Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location always has the equipment I need. And Max is professional and kind.
Lagina Moncrief
Rating:
4.0
Customer did not leave a comment.
REBECCA COUCH
Rating:
3.0
I tried to get aome
ALBERTO RODRIGUEZ
Rating:
5.0
Darrell was the best, very friendly and helpful
CHRISTINA Kyser
Rating:
5.0
The staff (Mack) was professional and such a gentleman. Thank for excellent customer service.
Lagina Moncrief
Rating:
5.0
Customer did not leave a comment.
Bacho Gagua
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin Keene
Rating:
4.0
Customer did not leave a comment.
John King
Rating:
5.0
Customer did not leave a comment.
Brenda Rose
Rating:
5.0
Customer did not leave a comment.
Arza Madison
Rating:
5.0
Everything was Great.. Customer Service 5 stars
Quita Obie
Rating:
5.0
Customer did not leave a comment.
Javarus Reid
Rating:
5.0
Customer did not leave a comment.
DENISE Johnson JONES
Rating:
5.0
None
Lagina Moncrief
Rating:
4.0
Couple of small concerns with the truck, namely the broken lock on the sliding door to the rear and a loose mirror on the driver’s side. Luckily I didn’t need to lock my possessions for the short term that we had the truck. And the mirror I was able to tighten enough so that it stopped slipping constantly. Otherwise, exceedingly pleasant owner and totally satisfied with truck rental. As always, a very seamless rental process.
Alex Weisser
Rating:
3.0
Customer did not leave a comment.
Charles Williams
Rating:
5.0
Customer did not leave a comment.
Ben Miller
Rating:
5.0
Customer did not leave a comment.
Jeannette Painter
Rating:
5.0
Customer did not leave a comment.
Bear Hatfield
Rating:
5.0
Best uhaul experience ever. If I ever need a uhaul I will always shop at this location.
Shannon Mitchell
Rating:
5.0
Great service from all of the staff
Thank you
Jephtae Issacc
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERT SCHUT
Rating:
5.0
Nothing customers service was excellent.
TERESA GREEN
Rating:
5.0
Thank you so much for your help. I will definitely do business with you again 😉.
Dollie Parham
Rating:
5.0
Very good customer service from the gentleman that worked at the drop off location.
Marc Casanova
Rating:
3.0
Customer did not leave a comment.
Victor Makela
Rating:
5.0
Customer did not leave a comment.
Gwen Grice
Rating:
5.0
The staff at The Storage Place 2 went above and beyond to help us with our rental. Thank you!
Have more vehicles readily available for long haul trips that are equipped with cruise control.
Amanda Woolgar
Rating:
5.0
Customer did not leave a comment.
Steven Brown
Rating:
4.0
When doing the contracts the lady needs to choose a drop off location instead of just clicking clarksville. I told her for both contracts and each one she didn't and I had to call traffic to change it.
Morgan Regnier
Rating:
5.0
Customer did not leave a comment.
Sh'Brittney Reid
|
Overall Experience
Rating:
3.0
Customer service was great and professional, no changes needed.
CHARLES BOWIE
Rating:
5.0
Customer did not leave a comment.
Ashley Crawford
Rating:
5.0
Customer did not leave a comment.
Sanquenetta Requena
Rating:
5.0
Customer did not leave a comment.
Michael Ken
Rating:
5.0
Customer did not leave a comment.
Kaeannalyn Hoyt
Rating:
5.0
Customer did not leave a comment.
Jared Bone
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lakeash Conaway
Rating:
5.0
Customer did not leave a comment.
Tom Marks
Rating:
5.0
Customer did not leave a comment.
Elizabeth Jones
Rating:
5.0
Customer did not leave a comment.
luis M escribano jr
Rating:
5.0
Customer did not leave a comment.
Edwin Laboy
Rating:
1.0
Customer did not leave a comment.
antwian akins
Rating:
5.0
Customer did not leave a comment.
