Excelente !!!!
WLADIMIR C.
Customer Reviews for The Storage Place Murphy
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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You need to be reachable by phone. Your internet doesn't work.
BERT O.Buy newer trucks.
Joseph B.No parking at all here.
John A.This Uhaul was 2x as expensive as it was in Jan for the exact same project. I don't believe this was correct something is wrong
Alan V.I did not use this location office services. I had a bad experience with the online process to obtain the key . I do not recommend the online process .
Cecilia F.The product and services were the best. It would be hard to complete with the experience that I had at this facility with theses wonderful agents of excellence!
TRENT A H.Odometer and radio illumination goes out while you are driving. It must have a short.
KEITH R.POSSIBLY MAKE THE 24/7 APP PROCESS MORE USER FRIENDLY. EVERYONE IS NOT TECH SAAVY, AND THE PROCESS WAS RATHER LONG AND CONFUSING AT CHECK-IN. IF IT HADN'T BEEN SO EARLY IN THE MORNING THAT I NEEDED THE TRUCK, I WOULD HAVE PICKED IT UP FACE-TO-FACE WHEN THE OFFICE OPENED. OVERALL, THINGS WENT WELL, BUT THAT WAS THE ONLY ISSUE I HAD.
Era M.It was so bad and old.
MOHAMMED A.The staff was very friendly and helpful. The truck was clean and seemed well maintained. Our overall experience exceeded our expectations. If we're in need of truck again, we'll use The Storage Place Murphy
CLAYWARD C.The whole thing is a rip-off. We rented for 12 h, having to fill up full gas and overall cost of $100+, Not worth it. $19.95 they say is doesn't make sense.
Sanjay V.Must important keep the same conditions
THENARD C.We arrived at 2:30 on on a Sunday when the store was still supposed to be open till 3pm and the building was closed early/
Leopoldo C.No improvements needed. Amazing customer service. I'm a returning customer.
OSCAR M.I was sent to the wrong truck, so there was a slight delay. Also, I was told the tank was full, but it was more like 7/8ths full. I did return the truck with gas above the F line, even though I received the truck bellowo F.
RICHARD C.The truck's transmission seems to be slipping. Probably reached a point of repair or retirement.
YARON G.None. Great service, vehicle ready and everything went as planned.
ELWYN ANDREW G.Replace the photo of the orange key drop box with a photo of the key drop slot in the window. I was looking all over for the orange box until my husband finally saw the slot.
Patricia B.ND
Brandon L.Interaction was brief, basically dropped off keys and left.
MICHAEL T.The Saturday hours for the office could be extended,.
SHERRIE R.Truck was ready to go when I got there. Waiting on refund.
Demetrius P.You're great!!
MARYLIN T.If I'm driving 400 miles, provide a truck with an alignment and cruise control.
DAVID L.Nada
JOSEPH P.The one lone booking site is horrible. I topped the gas up when returning the vehicle, but was charged $ 20.80 disappointed.
BIJY G.Employee was very helpful and explained everts needed for my rental costs
DERRICK W.The lady helped me well
MICHAEL N.Nada
Eric B.Nothing, my experience was terrific
Darcey K.Very professional staff very pleasant and professional.
ROBERT PRESTON I F.I really appreciated how smoothly the whole process went...The truck was just the right size for my move...I was able to move everything and the return location was very convenient....Thanks for making my move so easy
Annette S.The customer service and the vehicle that I used were great, no problems there. The only problem I had was the fact that I was charged for an additional 1.5 gallons of gas after I already filled up. I drove approximately 16 miles, which is right around a gallon of gas for the van than I had per the information provided. When I filled the van up with gas, I doubled the gas that I used actually used. Which means that either the van was not at the proper amount when given to me, or whoever processed my receipt decided to charge me extra just because. I was only charged an extra 1.5 gallons of gas, but it's the overall principle of the charge that's not right. Outside of that, I had a great experience and would easily recommend without question.
CLARENCE M.Servicio al cliente
Tierressias W.Well done many thanks
Jeffrey P.Employees were very friendly and helpful, overall I had great experience.
ALIREZA A.The relatively new looking cargo van was in great condition, except that it had a faulty mileage tracker/odometer! It said we drove WAY more miles than we possibly could have in our short two hour rental! Then it took quite awhile for the representative to straighten it out so we waited around a bit. Overall a very good experience though.
Nicholas H.Drop off location was run efficiency.
Karen Ball F.No recommendations
Monica Alvin D.Overcharged
Shahid M.Extraordinario servicio al cliente
MARSHA W.Keep up the good work
Anthony M.