0

Drop off and pick up take a long time. App does not always work on the first time. There was no clear bar code on the door like instructions said. After hours number in this location should be answered or a call returned quickly. Still have not received a call.

Dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J. 
Clasificación:
5.0

Great job!

Hector P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Armani R. 
Clasificación:
1.0

It took 2.5 hours to get the truck. Your website wasnt working properly and no one would answer in this sketchy location.

CHARLES F. 
Clasificación:
4.0

Have an easier/closer location for a pickup site ecspecially since I had to drive an hour just to pick up the truck even though I requested it to be picked up In my town.

Micah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy F. 
Clasificación:
3.0

Made a simple modification to my reservation the morning of my rental, and it changed my pickup location to this store, which was closed. Had to spend an hour on the phone with Uhaul out in the parking lot, getting transferred 3 times to different departments before gaining access to my truck. Set me back a lot during my move.

Matthew W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARYANN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie T. 
Clasificación:
5.0

Excellent!!!

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephan D. 
Clasificación:
3.0

Something wrong with the brakes on the truck!!!

Lyn Nelle M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

Phil went above and beyond to make sure I had everything I needed for my trip and I have told anyone I've come in contact with since what a great business owner he is. This is an example of pride in ownership.

Jeremy S. 
Clasificación:
5.0

Phil went so far and beyond in helping me it felt like I was working with a dear friend. He is a good man and cares very much about serving wholeheartedly those who have a need and makes every effort to do ALL that he is able. Moving is one of life major stressors and it was a delightful and stress reducing experience. He indeed an valuable asset to U-HAUL.

Sherry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cosmo Q. 
Clasificación:
5.0

Nothing, the gentleman I talked to and got the trailer from name was Phil, and he was awesome. He was very nice and helpful!

Cody R. 
Clasificación:
4.0

Great job

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
5.0

Phil helped me in Colorado Springs and he was wonderful. He did a fabulous job

Halley L. 
Clasificación:
5.0

Friendly manager.

william S. 
Clasificación:
5.0

Very helpful! Thank you!

cecilia G. 
Clasificación:
5.0

Great service!

PHIL M. 
Clasificación:
1.0

No one was at their location even though it was during store hours and the phone number was not answered

Mitchell H. 
Clasificación:
5.0

Great service!

Darryl S. 
Clasificación:
3.0

I've used U Haul for cross country moves, approximately 8 times in 10-12 years. But no more, there's too many options out there to be treated like this.

james F. 
Clasificación:
5.0

Phil was an excellent person to work with and a total plus to UHaul. If I need to rent again he's our #1 pick.

donna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Very knowledgeable and friendly. Highly recommended.

Keith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W. 
Clasificación:
5.0

Excellent Service, thank you!

Howard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

Excellent service

carlos P. 
Clasificación:
3.0

Employee was very friendly. Just not an ideal location

travis C. 
Clasificación:
4.0

The location was a bit out of the way, and with the street under construction makes it a little challenging, but the service was excellent. The owner was very helpful.

Richard C. 
Clasificación:
5.0

Great place. Super friendly.

Dominick M. 
Clasificación:
5.0

Phil took great care of me! Fantastic customer service!

Eric R. 
Clasificación:
3.0

Although Phil went out of his way (staying late, opening early, lots of phone calls) to help us get a truck at the promised time, it was still stressful. Additionally his office needs a new computer; it froze repeatedly making pick up take 40 minutes instead of 15.

Ray F. 
Clasificación:
4.0

There was no one at the location when we tried to drop off the trailer we rented. When we dropped off the truck there was someone there.

Hugo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Fantastic customer service!

Craig S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

Very well done and good experience. The trailer was pretty much brand new and easy to use. Gracias

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny A. 
Clasificación:
4.0

I moved out of the area

curtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H. 
Clasificación:
2.0

Store front was closed when I arrive there to turn in the truck there was no parking available turned in the truck took pictures with the keys in the box along with a copy of my Rental contract showing that I had picked up the truck with zero gas in it I returned it with an 8th to 1/ 16th of a tank and then the store arbitrarily decided to charge me $40 for gas

John L. 
Clasificación:
1.0

Locked up during middle of work day at 1230. Called number on contract, no one answered. Called again and left message. There was no real place to park the trailer, except leaving it halfway in the road. While I was trying to call U-Haul to get a different drop off location, owner called me back and just told me to park it wherever, he was out doing errands. Ummm...was not comfortable doing this but left it halfway out onto street. There was construction on road so trailer wasn't in the line of traffic. Never heard anything back so must be gtg. I took pictures of everything to prove I actually left the trailer and it was not damaged. Can't recommend this location at all.