Lenise Dwimoh
Rating:
5.0
THis is a great place to work with UHaul.
Townley Hedrick
Rating:
5.0
Customer did not leave a comment.
lawana simpkins
Rating:
5.0
Check all pins and connections. As a new trailer renter, I was too excited about if I could handle the trailer, I forgot to check the pins in the ramp. One was unpinned. I was more concerned with the condition and didn’t see the missing pin. Maybe a pre check list would’ve been helpful.
Marion Smith
Rating:
4.0
Customer did not leave a comment.
Brian Emmons
Rating:
5.0
This facility gave my reservation away to someone else prior to my arrival.
Marshall Preston
|
Reservation
Rating:
5.0
Excellent & timely service.
Joanne Dixon
Rating:
3.0
Be really nice if i was only charged for the days i had the uhaul and not a standard five day rental. Equipment was only used for one day and i was charged almost the price it is to buy a trailer.
Drew Killen
Rating:
5.0
N/A
Joshua Nelson
Rating:
5.0
Customer did not leave a comment.
Vanesha Garcia
Rating:
5.0
Customer did not leave a comment.
Barry Baddeley
Rating:
2.0
Customer did not leave a comment.
Demetirus Morris
Rating:
5.0
Customer did not leave a comment.
Raquel Ramirez
Rating:
4.0
Gentlemen came out while I was unloading vehicle, very quick and timely turn in process.
Daniel Weschler
Rating:
5.0
My overall experience with this company was very good.
kant pharaoah
Rating:
5.0
Great customer service!
matt cano
Rating:
5.0
Great customer service! Will rent from this place again!
Buffy Moore
Rating:
5.0
Our experience was amazing. Nothing to complain about. I'm glad this location had a truck available there for us to use. Thank you again.
Jesus Ratuita
Rating:
5.0
Customer did not leave a comment.
Kirk James
Rating:
5.0
Customer did not leave a comment.
Roy Young
Rating:
5.0
Customer did not leave a comment.
CARLOS GRAHAM
Rating:
4.0
Customer did not leave a comment.
Lawrence Alexander
Rating:
5.0
Customer did not leave a comment.
Michael Steffenella
Rating:
5.0
Not at this time.
James TurnerJR
Rating:
4.0
Could not use the lock that was provided had to purchase my own.
Damon Atkins
Rating:
5.0
Customer did not leave a comment.
Amanda Smith
Rating:
4.0
I dropped my trailer earlier than expected maybe refund for my money paid. Or pay me the remaining balance back ?
Bryan Martin
Rating:
5.0
Great customer service but had a hiccup at another location , but it didn’t let the dude from this location loose a customer, I called him and let him know my situation he then proceeded to help me find the equipment I needed
Adonis FerminRodriguez
Rating:
5.0
Customer did not leave a comment.
Eric osborne
Rating:
5.0
Customer did not leave a comment.
Melissa Brown
Rating:
1.0
Maintenance of the vehicle was horrible which caused me to use way to much fuel. I accidentally dropped my car key in the night drop box and called the emergency number for assistance. The manager said that he lived in phenix city and I should dig through the dumpster out back to find something to get my key out with. I managed to get it out while he was monitoring me via the video camera. Totally unprofessional but so very common for Victory Drive in Columbus Georgia. Will never rent there again
kelvin owens
Rating:
5.0
The gentleman was very nice, respectful, and helpful.
ANTOINETTE BODDIE
Rating:
5.0
Outstanding customer service! Would definitely use this location again.
Cecilio Ponce
Rating:
5.0
Customer did not leave a comment.
Tajanna Jordan
Rating:
3.0
Customer did not leave a comment.
Dayanni Boone-Holt
Rating:
3.0
Seats were dirty, plus I make the reservation 3 weeks in advance for the truck and dollys and yet they still did not have any dollys for me. I had to make an extra expense and buy my own
Francisco Jimenez
Rating:
5.0
Customer did not leave a comment.
