Customer Reviews for The Storage Place #2
(U-Haul Neighborhood Dealer)

370 reviews

4525 Victory Dr   Columbus, GA 31903

(762) 583-2516

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(762) 583-2516

4525 Victory Dr
Columbus, GA 31903

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location always has the equipment I need. And Max is professional and kind.

Lagina Moncrief 
Rating:
4.0

Customer did not leave a comment.

REBECCA COUCH 
Rating:
3.0

I tried to get aome

ALBERTO RODRIGUEZ 
Rating:
5.0

Darrell was the best, very friendly and helpful

CHRISTINA Kyser 
Rating:
5.0

The staff (Mack) was professional and such a gentleman. Thank for excellent customer service.

Lagina Moncrief 
Rating:
5.0

Customer did not leave a comment.

Bacho Gagua  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Keene 
Rating:
4.0

Customer did not leave a comment.

John King 
Rating:
5.0

Customer did not leave a comment.

Brenda Rose 
Rating:
5.0

Customer did not leave a comment.

Arza Madison 
Rating:
5.0

Everything was Great.. Customer Service 5 stars

Quita Obie 
Rating:
5.0

Customer did not leave a comment.

Javarus Reid 
Rating:
5.0

Customer did not leave a comment.

DENISE Johnson JONES 
Rating:
5.0

None

Lagina Moncrief 
Rating:
4.0

Couple of small concerns with the truck, namely the broken lock on the sliding door to the rear and a loose mirror on the driver’s side. Luckily I didn’t need to lock my possessions for the short term that we had the truck. And the mirror I was able to tighten enough so that it stopped slipping constantly. Otherwise, exceedingly pleasant owner and totally satisfied with truck rental. As always, a very seamless rental process.

Alex Weisser 
Rating:
3.0

Customer did not leave a comment.

Charles Williams 
Rating:
5.0

Customer did not leave a comment.

Ben Miller 
Rating:
5.0

Customer did not leave a comment.

Jeannette Painter 
Rating:
5.0

Customer did not leave a comment.

Bear Hatfield 
Rating:
5.0

Best uhaul experience ever. If I ever need a uhaul I will always shop at this location.

Shannon Mitchell 
Rating:
5.0

Great service from all of the staff Thank you

Jephtae Issacc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT SCHUT 
Rating:
5.0

Nothing customers service was excellent.

TERESA GREEN 
Rating:
5.0

Thank you so much for your help. I will definitely do business with you again 😉.

Dollie Parham 
Rating:
5.0

Very good customer service from the gentleman that worked at the drop off location.

Marc Casanova 
Rating:
3.0

Customer did not leave a comment.

Victor Makela 
Rating:
5.0

Customer did not leave a comment.

Gwen Grice 
Rating:
5.0

The staff at The Storage Place 2 went above and beyond to help us with our rental. Thank you! Have more vehicles readily available for long haul trips that are equipped with cruise control.

Amanda Woolgar 
Rating:
5.0

Customer did not leave a comment.

Steven Brown 
Rating:
4.0

When doing the contracts the lady needs to choose a drop off location instead of just clicking clarksville. I told her for both contracts and each one she didn't and I had to call traffic to change it.

Morgan Regnier 
Rating:
5.0

Customer did not leave a comment.

Sh'Brittney Reid  |  Overall Experience 
Rating:
3.0

Customer service was great and professional, no changes needed.

CHARLES BOWIE 
Rating:
5.0

Customer did not leave a comment.

Ashley Crawford 
Rating:
5.0

Customer did not leave a comment.

Sanquenetta Requena 
Rating:
5.0

Customer did not leave a comment.

Michael Ken 
Rating:
5.0

Customer did not leave a comment.

Kaeannalyn Hoyt 
Rating:
5.0

Customer did not leave a comment.

Jared Bone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakeash Conaway 
Rating:
5.0

Customer did not leave a comment.

Tom Marks 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Jones 
Rating:
5.0

Customer did not leave a comment.

luis M escribano jr 
Rating:
5.0

Customer did not leave a comment.

Edwin Laboy 
Rating:
1.0

Customer did not leave a comment.

antwian akins 
Rating:
5.0

Customer did not leave a comment.

