El cliente no dejó un comentario.WILLIAM JOSEPH C.
Customer Reviews for The Packaging Store
(Distribuidor de U-Haul del vecindario)
Traverse City, MI 49686
(North of Premier St on Barlow St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb. - dom.: 8:30 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Easy to pull in and drop off. Friendly service.Darryl S.
El cliente no dejó un comentario.Christopher H.
El cliente no dejó un comentario.Daniel T.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Corbin W.
El cliente no dejó un comentario.Melissa P.
I am extremely happy with my experience at The Packaging Store. Jessie, in particular, was very helpful and accommodating. We wil definitwly rent thw pick-up again next year.Ericwilliam K.
El cliente no dejó un comentario.Melissa P.
El cliente no dejó un comentario.Heather P.
El cliente no dejó un comentario.Steve S.
They charged me for mileage/gas and I had just filled the gas tank up! An extra $40+ dollars was charged to me.DEBRA KAY K.
El cliente no dejó un comentario.MICHAEL RAY M.
El cliente no dejó un comentario.WAYMAN THERRILL K.
El cliente no dejó un comentario.Joseph C.
El cliente no dejó un comentario.Karen C.
This location is now the only one I will ever use in Traverse City. The staff was attentive, honest, straight forward with me and that is not a given in today's world! All thumbs up!Thomas M.
Everything was fineBRIAN JAMES J.
El cliente no dejó un comentario.Christopher R.
All of the agents were super friendly and helpful. The truck did the job very well. It's clearly and older truck, so not fancy. Did have AC, nice. Unfortunately, the front windshield was very dirty, bug splattered. That could have been cleaned. I have used U haul many times and the process is efficient and streamlined.Ann G.
El cliente no dejó un comentario.Mackenzie M.
If someone doesn't want the blankets or dolly, they should be removed because all the did was take up space that we could have use.GINA BRIEANN L.
Great service. Quick pick up, and location has easy access for pick up and drop off. Great people.Doyle M.
El cliente no dejó un comentario.MICHAEL DOUGLAS R.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.ROBERT HUGH G.
El cliente no dejó un comentario.JEFFREY SCOTT J.
El cliente no dejó un comentario.John H.
The staff was extremely helpful with suggestion and their knowledge. My only concern was that none of them wore mask while assisting me.robert C.
El cliente no dejó un comentario.david C.
So helpful. One thing would help is better signage for drop-off.David S.
When cert smooth and very happy with service.Karen L.
El cliente no dejó un comentario.Mark D.
El cliente no dejó un comentario.JOSEPH C.
Accept my apology for not being able to unhitch the trailer and park straight.BARRY DAVID A.
El cliente no dejó un comentario.Michael K.
Didn't spend much time here . Just a drop off . They were helpful.ROBERT FRANCIS G.
This shop always delivers great service. Extremely dependable and great to work with.Michael B.
El cliente no dejó un comentario.Michael K.
This was a first time rental utilizing U-Haul. My trailer rental experience was flawless. Staff was exceedingly helpful, friendly and took time to ensure I was properly equipped and given a good orientation. I will highly recommend them to neighbors and friends. Thank Packaging Store Traverse City!Jude Y.
El cliente no dejó un comentario.Mike W.
The only thing that would have helped would have been for the staff member to explain I needed to complete a form when dropping the truck off after hours. The 20 dollar charge was not cool.LAURIE SUSAN B.
I was unaware that the location closed at 1PM on Saturday. Maybe list the hours on the paperwork when renting for the drop-off location?Mark B.
Great service, even greater smiles..! Had to move a refrigerator, plenty of room and great power, in truck!! Thank youRoberto R.
It is not clear where to go to drop trailer. I found a guy in lot that let me know I placed trailer in wrong spot. I would recommend some pavement markings, sign, and greeter.DAVID LEE L.
El cliente no dejó un comentario.STEVEN B.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Aaronmichael L.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.TERRY EUGENE M.