Jermaine Satterfield
Rating:
5.0
Customer did not leave a comment.
LINDA CURRY
Rating:
5.0
Customer did not leave a comment.
Nadine Jenkins
Rating:
5.0
Customer did not leave a comment.
ARLEN RHEA JONES
Rating:
3.0
Customer did not leave a comment.
Jamaica Grimes
Rating:
5.0
Customer did not leave a comment.
Terra Terjesen
Rating:
5.0
Customer did not leave a comment.
Gary Wilson
Rating:
5.0
I was not happy for as long as I had the unit the old stooge sold all my brothers stuff I could make a full payment when I got my taxes very dissatisfied
Robert Edwards
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
valarie compton
Rating:
2.0
Customer did not leave a comment.
Kevin Henry
Rating:
5.0
Customer did not leave a comment.
Leondra Mullin
Rating:
5.0
Customer did not leave a comment.
David Kanars
Rating:
4.0
maybe not have your customers have to go to 2 different locations to pick up equipment
Dorleen MONAHAN
Rating:
5.0
Customer did not leave a comment.
Cassondra Crayton
Rating:
5.0
I didn't move my things out they sold my belongings while I was in the hospital giving birth
Amy Sroka
|
Overall Experience
Rating:
5.0
Na
Jeffery Austin
Rating:
5.0
The gentleman that helped us get ready was very informative and helpful.
Erica Hilliard
Rating:
5.0
Everything was good.
Earlene Locke
Rating:
2.0
We were charged $20 for gas when we barely used any. We obviously would’ve filled it up to where it was had we of known how outrageous their pricing was. Also the after hours check in was not simple and they should warn you to bring your passport with you as an alternative form of identification. Horrible experience and honestly so misleading. They advertise $19.99 and .79 per mile but nothing about the gas on top of that.
Sierra Santel
Rating:
5.0
Great service and very helpful.
KHALIL HENLEY
Rating:
4.0
Customer did not leave a comment.
JAMES MAYERNIK
Rating:
5.0
The staff were super friendly and very helpful. Thank you
RICARDO AUGUSTIN
|
Overall Experience
Rating:
5.0
Very professional
THEODORE SIVLEY
Rating:
4.0
Customer did not leave a comment.
James Barrie
Rating:
4.0
Customer did not leave a comment.
Carmen Rivera
Rating:
5.0
Customer did not leave a comment.
SHANE URQUIDEZ
Rating:
5.0
Customer did not leave a comment.
Neal Ricks
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KAI CLARK
Rating:
5.0
Customer did not leave a comment.
RONNIE WHIDDON
Rating:
5.0
Customer did not leave a comment.
JEFFERSON DISLA
Rating:
5.0
This facility was accessible when I needed to get to my unit. The staff was always courtesy and friendly, if I need another storage unit I would definitely rent from them again. Conveniently located.
Beverly Avila
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BOBBY PEREZ
|
Overall Experience
Rating:
5.0
Had storage at this location for 10 months, no issues, great customer service.
EDMOND ZIEMAK
|
Overall Experience
Rating:
5.0
Always friendly staff never has any problems great location as well . Also it there was always light when. Needed. Thanks again for all your help.
Amanda Starling
|
Overall Experience
Rating:
5.0
Very professional and friendly. Called to give directions after we made a reservation online. Close to Fort Benning front gate.
elliotta newton
|
Reservation
Rating:
4.0
Easy access and secure facility
Daniel Logsdon
|
Reservation
Rating:
5.0
Quick and exactly what I needed
Clayton Abbott
|
Reservation
Rating:
5.0
The manager was GREAT and really helpful. He was professional but at the same time personable and showed that common courtesy is not dead yet!
Ruben Gonzales
|
Overall Experience
Rating:
5.0
Matt was excellent with helping me with my storage and my trailer.