Russell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON D. 
Clasificación:
5.0

Customer service at its best! Phil was awsome!

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Joshua E. 
Clasificación:
1.0

My comments aren't for this location but uhaul overall. I kept getting the runaround and it was frustrating contacting customer service. I will never use uhaul again and I will bad mouth uhaul every chance I get going forward.

john M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nassia D. 
Clasificación:
4.0

I was scheduled to pick up a rental trailer at 9:00 AM. The business did not open until 9:10 AM and another rental customer was waiting also. If you schedule customers at a certain time, the business should be open before that time!!!

Roger A. 
Clasificación:
5.0

Phil was exceptional. Our dealings with the corporate office on Victor was less than desirable to say the least. Phil put all worries and concerns to rest before we even had keys in hand. We will reccomend his location to anyone needing a truck.

Daniel H. 
Clasificación:
5.0

Phil was exceptional. Our dealings with the corporate office on Victor was less than desirable to say the least. Phil put all worries and concerns to rest before we even had keys in hand. We will reccomend his location to anyone needing a truck.

Daniel H. 
Clasificación:
5.0

Phil was amazing!!! Thanks

Dennis W. 
Clasificación:
5.0

Phil was amazing!!! Thanks so much

Dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey B. 
Clasificación:
5.0

Phil was amazing he took his time out of the day to help me above and beyond thank you for making it less stressful

Samantha I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond G. 
Clasificación:
1.0

I had a pickup request at a different location and was NOT informed that it would not be at the requested site. I wasted 2.5 hrs driving around to find my trailer. Uhaul needs to FIX their system. NOT TIRE BARNS FAULT. I RENTED FROM UHAUL, NOT TIRE BARN!!!!

Tim D. 
Clasificación:
3.0

dropped off 2 items to this location at 2 seperate times and never saw a person. this was during business hours.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NILDA M. 
Clasificación:
5.0

This is a great place to get a Uhaul. Very friendly owner and staff.

Randy K. 
Clasificación:
5.0

Excellent service.

Brandy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aimee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey D. 
Clasificación:
5.0

thank you very much for being there for me, for having the equipment I need, for a great service!

olga R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

He was a super nice guy.i had a truck with in minutes. I was able to keep the truck an extra day .The truck its self was awesome.

Marie C. 
Clasificación:
5.0

We drove a 26-footer with an auto transport on the back 1853 miles. No issues, worked as intended. The pick and drop off was simple. A+++.

Joshua G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva G. 
Clasificación:
5.0

I have dropped my U-HAUL at this location twice now. And the owner has never made it so easy for me. I will go out of my way to drop off at this location. Keep up the stellar job!

Eric H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Orquidea S. 
Clasificación:
5.0

Only needed a truck for an hour to move storage units but the expierence was phenomenal ( no exaggeration )! Super pleasant and friendly. . when checking out i had an almost 30 minute conversation with the owner.. Very genuine and down to earth. . he has my vote

Anthony T. 
Clasificación:
5.0

Phil was amazing made this process very easy for me :) I will definetly recommend his store anytime. Hope that the construction ends soon for you :)

Belinda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHIL M. 
Clasificación:
5.0

Had to go to 2 Uhaul locations to get a trailer but once I got to The Tire Barn Phil took great care of me! ¡Gracias!

Charles J. 
Clasificación:
5.0

Everything was great!

Raven C. 
Clasificación:
5.0

Pick up and drop off locations were not the issue. I dropped off trailer after hours and tried to get a return authorization through UHAUL.COM. System sucked. Worst experience ever. stood right in front of building and typed in code(their system works, OR DOESNT WORK, on GPS from your phone to verify your location.) neither my phone or my daughters phone would work. we had them send 8 TOTAL passcodes. Nothing worked. So i just left the trailer hoping it wouldn't get stolen. called the guy the next morning to confirm he got the trailer. He was friendly and got us all squared away. BUT THEIR AFTER HOURS DROP OFF CODE .COM STUFF SUCKS!!!! BEWARE!!

derek W. 
Clasificación:
4.0

Customer service was acceptable. no changes suggested at this time.

Timothy M. 
Clasificación:
5.0

Very nice and helpful. I was in and out in no time.

Kyle L. 
Clasificación:
5.0

The owner of this location went above and beyond to provide excellent service from the moment I made my reservation to me dropping the truck back off. I unexpectedly had to change my pick up time at the last minute and Phil was so accommodating and helpful that it helped ease some the stress that I was feeling. The truck was clean and in excellent condition and staff communicated well with me about construction happening near their location and where their parking was. I highly recommend this location as they seem to have your best interests in mind.

Amanda D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mayraha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny M. 
No se han enviado comentarios para esta ubicación.

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