Customer Reviews for The Mini Storage Ctr
(U-Haul Neighborhood Dealer)

425 reviews

350 E Blackstock Rd   Spartanburg, SC 29301

(864) 587-1825

Office Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    8:30 am–1 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(864) 587-1825

350 E Blackstock Rd
Spartanburg, SC 29301

Services at this Location:

Office Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    8:30 am–1 pm
  • Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lisa Hill 
Rating:
4.0

Customer did not leave a comment.

Stanley Jacqelin Harris 
Rating:
5.0

Customer did not leave a comment.

Dale Gallaher 
Rating:
1.0

No one was there at 2pm to do a proper drop off, just a sign and a key slot to return keys to the rental.

Ashley Lancaster 
Rating:
3.0

Gas was marked on a fourth however the gas light came on 5 minutes down the road.

Herbert Jones 
Rating:
1.0

i did not reserve a truck from this location you have the wrong email on file

TIMOTHY Quarles 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Kelly 
Rating:
3.0

The office was closed due to Covid so I just put my key in the slot

Carrie Hanson 
Rating:
5.0

A hand Truck was available to use. Thank you

Geoffrey REEDER 
Rating:
5.0

The Truck Service was good and drove wonderfully. There were no Hand Truck device to assist in removing the items each time from the truck. We of course provided our own. The location state they never have those available. Please assist them one. Thank you for providing this trucking service for this location.

Geoffrey REEDER 
Rating:
5.0

Customer did not leave a comment.

Kim Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Graham 
Rating:
5.0

Experience was great

Mary Ann Fleming 
Rating:
5.0

Customer did not leave a comment.

Floyd Henderson 
Rating:
5.0

Customer did not leave a comment.

Tia Wilson 
Rating:
5.0

Customer did not leave a comment.

Jerry Nettles 
Rating:
2.0

Customer did not leave a comment.

Fred Wright 
Rating:
5.0

The location was fine, I am upset with uhaul because I picked the pick up location in central SC which was fine that it changed to Easley because I was made aware of that. What upsets me is I picked Spartanburg as my drop off location and somehow when my pick up location was change my drop off was changed to Anderson SC. We were told if we kept the uhaul and extra day it would be $40. Well nope it was 110. Then we were charged for extra mileage and the wrong drop off spot which wouldn’t have happened if my reservation hadn’t been changed from drop off at Spartanburg to Anderson. Al in all we were told by a representative that it would cost us the original 150 and then another 40 for keeping it a day longer. Instead it ended up costing us $300.so yeah the location was fine. But whoever changed our reservation info really screwed us, that was the grocery money for my Kids!!!!

Janessa Esposito 
Rating:
1.0

Customer did not leave a comment.

Darien Floyd 
Rating:
3.0

Customer did not leave a comment.

Richard Read 
Rating:
3.0

Customer did not leave a comment.

Michael Pardy 
Rating:
5.0

They didn't give me an hand truck i had to go find one but it was not her fault it was 1800 uhaul they got my truck wrong and no equipment that i had rented. But Blackstock was cool. 1800 uhaul need to be talked too.

Sharion Bagley 
Rating:
5.0

Customer did not leave a comment.

shawn tyler 
Rating:
5.0

Customer did not leave a comment.

Aisha Santana Hollis 
Rating:
3.0

The return system was slow and made it seem like I hadn’t returned my truck on time when it was causing me to go down there and verify

David Jenkins 
Rating:
5.0

Uhaul corporate did not send this facility the reservation. Fortunately they had a truck available.

James Gebo 
Rating:
5.0

Customer did not leave a comment.

warren williams 
Rating:
5.0

Nothing everything was great

Sekina Tyson 
Rating:
5.0

Customer did not leave a comment.

Kourtney Jefferies 
Rating:
4.0

Customer did not leave a comment.

SHERELLE WILLIAMS 
Rating:
5.0

Nothing

Steven Galicia 
Rating:
5.0

Had to drive to different location to pick up truck than original location. Affected my move and was not satisfied.

Cameron Walker 
Rating:
5.0

very friendly and helpful

Robert Flair 
Rating:
5.0

Customer did not leave a comment.

