Comentarios del cliente para The Storage Place

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Storage Place

Grado total:

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BRIAN L. en

Grado:

El cliente no dejó un comentario.

LORNA A. en

Grado:

The day before I was scheduled to pick up the moving truck, someone called to tell me there was no truck. I would have to drive 100 miles to another state to pick up a truck. I used my own car, paid for my own gas, and used 5 hours of my own time. This caused me to have to hire someone to clean the home where I was moving from, because I had no time to do it myself. I asked them to get that truck to my town. No. I asked for a discount. No. The response from UHAUL was that they would not charge me for the extra day and milage on the moving truck. A complaint file was opened for me, but I have heard nothing from UHAUL. This was more than an inconvenience. I had this unexpected trip, with my professional truck driver, to pick up a truck that I had reserved plenty of time in advance. All this before a two-day interstate drive to my new city. It cost me real money. At least UHAUL could have given me more advanced warning. I would like a partial refund as compensation. The floor of the truck was filthy. My driver said the truck was safe, pleasant to drive, and he made good time.

Bethany B. en

Grado:

You can make sure that your hydraulic brakes are working and don't send the driver into the ditch, destroying truck, trailer, and the contents of the trailer. That would be a wonderful start. Furthermore, when i call to get replacement equipment, understand that I MIGHT need an upgrade to a box truck since your faulty, dangerous trailer DESTROYED my towing vehicle. What good, exactly, does another trailer do for a customer if that customer no longer has a vehicle because it was destroyed in the accident caused by your failed brakes? I'm still waiting to understand that logic.

Cody M. en

Grado:

Excellent customer service

Gregg B. en

Grado:

Awesome customer service.

Brian F. en

Grado:

El cliente no dejó un comentario.

Rebecca R. en

Grado:

Very grateful thank you so much

dustin P. en

Grado:

El cliente no dejó un comentario.

Anglelica H. en

Grado:

El cliente no dejó un comentario.

Todd M. en

Grado:

Easy pickup and return. Great customer service.

TIMOTHY D. en

Grado:

Good job, friendly

David K. en

Grado:

woman at this location very rude, told me I was dropping off at wrong location, and I would be charged. told me if I had problem to call 800 number, I called, lady was very helpful told me long as same city it was ok, went back inside rude lady then called herself was told it was ok, then she proceeded to complain how they had to many trucks

David K. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

El cliente no dejó un comentario.

KAMI M. en

Grado:

He needs to learn how to communicate better and not be an asshole and dick to everyone who walks in. Poor customer service all round

Keith Y. en

Grado:

Very friendly and helpful. Opened up early when he saw me arrive. Thanks for everything..

James A. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Public accessible restroom.

michael S. en

Grado:

El cliente no dejó un comentario.

Vance K. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

Didn't even have to go inside. Quick and easy return.

jack B. en

Grado:

See above statement

alva A. en

Grado:

El cliente no dejó un comentario.

benny W. en

Grado:

El cliente no dejó un comentario.

Rod H. en

Grado:

Super fast service. I completed the express Check in the day before. I was in and out in 5 min!

Dennis R. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

i needed to flip the ball on my receiver. they owner there sayed they do not have any wrenches there. I find that hard to believe if they are keeping up equipment and would sell me a new receiver and ball. I was 6 hrs from home and had to go buy wrenches.

Robbie O. en

Grado:

El cliente no dejó un comentario.

Patrick D. en

Grado:

Terrible.

Gregory H. en

Grado:

Advertising and listing should help consumers find this location. The truck was muddy inside and out. Agent said it ‘was normal’. Took forever to pick up at location.