I always have great service - I see no need for improvement. Thank you for being conscientious and professional.
Charles M
Customer Reviews for The Moving Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Polite and quite helpful
Dean KKyle was very helpful and efficient. We have used this Uhaul place before, we will again.
Cordann AGet rid of that electronic check-in. The link expires before you’re ready to go. It’s a complicated system and it takes too long when you’re movie you want to get the truck get out of there get it done get back and you don’t wanna have to worry about an electronic check-in or check out
erin aExceptional! Professional and friendly, very pleasant!!
Val Vvery professional personnel
Jose EExcellent Service!
Val VIt was great, I had to return a trailer for a bigger one and the transition was quick and easy and was on the road with no problems.
Dominic PKyle is the true professional: excellent at providing information, friendly and courteous, calm and highly proficient. It was a stress-free visit, even when I had to change trucks. Top notch service, thank you!
Ap JKyle and his son were amazing, super helpful!
Jason CI have used this business about 3 times in the past 5 years and it has always been friendly, clean, and helpful!
Dawn BNothing, everything was perfect!
Nancy DGreat location, helpful staff w excellent attitude!
Stephen AHow nice to see a happy person doing a great job. A place can be clean the equipment can work great but the people who serve you really stand out These guys were the greatest.
James WI have always had great service at this location. Thank you for what you do to make it easier to use your service.
Charles MNothing needs to change both the manager and employee were very helpful and respectful outstanding customer service
Juan Rstaff very friendly and professional
Jose ENothing at the present! Both representatives at the 4 Corner Riversports (Durango, CO) and the Moving Store (Santa Fe, NM) were both top notch, 5 Stars, A+!
Tony HKeep up the friendly greeting, helpful suggestions, advice, and prompt service. I guess the only thing that might improve your overall experience is to bring your dog to work with you.
Kimberly HThis team is absolutely incredible. We made multiple trips with multiple rentals from Kyle during our moving experience. He has all the packing equipment you need, has a great sense of humor and is SUPER helplful. Would absolutely rent from him again!
GRetchen HExtremely nice guy took instant care of us. Fast pickup. Excellent service!
Randy MExcellent customer service
Michael SI am using services for this location per years they are amazing thank you for helping us all the time and thank you for all that you do for us!
MARIBEL CClean and friendly staff. Check in and drop off was a breeze.
Noel SGreat service. Great Equipment. No issues with any of it. Thank you
Julie Feverything was ready on time and the service was polite and professional.
KEVIN PAs always, Kyle and his people provided excellent service doing the initial paperwork, hooking up the trailer, providing an adapter and unhooking the trailer when I returned. The equipment was in excellent condition, reasonably priced, and Kyle is unfailingly polite and helpful. I recommend his store without reservation.
CHARLES PI have rented here several times. Kyle is always professional and willing to help the customer. I go to this location when several other locations are closer due to the level of professionalism
Kyle CI’ve rented from this property a couple of times and each time Kyle has provided excellent customer service. He is very good at his job and deserves a raise! Thank you Kyle!
Shalea WThese guys are great! Thank you for the outstanding Service!
Renee lHad no issues at all, counter person was very helpful. The truck ran fine.
william HKyle is an absolute pro. It is always smooth and efficient with him
david wRental was super easy and affordable.
GINA LFast and efficient. Well organized and friendly.
Steve MAbove and beyond customer services, these guys are great.
ROBERT HThis experience worked well for my project
Arthur TAdd a sign that would help those dropping off where to park and wait for U-Haul person.
Jason TIt was so easy to reserve a truck online and then pick up at the store. Miguel was so helpful and professional. He explained everything to me. There is not a lot of traffic in front of this location. The price was right too.
Shelley BKeep up the great work 👍
Dwayne ZGreat location. Pleasure to do business with. No complaints or room for improvement.
Robert WGreat service! I will continue to use this location for all my future moving needs.
Spencer MGreat customer service and over all best in Santa Fe
jose rIt is winter so the exterior and interior had dry mud. Wasn’t real bad but at some point needs to be washed. I only used the vehicle for an hour to pick up 1 item so it wasn’t an issue!!
Brenda LAs always, Kyle and his crew provide excellent customer service. We will return there for our next rental need.
Larry WAlways a great experience.
Ernest BNothing
Jason TAlway love the customer service here!
eric oAwesome customer service. Very friendly, knowledgeable and professional.
Leticia KThis was a 1600 mile move in a 10 ft truck towing my car. The equipment was SOLID and not at all stressful to drive. (Except through Louisiana- who should be ashamed of their roads!) All U-Haul staff was friendly and professional! Such a good experience!
Barbara B