Meka Scott 
Rating:
4.0

Customer did not leave a comment.

jim badger 
Rating:
5.0

Customer did not leave a comment.

William Piergiovanni 
Rating:
5.0

No need to improve anything. All went well and customer service was great! Will most definitely utilize again

Denise Allen 
Rating:
5.0

There is nothing wrong with the location pick up location. Customer service representative was extremely friendly

Darlene Nelson 
Rating:
4.0

The truck has not been cleaned out from the previous people there were use masks they have been left in there with some coat hangers and some trash on the floor. The odometer reading was not the same as what was on my paperwork which was a bummer. And it said it had a quarter of a tank when it did not it was just under a quarter of a tank but anyway it was a small place I don’t expect perfection but I guess I’m charge per mile so that kind of sucks.

KATHERINE HEMMESCH 
Rating:
4.0

Customer did not leave a comment.

Daniel Mercer 
Rating:
4.0

Customer did not leave a comment.

MICHAEL FINCH 
Rating:
5.0

Customer did not leave a comment.

EDDIE BENNETT 
Rating:
5.0

Nada por que todo es excelente y la persona que me atendió el Sabado excelente 10 puntos

NELIDA POVEDA 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH RUPP 
Rating:
4.0

Customer did not leave a comment.

Michael Steading 
Rating:
5.0

Customer did not leave a comment.

Caleb Hall 
Rating:
3.0

Need more supplies (pads and hand trucks for rent).. you place an order online and not available at pickup. This would be nice to know prior

JAMES ROGERS 
Rating:
5.0

Customer did not leave a comment.

DONALD LONG 
Rating:
5.0

Customer did not leave a comment.

Eugene Poteat 
Rating:
5.0

Customer did not leave a comment.

Deana Davis 
Rating:
5.0

Customer did not leave a comment.

Kelly BECK 
Rating:
5.0

The truck wasn’t the cleanest inside the cab but it wasn’t grossly dirty..... used surgical mask in passenger door and debris along console and floor, and baseball cap in center floor

Salena Richardson 
Rating:
5.0

The repasentive was very nice... The only problem I had was my money was not deposited back on my card ..they say it would be back the same day and it was not

Darlene Saenz 
Rating:
5.0

Customer did not leave a comment.

Phillip LeGrande 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEY BELCASTRO 
Rating:
5.0

Customer did not leave a comment.

whitney hardy 
Rating:
4.0

The clerk and check out experience was great but the quality of the truck was horrible. It was extremely loud and did not drive well. When I called back to ask was it safe the clerk said it was a part missing on the truck causing that sound. They should not offer that truck while waiting to be prepared. To make matters worse the truck was swarming with ants so I got bit up the whole time I was driving.

Brandi Brown 
Rating:
1.0

Customer did not leave a comment.

Demetrius Gee 
Rating:
5.0

Customer did not leave a comment.

Marty Cowan 
Rating:
4.0

We paid an additional fee to drop off close to our destination and after we dropped the keys in the drop box we got a call telling us we had to drive it to another location

Amy Scott 
Rating:
5.0

Customer did not leave a comment.

Joel Bullard 
Rating:
5.0

I am a short lady and it was very hard to pull myself up to get inside of the cab. I had a step stool but there was no way for me to pick it up once I got into the truck.:) Your big trucks should have some type of step attached to the driver's side of the truck to accommodate short people. :) Other than that the truck performed very well.

JACKIE CARTER 
Rating:
5.0

Customer did not leave a comment.

Sarah Moore 
Rating:
1.0

HORRIBLE HORRIBLE experience!!! I was robbed of 500 dollars called customer service 3 times today no one was able to resolve my case but ended up stealing more money from me. Was charged for using the truck 4 days but only actually used it 6 hours. Was also charged of using 123 miles but only used 60 miles. Found out that U Haul came to pick up the truck after I dropped it off and no one closed my rental. Somehow this cost was put on my account. I've used U Haul before and never had this issue. YOUR TEAM has dropped the ball on this transaction!!! Was told the field manager for this location was going to call me this morning. Waited till afternoon call back that no one has called. Received same answer!! The day is now over still no call!!