Lenise Dwimoh 
Rating:
5.0

THis is a great place to work with UHaul.

Townley Hedrick 
Rating:
5.0

Customer did not leave a comment.

lawana simpkins 
Rating:
5.0

Check all pins and connections. As a new trailer renter, I was too excited about if I could handle the trailer, I forgot to check the pins in the ramp. One was unpinned. I was more concerned with the condition and didn’t see the missing pin. Maybe a pre check list would’ve been helpful.

Marion Smith 
Rating:
4.0

Customer did not leave a comment.

Brian Emmons 
Rating:
5.0

This facility gave my reservation away to someone else prior to my arrival.

Marshall Preston  |  Reservation 
Rating:
5.0

Excellent & timely service.

Joanne Dixon 
Rating:
3.0

Be really nice if i was only charged for the days i had the uhaul and not a standard five day rental. Equipment was only used for one day and i was charged almost the price it is to buy a trailer.

Drew Killen 
Rating:
5.0

N/A

Joshua Nelson 
Rating:
5.0

Customer did not leave a comment.

Vanesha Garcia 
Rating:
5.0

Customer did not leave a comment.

Barry Baddeley 
Rating:
2.0

Customer did not leave a comment.

Demetirus Morris 
Rating:
5.0

Customer did not leave a comment.

Raquel Ramirez 
Rating:
4.0

Gentlemen came out while I was unloading vehicle, very quick and timely turn in process.

Daniel Weschler 
Rating:
5.0

My overall experience with this company was very good.

kant pharaoah 
Rating:
5.0

Great customer service!

matt cano 
Rating:
5.0

Great customer service! Will rent from this place again!

Buffy Moore 
Rating:
5.0

Our experience was amazing. Nothing to complain about. I'm glad this location had a truck available there for us to use. Thank you again.

Jesus Ratuita 
Rating:
5.0

Customer did not leave a comment.

Kirk James 
Rating:
5.0

Customer did not leave a comment.

Roy Young 
Rating:
5.0

Customer did not leave a comment.

CARLOS GRAHAM 
Rating:
4.0

Customer did not leave a comment.

Lawrence Alexander 
Rating:
5.0

Customer did not leave a comment.

Michael Steffenella 
Rating:
5.0

Not at this time.

James TurnerJR 
Rating:
4.0

Could not use the lock that was provided had to purchase my own.

Damon Atkins 
Rating:
5.0

Customer did not leave a comment.

Amanda Smith 
Rating:
4.0

I dropped my trailer earlier than expected maybe refund for my money paid. Or pay me the remaining balance back ?

Bryan Martin 
Rating:
5.0

Great customer service but had a hiccup at another location , but it didn’t let the dude from this location loose a customer, I called him and let him know my situation he then proceeded to help me find the equipment I needed

Adonis FerminRodriguez 
Rating:
5.0

Customer did not leave a comment.

Eric osborne 
Rating:
5.0

Customer did not leave a comment.

Melissa Brown 
Rating:
1.0

Maintenance of the vehicle was horrible which caused me to use way to much fuel. I accidentally dropped my car key in the night drop box and called the emergency number for assistance. The manager said that he lived in phenix city and I should dig through the dumpster out back to find something to get my key out with. I managed to get it out while he was monitoring me via the video camera. Totally unprofessional but so very common for Victory Drive in Columbus Georgia. Will never rent there again

kelvin owens 
Rating:
5.0

The gentleman was very nice, respectful, and helpful.

ANTOINETTE BODDIE 
Rating:
5.0

Outstanding customer service! Would definitely use this location again.

Cecilio Ponce 
Rating:
5.0

Customer did not leave a comment.

Tajanna Jordan 
Rating:
3.0

Customer did not leave a comment.

Dayanni Boone-Holt 
Rating:
3.0

Seats were dirty, plus I make the reservation 3 weeks in advance for the truck and dollys and yet they still did not have any dollys for me. I had to make an extra expense and buy my own

Francisco Jimenez 
Rating:
5.0

Customer did not leave a comment.

Jermaine Satterfield 
Rating:
5.0

Customer did not leave a comment.

