Comentarios del cliente para The Mobile Mac Shop

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Mobile Mac Shop

Grado total:

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Michael D. en

Grado:

Generally easy process to pick-up/drop-off using Mobile at this location. Also very accessible from the main road

Taylor G. en

Grado:

El cliente no dejó un comentario.

Alberto S. en

Grado:

This U-Haul shop was not my choice or the one scheduled to me for my reservation. I was scheduled for the one in concord Nc they did a very bad job they had my truck ready but no key and was on the phone with 24/7 service for 3 hours and no one picked up only way I got helped because I went online to chat with an agent I was supposed to get my rental truck at 7 and didn’t get it till 12 midnight.

Stan R. en

Grado:

Dropped off after hours /started around 9 pm and finally had to leave truck there and drop key around 10:30–had to send photos to Suzanna at Mountain Island location

Hugh M. en

Grado:

Went out of their way to make our move easy.

Layla W. en

Grado:

El cliente no dejó un comentario.

Freddie H. en

Grado:

Keep up the good work.

ASHLEY M. en

Grado:

I was overcharged and when disputed I was contacted by email asked for # and when I gave it to someone via email I never received a response email. I was given the wrong size uhaul, wrong price, the gas hand was marked for a lot more than what was actually in the gas tank and even when I submitted evidence that the gas was way below I was charged over $40 more than what I was quoted for.

Charles A. en

Grado:

I had issues with being able to complete the online check in process. I called customer service and was on hold for 30 mins due to “an excessive call volume” take note this was at 1:00 am! Customer service was rude and did assist with my checking in process after installing the U-Haul app. Online service was not working from the website. Also a hand truck was not left in the vehicle for use, which I had also prepaid for! I finally left the pick up location about 1:45 am. So it took over an hour in the middle of the night just to pick up this truck!!

Jay S. en

Grado:

This was a smaller location but it was a pleasure working with a small business as they got me hooked up and out the door quickly. Easy return as well

John P. en

Grado:

i made reservations ahead of showing up at concord across from s&d coffee. when i arrived they told me they had changed my reservations that morning. They told me to go to main st locationin . in concord. no one knew where it was. It was in Kannapolis. I was treated very well in Kannapolis. I will no longer use u-haul.

Travis H. en

Grado:

The van smelled horrible and I was charged for fuel when I have a picture proof I put the fuel back in the van when it was returned.

Priscilla W. en

Grado:

El cliente no dejó un comentario.

Sarah C. en

Grado:

El cliente no dejó un comentario.

Amanda C. en

Grado:

El cliente no dejó un comentario.

George E. en

Grado:

Not at this location but where I was told to pick up the uhaul they didn't have any truck on hand for me to get . I had to go to another location out of the way to pick up a uhaul truck.

RANDELL N. en

Grado:

Shut down

jodi S. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Bonnie D. en

Grado:

Told me wrong information & i was sent to 4 locations and now I cannot get the billing information straightened out.

Corey C. en

Grado:

Very nice people. Good to work with.

ed W. en

Grado:

El cliente no dejó un comentario.

Brianne F. en

Grado:

El cliente no dejó un comentario.

Yolande G. en

Grado:

Nothing was wrong with my pick up. Other then the location I asked for, for more reason then one was changed and the 800 that was given to me was rude and very unprofessional. I would have never talk to my dog that way. She told my I should be grateful that I even had a truck and that she could push it out to another farther out location. It was only me and I had to find some one to get my car home.

Kevin J. en

Grado:

El cliente no dejó un comentario.

Sherese A. en

Grado:

El cliente no dejó un comentario.