Fa Vang 
Rating:
2.0

When I arrived to pick up the truck they had no record of my reservation. I had the conformation email on my phone but it didn't seem to matter. Lucky that they had one truck left or I would not have been able to move. Not good!

greg black 
Rating:
1.0

I was sent to three different locations before I found the truck I was assigned. Then had to walk to the back on the storage facility to find my truck alone. Hand trucks were not supplied and the overall price was way too expensive. The last time I rented a uhaul I had a bigger size truck and the price was half.

Justin Ballenger 
Rating:
5.0

Customer did not leave a comment.

David Burt 
Rating:
3.0

Did not have the requested appliance dolly. Did not have enough moving pads

Debra McCabe 
Rating:
1.0

Customer did not leave a comment.

jerimica daniels 
Rating:
4.0

Customer did not leave a comment.

Margeshkumar Patel 
Rating:
5.0

She was new but doing a great job!

Samantha Reid 
Rating:
5.0

Customer did not leave a comment.

Cora Richardson 
Rating:
5.0

Nothing very nice people willing to help and accommodate you in anyway they can greatly appreciate them.

Tabitha Mcduffie 
Rating:
1.0

Customer did not leave a comment.

Traci Crosby 
Rating:
4.0

Customer did not leave a comment.

david steading 
Rating:
4.0

good morning all you employes doung service

Javier Diaz 
Rating:
5.0

They were grwat...just what I needed.

Steven Lancaster 
Rating:
5.0

Customer did not leave a comment.

Zinayer Woodruff 
Rating:
2.0

None of the items I reserved were available. No hand truck, no appliance dolly, no moving blankets. However, on the online reservation it allowed me to reserve them. When I went to pick up the truck and additional items, you only had the truck. Very frustrating.

Karen Lee 
Rating:
5.0

After being very disappointed with my reservation at MK Motors, I went to the Mini Storage Center and they were great. They didn't have as big of a truck as I had wanted (so I had to make an extra trip), but they were very helpful.

Steven Lancaster 
Rating:
5.0

Customer did not leave a comment.

Dan Furey 
Rating:
5.0

Customer did not leave a comment.

dwight rose 
Rating:
5.0

The location was great. Lady working there friendly and professional, doesn’t try to cheat you out of money, overall good experience. Online U-Haul app sucks. Why have an app that you can’t use. Either fix it or get rid of it.

McKenzye Mccoyle 
Rating:
4.0

Customer did not leave a comment.

William Meyer 
Rating:
5.0

I dropped the key in a drop box, so not many comments but it was convenient.

Chris Ross 
Rating:
5.0

Continue providing excellent & outstanding customer service!! I sincerely thank you!

CORTNEY LATTIMORE 
Rating:
5.0

Customer did not leave a comment.

Julia Posey 
Rating:
3.0

Customer did not leave a comment.

John Fletcher 
Rating:
5.0

Nothing better

demetri jackson 
Rating:
5.0

Customer did not leave a comment.

Sonja George 
Rating:
5.0

Very nice staff every thing was great!.

Michael Boisvert 
Rating:
5.0

Customer did not leave a comment.

David Cloer 
Rating:
3.0

Double check the gas gage before saying it’s more than what it is. I unfortunately didn’t pick up the truck when I paid to check it and it was too late when I realized the difference but overall the service was great as always.

Latasha Palmer 
Rating:
5.0

Everything was fine.

Melinda Harris 
Rating:
5.0

Customer did not leave a comment.

gina boyd 
Rating:
5.0

Customer did not leave a comment.

gloria mack 
Rating:
5.0

The business called me to make sure they had the right truck for my needs. That’s service.

mel stauffer 
Rating:
5.0

Thank you so much, the customer service you guys deliver is excellent. I'll gladly recommend you to someone who's looking for your services. And of course in case I need it, I will definitely do businesses with you again. Evelyn Santana

EVELYN Santana 
Rating:
5.0

Customer did not leave a comment.

Natalie Hill 
Rating:
4.0

My truck leaked badly from a rip in the upper corner of the roof behind the driver's side. O f course it poured down rain and my things were soaked as well as the floor retained water. But management was pleasant, they were out to lunch when I returned the truck .

KATIE COHEN 
No reviews have been submitted for this location.

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