LINDA CURRY 
Rating:
5.0

Customer did not leave a comment.

Nadine Jenkins 
Rating:
5.0

Customer did not leave a comment.

ARLEN RHEA JONES 
Rating:
3.0

Customer did not leave a comment.

Jamaica Grimes 
Rating:
5.0

Customer did not leave a comment.

Terra Terjesen 
Rating:
5.0

Customer did not leave a comment.

Gary Wilson 
Rating:
5.0

I was not happy for as long as I had the unit the old stooge sold all my brothers stuff I could make a full payment when I got my taxes very dissatisfied

Robert Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

valarie compton 
Rating:
2.0

Customer did not leave a comment.

Kevin Henry 
Rating:
5.0

Customer did not leave a comment.

Leondra Mullin 
Rating:
5.0

Customer did not leave a comment.

David Kanars 
Rating:
4.0

maybe not have your customers have to go to 2 different locations to pick up equipment

Dorleen MONAHAN 
Rating:
5.0

Customer did not leave a comment.

Cassondra Crayton 
Rating:
5.0

I didn't move my things out they sold my belongings while I was in the hospital giving birth

Amy Sroka  |  Overall Experience 
Rating:
5.0

Na

Jeffery Austin 
Rating:
5.0

The gentleman that helped us get ready was very informative and helpful.

Erica Hilliard 
Rating:
5.0

Everything was good.

Earlene Locke 
Rating:
2.0

We were charged $20 for gas when we barely used any. We obviously would’ve filled it up to where it was had we of known how outrageous their pricing was. Also the after hours check in was not simple and they should warn you to bring your passport with you as an alternative form of identification. Horrible experience and honestly so misleading. They advertise $19.99 and .79 per mile but nothing about the gas on top of that.

Sierra Santel 
Rating:
5.0

Great service and very helpful.

KHALIL HENLEY 
Rating:
4.0

Customer did not leave a comment.

JAMES MAYERNIK 
Rating:
5.0

The staff were super friendly and very helpful. Thank you

RICARDO AUGUSTIN  |  Overall Experience 
Rating:
5.0

Very professional

THEODORE SIVLEY 
Rating:
4.0

Customer did not leave a comment.

James Barrie 
Rating:
4.0

Customer did not leave a comment.

Carmen Rivera 
Rating:
5.0

Customer did not leave a comment.

SHANE URQUIDEZ 
Rating:
5.0

Customer did not leave a comment.

Neal Ricks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAI CLARK 
Rating:
5.0

Customer did not leave a comment.

RONNIE WHIDDON 
Rating:
5.0

Customer did not leave a comment.

JEFFERSON DISLA 
Rating:
5.0

This facility was accessible when I needed to get to my unit. The staff was always courtesy and friendly, if I need another storage unit I would definitely rent from them again. Conveniently located.

Beverly Avila  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBY PEREZ  |  Overall Experience 
Rating:
5.0

Had storage at this location for 10 months, no issues, great customer service.

EDMOND ZIEMAK  |  Overall Experience 
Rating:
5.0

Always friendly staff never has any problems great location as well . Also it there was always light when. Needed. Thanks again for all your help.

Amanda Starling  |  Overall Experience 
Rating:
5.0

Very professional and friendly. Called to give directions after we made a reservation online. Close to Fort Benning front gate.

elliotta newton  |  Reservation 
Rating:
4.0

Easy access and secure facility

Daniel Logsdon  |  Reservation 
Rating:
5.0

Quick and exactly what I needed

Clayton Abbott  |  Reservation 
Rating:
5.0

The manager was GREAT and really helpful. He was professional but at the same time personable and showed that common courtesy is not dead yet!

Ruben Gonzales  |  Overall Experience 
Rating:
5.0

Matt was excellent with helping me with my storage and my trailer.

Daniel Long  |  Reservation 
Rating:
5.0

Fast, easy, and friendly.

Greg Starkes  |  Overall Experience 
Rating:
5.0

Exceptional

Verdell Harris  |  Overall Experience 
Rating:
5.0

Very friendly staff. I had no issues

Kristina Guerrero  |  Overall Experience 
Rating:
4.0

Would definitely use this storage place again.

Shannon Donahue  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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