El cliente no dejó un comentario.Daniel P.
Customer Reviews for The Pack & Ship Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Irma T.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Dewayne N.
El cliente no dejó un comentario.Roberto C.
Easy check out and dropped off Clean truckSTEPHANIEGil D.
Some older people like paper receipts. I was not offered that option. Just an FYIJohn P.
The person that I got the truck from was very nice but before that I had to talk to someone on the 1800 Custer service number and she wasn't friendly or nice at all then the person that I return the truck to in Sacramento had a nasty attitude. Pay your employees more so they work with a better attitudeJuan M.
TAKE PICTURES OF THE MILEAGE AND GAS GET A RECEIPT IN HAND !! THEY WILL CHARGE YOUR CARD !!! THEY CHARGED ME $94 FOR GAS. I PUT GAS BEFORE RETURNING IT, WHAT A SCAMOretencia L.
El cliente no dejó un comentario.Rebbeca J.
The staff at this location are the best.Casandra C.
Lower rates?GEOFFREY K.
Dwane made it easy to return the truck I had rented. I was met with a smile and a nice hello and I will definitely go there again whenever I need a u-haul againPeter D.
Just keep doing what you're doing.Brian H.
El cliente no dejó un comentario.Christel G.
Good location and good space for parking. good people serving the customer Very professional.Xavier F.
El cliente no dejó un comentario.yalikun Z.
Customer service at location was very kind and helpful.Franklyn G.
El cliente no dejó un comentario.ELISSA S.
El cliente no dejó un comentario.Tony J.
Quick and easy. Super nice people!Ka lam Y.
Very good. Great jobPETER S.
El cliente no dejó un comentario.Alberto V.
El cliente no dejó un comentario.Thomas M.
The man that works here is always so helpful and accommodating.Ariana N.
El cliente no dejó un comentario.TENGDE H.
Wonderful customer serviceANITA P.
El cliente no dejó un comentario.Luis estuardo A.
The employee that handled the rental is the reason I would recommend this location. He was kind, personable, and very helpful. The vehicle was clean and did what I needed it to do. It was a great first experience with uhaul.Ariana N.
Very nice, the vehicle had really cold A/C and ran smoothed .. I will definitely be backANNA S.
Service was perfect but sometimes we need a 20, 22, 26 trucksMYCKY S.
El cliente no dejó un comentario.bernard C.
Explaining gas protocolGary T.
The people were so friendly! Thank you so much!!MELISSA K.
El cliente no dejó un comentario.Michelle R.
When we originally went in for the rental of the 10ft mover, we were told it was per 24 hours and mileage. There was never a conversation about gas or minimum needed to be put back in before returning the truck. Got hit with $76 in fees because of this.Kievalen R.
El cliente no dejó un comentario.Yvonne T.
Friendly and very easy.Patricia M.
El cliente no dejó un comentario.anthony L.
Excellent customer service!Leticia A.
Dwayne was great..............although the U-Haul computers were down the morning I picked up the truck. I took the truck without any paperwork luckly I didn't need it while I had the truck. I did receive the final bill via email. When renting the truck online there was a tab for a AAA promotional code I tried to use it but the system wouldn't accept. I ask a representative that called me to confirm I picked up the truck about it and she stated it was not available. Why show the promotional codes if they are not available?william S.
El cliente no dejó un comentario.Ferdinand S.
El cliente no dejó un comentario.Michael H.
Thank you DwayneLEILONI S.
El cliente no dejó un comentario.ANA M.
El cliente no dejó un comentario.Jonas G.
El cliente no dejó un comentario.NICHOLAS A.
Great Customer Service!!!!! Great Location!!!!!Hever D.
Being a very small 68 yr old woman I was hesitant about driving a truck , but it was comfortable , all the double mirrors gave me all the visibility I needed . I felt safe . My experience was great . Sincerely Catalina Cirinocatalina C.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Lawrence R.
El cliente no dejó un comentario.Jesus M.
El cliente no dejó un comentario.Randy L.
El cliente no dejó un comentario.Badreddine E.
Detail receipt missing.Parveen K.
Only issue was check engine light came on and engine started sounding funny.Luis A.
Still Don't have a receipt , computer was down. Please send ASAPJANET S.
Customer service at the point of pick up was great. The van was near new and very clean. I do think, however, that I was over charged. My final bill included. $10 charge for CDW coverage. When I rent vehicles I never choose the coverage and I am quite sure that I did not in this case.Phillip H.
El cliente no dejó un comentario.May F.
Reserve for dolly and furniture padding, but both items are missing causing us a lot of extra hassle for moving.SHIH BIN C.
El cliente no dejó un comentario.Jason Y.
El cliente no dejó un comentario.ANDREW G.
El cliente no dejó un comentario.erwin F.
Better brakesIRMA T.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.emad B.
Great service!Patrick P.
El cliente no dejó un comentario.Carl L.