Customer Reviews for Postal Magic
(U-Haul Neighborhood Dealer)

38 reviews

5235 Mission Oaks Bl   Camarillo, CA 93012

(805) 322-4249

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 322-4249

5235 Mission Oaks Bl
Camarillo, CA 93012

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fantastic customer service. Thank you.

Benjamin Torrez 
Rating:
5.0

Very Friendly, Professional and supportive.

Richard chesko 
Rating:
5.0

The previous owners of Postal Magic weren't the greatest. The new owner is so friendly and helpful. This was a great experience!

Jeff Jackson 
Rating:
5.0

Just to make sure that the gas tank reading is the true and correct.

Maurice Rasson 
Rating:
5.0

I had an absolutely great experience! I would just say keep doing what you're doing , at this particular location anyway.

CHRIS KOSLOFF 
Rating:
1.0

Horrible experience. I rented the truck with a dolly. It was not even there. Then now im being charged for a missing dolly. When they never put one there.

Raouf Abbas 
Rating:
5.0

Customer did not leave a comment.

Leslie Katsumata 
Rating:
5.0

Customer did not leave a comment.

Tarshia Rodgers 
Rating:
5.0

Very polite and quick.

GREG EDWARDS 
Rating:
5.0

Customer did not leave a comment.

GREG EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Joseph Loving 
Rating:
5.0

Customer did not leave a comment.

Deija Parker 
Rating:
3.0

The woman that helped me at the counter was wonderful, the location was extremely hot(no AC). The truck, was another story, i got in, tried to move the seat forward and it would not move, I had to get out and physically work on the seat to get it moved. Then, I went to take the parking brake off, and the handle was broken, I had to have the woman working there come out and help me. After that, it was ok.

Mary Canan 
Rating:
5.0

Customer did not leave a comment.

GRETCHEN MANNING 
Rating:
4.0

Keep doing what you're doing, its' working!

Richard Marciel 
Rating:
5.0

Klijust make it clear where to drop the key after ofice ko I'm

Alexander Irog 
Rating:
5.0

The process for returning the truck was quite easy. The counter person told me where to park the truck and to take a pic of the milage and gas level.

Kathy Collins 
Rating:
3.0

Hey, so the truck you rented me had graffiti on the inside AND the outside of the truck. And the thing is I rented this truck from you a while back and it had graffiti on the inside of it then! So instead of cleaning it you let someone also graffiti the outside of the truck and then you rented it to me! It was totally embarrassing! And also an embarrassment to the people I was helping move, and then an embarrassment to the assisted living facility where we were unloading (and they gave me an earful!). I would like a refund on this truck rental. I don't know if you can do that through this, if not I'll go through customer service.

Jason Urcan 
Rating:
5.0

Customer did not leave a comment.

Cheri Iadevaia 
Rating:
5.0

The customer service was excellent!

Janelle Roland 
Rating:
2.0

They are not set up to do well. The system that U-Haul uses is frustrating and adds extra stress to the process. The app did not leave enough time to enter in all the items, when it times out it does not allow you to head back to the prior screen to continue with the check out process. The blankets that were supposed to be in the bed of the truck was actually a used mattress cover and pillow cases, I had to use my own blankets for the move. The whole process was stressful. The customer service representative that I called for help and the last working at postal magic were wonderful and helpful. The online app does not set them up well.

Kate Johnston 
Rating:
5.0

Customer did not leave a comment.

Ginean Williams 
Rating:
3.0

Customer did not leave a comment.

france calvin 
Rating:
5.0

Customer did not leave a comment.

Wendy Horne 
Rating:
4.0

The UHaul.com app on phone was frustrating to use. I found response/refresh was slow. I had to access my account through the link in the email vs. using the actual phone app. Otherwise, I am pleased with the equipment and how easy check in and check out would have been had the app been working as expected.

Rogelio Saquing 
Rating:
5.0

The location and personnel at the location were excellent. The uhaul website and app were problematic.

STEVEN KELLY 
Rating:
5.0

Customer did not leave a comment.

Mary Aljoudi 
Rating:
5.0

Customer did not leave a comment.

Louanne Crockett 
Rating:
5.0

Customer did not leave a comment.

Randy Willemsen 
Rating:
5.0

Customer did not leave a comment.

Shay Stenchever 
Rating:
5.0

Customer did not leave a comment.

RICHARD MARCIEL 
Rating:
5.0

Customer did not leave a comment.

FRED MCCRAY 
Rating:
5.0

Customer did not leave a comment.

Mark Fishauf 
Rating:
5.0

I was provided with exceptional service & he was so helpful and provided great insight on my cross country trip!! He truly went above and beyond to help me secure the perfect truck and set me up for a successful trip!! He was so friendly and I was thankful for his kindness and patience!! We need more people like him!!

Aracelly Champion 
Rating:
5.0

Customer did not leave a comment.

Roberta Medina 
Rating:
4.0

The employee was very friendly.

William Blake 
Rating:
5.0

Customer did not leave a comment.

MARCELA GONZALEZ 
Rating:
3.0

Convenient location in Camarillo. A bit of a walk from drop off point to office.

Scott McCormack 
No reviews have been submitted for this location.

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