Comentarios del cliente para The Storage Company

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Storage Company

Grado total:

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Tom Z. en

Grado:

El cliente no dejó un comentario.

Sharron N. en

Grado:

Not open on Sunday and closed early and closed early sat that’s not convenient do not want it but can’t cancel it on line

Rodney E. en

Grado:

Great service, clean and secure facility!

JESUS G. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

I was exhausted from moving and they were extremely helpful when I hadn't ordered the right storage room for my needs. They also helped me with issues I had with Uhaul. Super happy I chose this place.

William J. en

Grado:

El cliente no dejó un comentario.

Karen I. en

Grado:

The gentleman behind the counter was awesome!

nicole M. en

Grado:

The gentleman you have working at this location, on July 26th at 4:30 absolutely does not know how to use the computer system that has been put in place by U-haul and made numerous errors, while implementing our information, increasing our pick-up time to 40 minutes. Additionally at one point he was going to overcharge us triple the price and when asked why the price was so high, he said he didn't know and to just pay it. I requested he call an actual U-haul representative for clarification, and he was advised by the U-haul agent that he charged us for an out of town trip, and the U-haul agent was able to correct his error and reduce the price. Additionally the gentleman helping us was visibly annoyed with everything, as he was rolling his eyes and making sighing sounds while he was "helping" us. We also had to drive 40 minutes to pick up the U-haul, which is a bit much and another 30 to drop it off, which also we were told to drop it off at the wrong location. Entire rental experience was a nightmare. Would not do it again with U-haul .

Nick S. en

Grado:

Be more clear on pickup location.

Alan M. en

Grado:

Thankfully the customer support rep, at the 1-800 number, was able to find a trailer for us... as the online site directed us to a site that didn't have the rented equipment.... the Marconi site was close and the rep was awesome help

Artur B. en

Grado:

Confirm the appointment more than. 2 hours ahead of time. If you are switching pick up locations let the location know with proper time so they are not scrambling. Location was great, UHual corporate was a disaster, not only did it change, was confirmed WAY too late and scheduler had no idea about area or times. Had to call 3 different numbers to even SEE if possible to getting the truck to original location given the new location was only 2 km away.

Art R. en

Grado:

El cliente no dejó un comentario.

SHAWN O. en

Grado:

El cliente no dejó un comentario.