Customer Reviews for The Speed Shop
(U-Haul Neighborhood Dealer)

136 reviews

2520 S Reynolds Rd   Toledo, OH 43614

(419) 469-5720

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(419) 469-5720

2520 S Reynolds Rd
Toledo, OH 43614

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nick is wonderful. I have used this location several times and Nick is very kind and helpful.

victoria mitchell 
Rating:
3.0

Customer did not leave a comment.

Braegy pant 
Rating:
5.0

Nate is the best!!

LISA TUSHEK-DEARMOND 
Rating:
5.0

Your movers were AMAZING! My son and I rented the truck from Chicago, packed it up and drove to ohio...we were dead!! These guys that moved our stuff were freaking fabulous! I could hardly walk and my son was so sick from exhaustion...they took over like pros...omg..we will be forever grateful for how quick, how friendly, how fantastic they are. Please, PLEASE reward them with free massages for a year because WOW, bless them both. Thank you Uhaul twice over...💜💜💜

Isaac Hernandez Zunino 
Rating:
3.0

Truck left the lot with no taillights! Also bad transmission leak and leaked fluid all over my driveway. No happy at all!!

Craig Myers 
Rating:
5.0

Customer did not leave a comment.

Chris Finnegan 
Rating:
4.0

Nick was very helpful and considerate, despite some initial scheduling conflicts. The truck itself had a few minor maintenance issues, but I made sure he was informed about them, which he seemed happy about. I'm sure he'll get it taken care of, especially considering the U-Haul store is in the back of an auto shop.

Joshua Handley 
Rating:
5.0

Easy pickup and drop off.

David Stannert 
Rating:
5.0

I worked with Nick at The Speed Shop location. He was very helpful as he answered my questions and found the right trailer for my event. He was also friendly and polite. I really appreciated his professionalism and would rent from them again if I need a trailer in the future.

Julia Lindsey 
Rating:
5.0

Customer did not leave a comment.

Gregory Livingston 
Rating:
5.0

I was running late- twice. I ended up being 3 hours behind schedule and nick was so kind and chill about it. The equipment I ordered wasn’t all there so he made sure I got a more than a fair price on the remaining things. When I returned the equipment the next day, nick wasn’t there so I had to wait a couple minutes. There was another employee I didn’t catch the name of, but he wasn’t with uhaul. He was very accommodating to me and helped me out instead of me waiting for nick to get back.

Sarah Nichols 
Rating:
5.0

Customer did not leave a comment.

mick pfopenhauer 
Rating:
5.0

Great location in and out pretty quick. Friendly staff. Would come back in the future.

nick fall 
Rating:
5.0

Customer did not leave a comment.

Mike Scott 
Rating:
5.0

Customer did not leave a comment.

Carrie Taylor 
Rating:
5.0

Customer did not leave a comment.

Gary Grigsby 
Rating:
5.0

Customer did not leave a comment.

Phil Heuker 
Rating:
5.0

Nothing excellent customer service

Robert Camacho 
Rating:
5.0

The staff was really nice and pleasant to work with

latarion parnell 
Rating:
4.0

The young man at this location was polite, helpful, and respectful. I would definitely rent from this location again

Sandie Crable 
Rating:
5.0

Nick at the front desk was very helpful answering all the questions and getting me info as I asked for it.

Rob Arbright 
Rating:
5.0

The young man that took care of me was nice and he got me together real quick

Serena Mitchell 
Rating:
5.0

Customer did not leave a comment.

Matt McGlothlin 
Rating:
5.0

Customer did not leave a comment.

William Barragan 
Rating:
5.0

Very efficient. Customer service is excellent.

Robert Camacho 
Rating:
5.0

My only negative with this location is that I have left 5 messages with questions or clarifications about my last three rentals and have never received the courtesy of a return phone call. When I mentioned this to him, he said he’s really busy. Me, too! I don’t like someone wasting my time either.

william rankin 
Rating:
5.0

I love going to The Speed Shop

Ben DeLong 
Rating:
4.0

Customer did not leave a comment.

Tim Woods 
Rating:
3.0

Customer did not leave a comment.

Andrew Gresham 
Rating:
5.0

The store hours are a bit limited, but Nick does a good job working with customers to make accomadations.

william rankin 
Rating:
5.0

Have rental truck start each rental with full tank of gas and require renter to return it with full tank of gas. It's too hard to estimate how much to fill tank to bring it up to 5/8ths of a tank, which is where I started with. Thank you.

Richard Hurry 
Rating:
5.0

My wife and I enjoyed our experience while renting a Cargo Van. Local venue, smooth ride, fuel efficient, and plenty of space. Thank you guys so much! And will book again soon

Justin Leichty 
Rating:
5.0

Customer did not leave a comment.

Larry Tellerino 
Rating:
5.0

Customer did not leave a comment.

Tim Woods 
Rating:
5.0

Customer did not leave a comment.

Ross Jansen 
Rating:
4.0

Customer did not leave a comment.

Stephen Moran 
Rating:
5.0

Customer did not leave a comment.

William Skeels 
Rating:
4.0

Good service

JAMES EARL 
Rating:
5.0

You did fine just as you were!! Thank you!!

Clarke Small 
Rating:
4.0

No issues, good service

Michael Cook 
Rating:
5.0

Customer did not leave a comment.

Dan Searles 
Rating:
5.0

Great customer service

Tressa Johnson 
Rating:
4.0

The pick-up / & drop-off was quick and easy. Since this is a hub inside an automotive store, it did not have the feel of a professional rental service and more of an after-thought set-up. But overall, the experience was very good.

