Customer Reviews for The Print Ninjas
(U-Haul Neighborhood Dealer)

97 reviews

55 Guided Crt Unit 5   Etobicoke, ON M9V5G2

(647) 317-3559

Office Hours

  • Mon-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(647) 317-3559

55 Guided Crt Unit 5
Etobicoke, ON M9V5G2

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ronald Baichan 
Rating:
5.0

Everything is great.

Amanjot Cheema 
Rating:
5.0

Don’t under stand why I was charge $22 for gas when I filled up

Nadine Fenech 
Rating:
5.0

someone at the location for the customer

Jean Luc Forget 
Rating:
5.0

Nothing! It was seamless! I’ll be using this location going forward! Thank you!

Tammy Reddick 
Rating:
1.0

In the agreement, I was informed to charge $0.59/Km. however, while receiving the invoice, I was charged $0.95/km. Also, there isn't face-to-face communication available in this location and everything is done via phone This must be improved. Initially, I was provided with an invoice of $62 but I was charged as $82.

Hariank jitendra Pandya 
Rating:
5.0

Customer did not leave a comment.

Zoher Bhujwalla 
Rating:
1.0

U-Haul charged me for gas $30 which I don’t know why, I return the van with the same gas level as when I pick up. This is very unacceptable and the person who rented me the van didn’t even care. Very bad experience!!!

Jaffet Lee 
Rating:
5.0

Customer did not leave a comment.

Jeyaprashanth Jeyakopal 
Rating:
4.0

Customer did not leave a comment.

Francisco Javier Reyes Aracena 
Rating:
4.0

Very expensive to rent or booked uhaul. Sooner or later people will start looking different options and your earnings year to years will go down. Specifically you showed miles and charger for Canadian. Terrible expensive.

Pratikkumar Patel 
Rating:
5.0

It was perfect, nothing doesn't need to be Improved

Jainarine Singh 
Rating:
5.0

Customer did not leave a comment.

Anil Ramnarine 
Rating:
4.0

I called more than 10 times to answer to get the code for key locker

Maninder Singh 
Rating:
5.0

It would be great if the people in the office could pick up the call

Archid Arora 
Rating:
5.0

Customer did not leave a comment.

Adjo Gakpetor 
Rating:
5.0

Give some basic training about vehicle

Jatinder Singh 
Rating:
5.0

Customer did not leave a comment.

Simon Jordao 
Rating:
5.0

Nice new van.

Petro Hubenya 
Rating:
5.0

Customer did not leave a comment.

Nancy Lemay 
Rating:
5.0

Easy and fast

FRANCAASAMOAH OLAITAN 
Rating:
1.0

My reservation was faulty and and work lock key was wrongm I was on call for 40-60 min. to solve the problem.

Teerath Sondh 
Rating:
5.0

Very professional and helpful I have been renting there vehicles form past 2 year's for my business, never had complains.

Magandeep Kaur 
Rating:
5.0

Customer did not leave a comment.

Pascale Forrester 
Rating:
5.0

Excellent service. The best in the city!

Randy Singh 
Rating:
5.0

Great service and staff was very helpful.

Tameshwar dolaram 
Rating:
1.0

Make sure vehicle is clean Instructions are better Vehicle is in better condition- the driver side door makes noise like it is going to open while driving

Manmeet Singh Talwar 
Rating:
3.0

check-in procedure did not work. had to call the guy and get him to manually start it.

Luke Sawczak 
Rating:
4.0

Customer did not leave a comment.

Zubin Khalfay 
Rating:
4.0

Customer did not leave a comment.

Jules DSouza 
Rating:
5.0

Brian was great very helpful

Jessica Rose Artates 
Rating:
5.0

Just a note: gas was not a 1/4 tank when I picked up the vehicle. It was on E. This should be checked prior to renting the van.

Chris Keelan 
Rating:
5.0

Fast and friendly service!

Qalia Quero-Lintag 
Rating:
5.0

Customer did not leave a comment.

Moses Frimpong 
Rating:
2.0

I was supposed to get a vehicle at 9:30 but after repiteted calls, no one answered me. Calling the customer service helped me get a vehicle but at 10:30. I had hired someone to drive for me and they were charging me by the hour and i had to pay them for the extra hour. In addition to that, i had a time slot already booked for the move in to take place but i missed it due to the delay in getting the vehicle and i had to pay $50 extra for taking up someone else’s time slot. The customer rep told me that when i get an email reply to that and they will give you a discount but instead i was actually overcharged for the service. I need a remedy and i need it right now. I am an international student and i don’t have money to live in this province its too expensive and on top of this- this uhaul thing happens which shakes my entire monthly budget

Jil Majithia 
Rating:
5.0

Customer did not leave a comment.

