El cliente no dejó un comentario.Josh G.
The Thrift Stop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.william H.
El cliente no dejó un comentario.Deborah B.
Trailer was bad tail light kept coming out of socket and driver side strap kept falling off 1100 miles and I stopped at least 18 times to fix things very disappointed tried to talk to the people where I dropped it off the black lady was very rude so I left will try another place next time would not recommendJoe L.
This is the best u-haul location we have ever used. I will be recommending it to our friends. Gracias.noemi P.
Owners were very friendly and accomodating. Got what I wanted at the price I wanted and it was a good experienceJACK P.
El cliente no dejó un comentario.peter D.
El cliente no dejó un comentario.Clyde T.
The nicest people ever!! Very helpful and compassionate!! They where the best!johnny S.
Friendly, helpful, and efficient! Really enjoyed doing business with these folks!Thomas F.
When telling customers about the return of mileage vehicles, let them know that they MUST go to the text message first that is sent out for return instructions before locking the vehicle and placing the keys in the lock box. I realized that the link asks you to put in ending mileage and include a photo of the odometer to check the vehicle back in. Would have been nice to know that when I rented the vehicle.Mark L.
El cliente no dejó un comentario.Brooke K.
El cliente no dejó un comentario.GINO V.
El cliente no dejó un comentario.Les D.
This was the worst rental ever. I went from location to location who said they had the trailer but in fact did not. The Thrift Shop actually came through but I had already invested 3 hours trying to find the trailer in the first place. I'm in the process of purchasing a trailer so I might avoid U-Haul from here on out.Scott S.
El cliente no dejó un comentario.ken M.
El cliente no dejó un comentario.Esperanza P.
Excellent customer service.michael L.
I cannot say enough about this place! Excellent service; staff was friendly and helpful. Support your local business and take a look at The Thrift Stop.kim S.
El cliente no dejó un comentario.Ellen M.
El cliente no dejó un comentario.Eric G.
El cliente no dejó un comentario.Gilbert M.
El cliente no dejó un comentario.jeff R.
The Thrift Stop is great and has excellent service!Louis M.
El cliente no dejó un comentario.kathleen H.
El cliente no dejó un comentario.Jake C.
Quick friendly and helpful. Everything you need with the stress of moving.Vanessa S.
By far the location I have visited. The staff are friendly and extreemly helpful. Can not say enough good things about the people at this location. Convenient in and out of property. Highly recommended!stella M.
Awesome and friendly!! Very Accommodating and knowledgeable. Will use again! Highly recommend!! A(Brad K.
El cliente no dejó un comentario.Jeremy M.
El cliente no dejó un comentario.Shane H.
El cliente no dejó un comentario.Liam L.
El cliente no dejó un comentario.Ky H.
El cliente no dejó un comentario.Rod H.
They were very accommodating, I would recommend this U-Haul location.Jay D.
Wasn't sure how I got charged for rental, didn't know that Saturday rate was more than the weekday. That wasn't in online quote.joe G.
Great folks to work with.Bob B.
Lower your price. If I were to rate the U-haul company I would given it low marks because its prices are ridiculously high. If I could have, I would have avoided renting from U-haul because of their high prices.MONTE M.
Great service!! Enjoyed the whole experience. Will be my number 1 rental facility going forwardbill S.
Great place ! Veteran Owned and Operated!steve K.
Very convenient location. Friendly and knowledgeable folks.Norma W.
Great friendly people. Will be my go to if I even need to rent from uhaul again.Richard Y.
Great people always friendly, very helpfulmichael M.
Wow, we can't say enough about the folks at The Thrift Shop. From when called to see if they had a car hauler to arriving to pick it up as well as when they hooked it up to our truck for us. Extremely friendly and super easy to work with. Plus supporting a Vet owned business is always a plus. We would definitely recommend them to anyone needing to rent something in the Bastrop area. Keith & Valerie.Keith J.
El cliente no dejó un comentario.GINO V.
El cliente no dejó un comentario.Cheryl L.
You were a true blessing. Please just keep doing what you are doing! Awesome service! You definitely exceeded my expectations. You were phenomenal at breaking down everything and provided superior knowledge, which UHaul must display you as a role model for its entire company! Thank you so much!Shatema N.