Leo Kay 
Rating:
5.0

Customer did not leave a comment.

matt groenmr 
Rating:
5.0

Customer did not leave a comment.

Wilbert Miller 
Rating:
5.0

Customer did not leave a comment.

Steve Chapman 
Rating:
5.0

The Speed Shop was an excellent U-Haul location to rent from. Very user friendly, nice business people and convenient drop-off after closing hours. I will use them again.

Douglas Linker 
Rating:
5.0

Customer did not leave a comment.

Spencer Elfring 
Rating:
5.0

Customer did not leave a comment.

Rick Wallace 
Rating:
5.0

Customer did not leave a comment.

JON FRITZ 
Rating:
5.0

Customer did not leave a comment.

Michelle Klenk 
Rating:
4.0

Again, never recommending Uhaul

Robert Brady 
Rating:
5.0

Na

Todd Huebner 
Rating:
5.0

Best experience I ever had dealing with U-Haul!

John Roth 
Rating:
5.0

Easy, fast and the app helps to return after hours.

Charles Gonzales 
Rating:
5.0

Customer did not leave a comment.

Robert Burrows 
Rating:
5.0

Customer did not leave a comment.

Douglas LaCouver 
Rating:
5.0

This rental location will be my go to going forward. The phone app is too slow. I have a 5 g iPhone and logging un takes forever. Returns took too long to load. The speed shop kid helped tremendously as i got frustrated with your app

Charles Gonzales 
Rating:
3.0

The trailer that I rented had a different number than the number on the contract

George clifford 
Rating:
4.0

Customer did not leave a comment.

Marshon Jackson 
Rating:
5.0

Nothing. Everything was perfect and they were super helpful!

Joseph Steinmetz 
Rating:
5.0

Very professional. In and out in 15 mins.

bayonca williams 
Rating:
5.0

Customer did not leave a comment.

Mike Scott 
Rating:
5.0

Customer did not leave a comment.

Michael Faber 
Rating:
5.0

Fast and quick service

Rami Ghazzawi 
Rating:
5.0

Customer did not leave a comment.

Daniel Campagna 
Rating:
5.0

Smooth process. Friendly service. Great location to go back again if another rental is needed.

george simonds 
Rating:
5.0

The personnel were wonderful, efficient & kind. We would absolutely recommend them.

Marry Albon-Brown 
Rating:
4.0

Customer did not leave a comment.

Art Turanski 
Rating:
5.0

They were absolutely fantastic Nick was awesome and the whole experiences was smooth and great 👍

Diana Horn 
Rating:
5.0

Customer did not leave a comment.

Preston Ramsey 
Rating:
1.0

I have used uhaul many times and never had a problem till now. I am disappointed in their customer care. The way the manager came on to the line very disrespectful. Have never been so repulsed by a company.

Stacey Hix 
Rating:
5.0

Nothing to improve. Friendly service and helpful on hook up. Return was quick and worry free. Great place.

Chad Engelhart 
Rating:
5.0

Customer did not leave a comment.

Natasha Clark 
Rating:
5.0

Very happy with this location, Staff is friendly and made us feel welcome. Nick went above and beyond Thank you!

Natasha Clark 
Rating:
5.0

Customer did not leave a comment.

Keith Burmeister 
Rating:
5.0

Customer did not leave a comment.

Taylor Nau 
Rating:
5.0

NO PROBLEMS VERY HELPFUL

FRED KORNRUMPF 
Rating:
5.0

Customer did not leave a comment.

victoria mitchell 
Rating:
5.0

Customer did not leave a comment.

James McNeely 
Rating:
5.0

Nick was very helpful. Thank you!

KEN JACKSON 
Rating:
2.0

It is in the back of a car parts store. Very dingy inside needs a good cleaning.

boyd horn 
Rating:
5.0

Friendly staff and excellent service. Keep up the good work. Much thanks Jim Q

James Quinlan 
Rating:
5.0

Nick did a great job of getting me in and out.

Timothy Kazmaier 
Rating:
5.0

All good - Nick was on top of it. Smooth transaction; professional, courteous. Highly recommend this location.

John Underwood 
Rating:
5.0

Customer did not leave a comment.

Alyssha Gray 
Rating:
3.0

uhaul is great service

Alexander Petrovski 
Rating:
5.0

Customer did not leave a comment.

Andrew Pedigo 
Rating:
5.0

Customer did not leave a comment.

Ardith EListeman 
Rating:
5.0

Perfect

Jacoup Barakat 
Rating:
5.0

Customer did not leave a comment.

Preston Ramsey 
Rating:
5.0

Everything was great, but can improve the office arrangement. Customer service was excellent.

Brian Woods 
Rating:
5.0

Great Location Nick took Good care of me.

James Fox 
Rating:
4.0

Customer did not leave a comment.

Matt McGlothlin 
Rating:
3.0

No one was there. I had to walk around the shop asking for the right person.

Andrew Lama 
Rating:
4.0

Customer did not leave a comment.

tyler nichols 
Rating:
5.0

Customer did not leave a comment.

Marc Trznadel 
Rating:
1.0

Customer did not leave a comment.

cynthia yusko 
Rating:
5.0

Customer did not leave a comment.

Vanessa Seymore 
Rating:
5.0

Customer did not leave a comment.

tom sibirsky 
No reviews have been submitted for this location.

Additional Services at this Location

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