Rose De Marco 
Rating:
5.0

Customer did not leave a comment.

Rose De Marco 
Rating:
5.0

Customer did not leave a comment.

Rose De Marco 
Rating:
1.0

Customer did not leave a comment.

Mann Parekh 
Rating:
5.0

EXCELLENT SERVICE

ROSE DE MARCO 
Rating:
5.0

It was a pleasure to do business with Uhaul especially this location. I didn't need see anyone when I pickup and return it. They just tell me combination of the lock to get the key. I highly recommend this location.

Thinh Le 
Rating:
1.0

The place from where we picked Uhaul those guys were not cooperative at all. Our Uhaul was not starting in between and when we called Uhaul person they said that it’s our mistake and they will charge us for over night stay as Uhaul was not getting started at that time. The Uhaul person’s name was Briam and his contact number is 416735 7360. We called this person when our Uhaul was not getting started in between our 6hrs of booking. However he was not cooperative at all and talked really rudely to us.

NAMDEEP PATTAR 
Rating:
5.0

Checkout a little complicated

Roman Medyk 
Rating:
4.0

LOCATION - 5 STAR U-HAUL - AVERAGE I went to pick up a bed and mattress in Vaughan mils in total 23 Km. On the U-haul site I had to pay 89 cents per Km, instead I paid $ 1.43 per mile. too much confusion.

Antonio De Rossi 
Rating:
5.0

Customer did not leave a comment.

Vikash Attri 
Rating:
2.0

Truck wasn't sanitized too good. Only 1 dirty lysol wipe was in the truck. I had to sanitize with my own wipes which came out brown. Also trucks engine would shake while in idol felling like it would break down

Daniel Borzellino 
Rating:
5.0

Customer did not leave a comment.

Ryan Catacutan 
Rating:
3.0

Absolutely nothing

Anthony Dasrath 
Rating:
5.0

Customer did not leave a comment.

ANTONINO SAVOIARDO 
Rating:
5.0

I just wanted to Thank Brian for all his wonderful help. He is so accommodating and helpful. He is the best. We always come back Happy to deal with Brian. Keep up the Great Work.

Sabrina Cassavia 
Rating:
3.0

Customer did not leave a comment.

SAID RAHMATULLAH 
Rating:
4.0

Customer did not leave a comment.

RYANCHABILAL SOOKRAM 
Rating:
5.0

Customer did not leave a comment.

Rohan Pryce 
Rating:
5.0

The truck is dirty but the pickup and drop off was smooth

Vigneswaran Nagaratnam 
Rating:
2.0

The representative was ok in terms of service. However, although website said I could drop the vehicle to another address, the rep didnt allow so...which was inconvenient and eventually compelled me to drive double

KAZI MD SHIHAB UL ALAM 
Rating:
4.0

Customer did not leave a comment.

Michael Tucker 
Rating:
5.0

Customer did not leave a comment.

Jatinder pal sin Singh 
Rating:
4.0

Customer did not leave a comment.

MRITYUNJAI TIWARI 
Rating:
5.0

Excellent and polite service

Freddy Cardarelli 
Rating:
5.0

Very fast check-in and van was in very good shape. I returned the van 1 hour after midnight and I appreciated Uhaul reverse the additional day charge that their app automatically added. I will be back. thx Ian .

Ian Christensen 
Rating:
1.0

Right wiper wasnot working informed owner he said he will make note of it..paid through certificate still my crwdit card is charged

ASHISH JOSHI 
Rating:
5.0

The staff I met was very kind and helpfull. Thank you

Hoai Nguyen 
Rating:
5.0

Brian's customer service is top notch.

CHRISTOPHER GAUDET 
Rating:
5.0

Customer did not leave a comment.

gyorgy Tumpeck 
Rating:
5.0

Customer did not leave a comment.

BRUCEW BACHAN 
Rating:
5.0

Customer did not leave a comment.

BRUCE BACHAN 
Rating:
5.0

Amazing service!!

TAMESHWAR DOLARAM 
Rating:
5.0

Great customer service, all was ready to go when I arrived for pickup, and instructions were clear and detailed!

Hardat Chetram 
Rating:
1.0

No where close to me, overcharged for a couple gallons of gas due to the drop off location being half an hour away then I had to Uber back . This is awful customer service

Kayla Powell 
Rating:
5.0

Customer did not leave a comment.