El cliente no dejó un comentario.DALE CURTIS B.
El cliente no dejó un comentario.Kent R.
great customer service staff!!!Birchard O.
El cliente no dejó un comentario.Benito H.
El cliente no dejó un comentario.Jeffrey W.
Everyone was wearing masks and they were very professional.Brenda W.
I wasn't able to get the u-haul out of the lot. I had to pick it up after hours, and while I was in the process of following all of the steps, the website displayed an error page before I could take a picture of the odometer. I spent hours on the phone while sitting in the lot, and I got no help. So I left without the u-haul.Mikela W.
26 foot Ford 650 truck was clean and comfortable. It remained dry through a day of heavy rain freeway driving. The ride was terrible. Even on smooth roads it would "buck" and jerk especially on concrete. Asphalt pavement using cruise control was smoother. Climbing and descending mountain passes was exceptionally jerky. No matter what roadway there was always a constant vibration. Whether using the Haul/Trailer mode or not made no difference.DAVID PAUL W.
The van had animal fur all over the seats, the rear tires were low, and the oil needed to be filled (according to the van's cues). The staff was very friendly and efficient,LYNDA JO H.
I'd say everything was as perfect as I could I may. The guy was very sweet & nice! Very helpful even offered to show me how to use a dolly even hauled it out for me. Very nice locationShyla S.
El cliente no dejó un comentario.Karl M.
El cliente no dejó un comentario.James B.
All was wonderful! Just what we needed!WILLIAM L.
El cliente no dejó un comentario.FRANCIS WAYNE C.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.A J B.
El cliente no dejó un comentario.KEVIN SCOTT K.
El cliente no dejó un comentario.Sarah N.
Everything was great.doyle M.
Jesse was very helpful! He should be commended for excellence in customer service!Diane L.
Better seats in your trucks, brush guards.Debra H.
Have coffee ready in the morning!Robert G.
El cliente no dejó un comentario.Nicholas M.
The inside of the store looked a little messy and the guys at the counter were not always keeping their masks over their noses.Melissa B.
El cliente no dejó un comentario.James R.
Signage for entry would be helpful, as would having the business hours posted online.David R.
In addition to price being 5x what it should have been, got an additional charge of $100 after turning it in. Rental was for 8 days, but their system had the wrong information...charged me for more days...it said 4 days instead of 8. Everything uhaul had in their system was wrong and trying to charge extra. Price gouging at its worst!brock H.
El cliente no dejó un comentario.Robert S.
Parking location for returning truck was not clear. A sign would be helpful. Otherwise, returned after hours so no comments for staff.KEEGAN LACIE F.
Not a thing, great service and a fair rate. Jesse was very helpful. I already mentioned UHaul to a few friends!Charles W.
This is my third time renting a trailer from here on the last 3 months. Everything went as expected every time. I will have more needs in the next few months and will use them every time.Amber P.
El cliente no dejó un comentario.Linda T.
El cliente no dejó un comentario.Sherrin B.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.BRADLEY MORSE S.
Why did I get charged the full amount when I dropped the trailer off a day early? Also, when he hooked the trailer up to my truck, he didn't lock thectrailer on the ball.Brian L.
El cliente no dejó un comentario.Larry H.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Kipling B.
El cliente no dejó un comentario.Bruce L.
El cliente no dejó un comentario.SHEILA MARIE A.
Like new locationTIMOTHY EDWARD R.
We dropped after hoursMINDY M.
This 5x8 trailer was one of the best I have ever pulled. Tracked very good. Drop off location was clean and owner unloaded and put it in space. Very personable, friendly and professional. Believe registration pickup could be smoother, even after doing most online.DENNIS TERRY M.
El cliente no dejó un comentario.JOHN L.
El cliente no dejó un comentario.Nicholas G.
Tires on the trailer were pretty bad, made it back ok but was sort of a looming concern the entire time.Michael S.