El cliente no dejó un comentario.Susan A.
The Thrift Stop was great. Very personable and knowledgeable and took their duties seriously. They took the time to adjust my rental request to better fit my needs.Erika B.
El cliente no dejó un comentario.Kathryn H.
El cliente no dejó un comentario.Joe S.
El cliente no dejó un comentario.ROY E M.
El cliente no dejó un comentario.robert S.
El cliente no dejó un comentario.JOSUE J.
El cliente no dejó un comentario.Steve G.
El cliente no dejó un comentario.lorenzo S.
This is the 3rd time we've rented from this location and it's consistently fast and easy with very friendly service.william G.
El cliente no dejó un comentario.vernon S.
They were supposed to be open until 5:00 p.m. We arrived at 4:40 p.m. and they were already closed. Not really a problem, but we had to use the drop box for our return.David G.
El cliente no dejó un comentario.todd D.
The folks here are very pleasant and accommodating.Terry O.
Ours sales person was great and he did go out of his way to help a customer like me I will go back to this place for my next rental.david D.
Thank you for all your help. Very friendly staff.david B.
Their service was above what you would normally expect from a U-Haul dealer. I had previously reserved a large truck from another dealer, and on the day I went to pick it up, it was not available.Mr. Loy Ripple was excited to be able to assist with my moving needs and provided the equipment quickly and efficiently.PAT G.
excellent customer service and willingness to adapt to the flexible needs of the renterjames B.
El cliente no dejó un comentario.tj J.
I've rented from U-haul a lot lately and although everyone is always friendly and overflowing with customer service, this location, being close to home, just felt like family - like it wasn't a business transaction: it was family helping family.Timothy P.
El cliente no dejó un comentario.KAREN L.
The back door on the truck did not operate correctly. When it went up had a terrible time getting it back down.James C.
El cliente no dejó un comentario.brazos K.
Y'all Rock!!! I need to find an excuse just to visit. Best U-Haul location with the nicest folks - Ever!!! Thank you!!!KRISTI K.
El cliente no dejó un comentario.Clark H.
Great customer service keep up the good workJared L.
Friendliest people ever. Keep up with the good job!Marcel S.
They where so nice and took the time to go over everything and answered any questions we had I would tell anyone to rent from that locationsbridgett C.
El cliente no dejó un comentario.curtis G.
The couple running the location are very helpful, accommodating and friendly. The transaction was quick and easy.Daphne G.
Could not get any better. They helped me hook up and and gave instructions on how to return. I will go back.richard P.
El cliente no dejó un comentario.Rodney B.
Everything was quick and easy. Trailer was exactly what we needed.Daphne G.
Great customer service, the thrift store location was great. Even picked up some great cast iron pans. The owners were terrific.Linda F.
I've used this place twice. They're the nicest people and very helpfuljimmy L.
El cliente no dejó un comentario.MIKE E.
While it is a rather small rental lot, they had what I needed (trailer) when I needed it and are VERY conveniently located for me. The folks couldn't be nicer or more efficient. I was in and out in no time - both on the pick up and the return. I will definitely use them again and again.Richard P.
Very helpfulRICKY H.
The owner of this facility was very kind and super helpful. He was the only positive thing out of my entire experience.jimmy L.
Thank you for being so helpful and accommodating.Aylett P.
I wouldn't change a thing. They were very accommodating, helpful and friendly.phil M.
Second time renting from this location. Super easy, great hours and great facilityadam D.
Make it easier to find location phone number on website. U-Haul website is the worst I have ever used.jack M.
El cliente no dejó un comentario.Kay L.
This location had a 24 hr drop off. Just what we needed; HOWEVER, the location listed in the text for drop off was closed... PERMANENTLY.wanda T.
The staff was wonderful at this location but the previous location (Schulenberg) was horrendous. Please listen to calls to customer service in Austin.Colleen B.
El cliente no dejó un comentario.Amel S.
they were very courteous and helpful. everything was as promised.Connie K.
everyone was super friendly and helpful and went out of their way to make sure i was well accommodated for. I cannot praise them enough.Alexander A.
I had to unhitch the trailer by myself. No assistance offeredMichael S.
El cliente no dejó un comentario.meryl S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.GINO V.