CALOGERO LOPAPA 
Rating:
4.0

Customer did not leave a comment.

Karan Patel 
Rating:
5.0

1. Friendly service. 2. Great customer service.

CALOGERO LOPAPA 
Rating:
1.0

I filled up the fuel tank , and they charge $15 plus hst. Also I asked for explanation about Dist charge but the guy was unable to explai me . To me that amount is also very high.

Kazi Ahammad 
Rating:
3.0

this location was "switched" from the location I attempted to rent from online... I just didn't have time to notice until too late. this location is 22 kms from my first choice... therefore I wasted 44km of rate 59 cents per.. plus an hour of traffic... and fuel... and made my day a total cludge of a mess... in summary... my worst Uhaul experience to date.... I will just chalk it up to Covid ... I will pay better attention next time.. Its a small thing compared to real issues folks face... live and learn. overall... Uhaul has been great for me... thank you

WILLIAMG PUCHALSKI 
Rating:
5.0

Owner was incredibly helpful re the pickup and drop off process I Have used other vendors and basically left to figure it out on my own. When websites are not working easily this is most helpful

CHRISTINELORRAIN BELL 
Rating:
4.0

To ensure the customer knows what the steps are to complete the return process. To avoid any extra charges

Shannelle Darlington 
Rating:
5.0

Great

Suvidini Anparasan 
Rating:
5.0

The Person who rented the truck was extremely professional, very kind and efficient. I definitely recommend renting here! Awesome Experience!

Souljah Justus 
Rating:
5.0

Brian was very accommodating and helpful; I would rent from this location again if needed.

BRIANMICHAEL WARREN 
Rating:
5.0

FRIENDLY AND EXCELLENT SERVICE

PAUL MORRA 
Rating:
1.0

Got an email saying to pick up my 10' truck at 11 am on Weston road...When I got there...no truck and I was sent to 55 Guided ct. Took me 20 minutes to drive there. When I got there, nobody was there and when I finally got ahold of them they did not have my truck. Had to go back home and come back at 3 pm... Sooooo bad...

Mette Christina Richardson 
Rating:
5.0

The Gentleman who helped me was Great

LISAT PRIEST-BROWN 
Rating:
5.0

Customer did not leave a comment.

Tony Tomasone 
Rating:
3.0

Customer did not leave a comment.

Julia Ounphongxay 
Rating:
5.0

Very helpful employee, everything was ready on arrival and they made the process extremely easy

Emily Johnston 
Rating:
5.0

Thank you very much especially for the letting us borrow the dolly!

Krzysztos Surowiec 
Rating:
3.0

I would definitely recommend this location for one reason only; the gentleman running the operation there. His name is Brian and although the entire U-Haul computer system was down (we checked with head office), he was apologetic (although it was no fault of his own) and more than accommodating (trading cell numbers with me so I could be on my way and filling out the contract for me later). He also checked back in with me a day later to make sure everything went well and he also completed my check-out for me. There was some wax or grease in one corner of the cargo bay of the truck which I found after I left the location, he was happy to offer a couple of ways to address the situation to my satisfaction Overall, I find U-Haul prices to be terrific, truck ran with no issues,and again, the service at this location was fantastic, and as long as Brian is there, you'll be well-served.

CLAUDIOP CAMPAGNER 
Rating:
5.0

Customer did not leave a comment.

Fatih Kirmizci 
Rating:
5.0

Nothing!! Keep up the good work!!

ROSHAN MALIK 
Rating:
5.0

Customer did not leave a comment.

WALEED ESSA 
Rating:
5.0

Customer did not leave a comment.

Raman Gill 
Rating:
5.0

Awesome service, very pleasant and took the time to help me with all my questions.

Waleed Essa 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS HINGLEY 
Rating:
5.0

EXCELLENT SERVICE

BRIAN MASSOOM 
Rating:
5.0

Wonder customer service!

Elizabeth Hallett 
Rating:
3.0

The rental prices are too high?!

Shahab Maani 
Rating:
1.0

When I picked up the truck the gentlemen didn’t check the truck and was not even there . When I came back to returned he was giving me a hard time make me stayed there for over 45 minutes checking and truck and asking me for a password I don’t know what he was talking about .. also I don’t know why he was checking the truck if he didn’t even bother checking it when I came to grab it what’s the point of checking upon returning the truck?

DANIELESTEBAN ARCILA 
No reviews have been submitted for this location.

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