Comentarios del cliente para The Mini Storage Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Mini Storage Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

LORENZO G. en

Grado:

El cliente no dejó un comentario.

cheryl D. en

Grado:

Beth is always customer & service oriented. She makes the whole process of renting a truck quick and easy!

Anita J. en

Grado:

You cannot access your U-Haul on time because of the Mini Storage Gate. The attendant is rude and does not pay attention to the U-Haul notes. They close extremely early and charge you fees for being closed. I will not rent a U-Haul from this location

Jana T. en

Grado:

I didn't know I had set up an app pickup. I went to uhaul.com and reserved what I thought was a normal reservation. When I arrived and walked into the office I was rudely asked "Are you here for the uhaul?" When I responded "Yes, I have a reser...." Couldn't even finish my sentence as I was rudely told "you do everything through the app. You don't deal with us its all done through the app so you just need to do that and the key is in the box". I've lived in NYC for the past 10 years and had better customer service from the neighborhood junkie. This was pretty ridiculous to the point my father who was with me told me I needed to write a review. Don't waste your time with this place because they will treat you like garbage. Speaking of garbage the van was disgusting. WOULD NOT RECOMMEND. If I didn't have to move today I would have called customer service to cancel this reservation and do it another day.

Jon B. en

Grado:

El cliente no dejó un comentario.

Sean P. en

Grado:

El cliente no dejó un comentario.

cheryl D. en

Grado:

Friendly helpful personnel!

pam F. en

Grado:

Not anything.they were friendly I will always use them.

CORY S. en

Grado:

El cliente no dejó un comentario.

Faith B. en

Grado:

El cliente no dejó un comentario.

Julie C. en

Grado:

El cliente no dejó un comentario.

Linda O. en

Grado:

El cliente no dejó un comentario.

Quaneshia F. en

Grado:

El cliente no dejó un comentario.

Mike W. en

Grado:

El cliente no dejó un comentario.

Katelyn F. en

Grado:

El cliente no dejó un comentario.

tera M. en

Grado:

Clean the interior of the truck.

Mary Beth S. en

Grado:

El cliente no dejó un comentario.

Marcella I. en

Grado:

El cliente no dejó un comentario.

BENJAMIN F. en

Grado:

I did get to meet the attendant for this storage facility and was happy to rent storage from them as well, was just not finished with truck until later

Patrick K. en

Grado:

El cliente no dejó un comentario.

Luke D. en

Grado:

El cliente no dejó un comentario.

Steve K. en

Grado:

Was told to have the tank filled upon return which I did but it cost me $7 for 3 gallons of gas to do so and I only used the truck for about 25 miles, so felt that I was topping off for someone who didn't do so all the way before me. There's no way I used that much gas. Aside from that, experience was very good and Beth in the office was very nice and helpful throughout the entire experience. She was very nice to work with

Thomas D. en

Grado:

Make it more clear that it’s a Uhaul dropoff location

Maria C. en

Grado:

El cliente no dejó un comentario.

Rebecca K. en

Grado:

El cliente no dejó un comentario.

Nancy A. en

Grado:

This experience was not pleasant. I do appreciate Beth Carpenter for helping us sort out the situation. Mary Tirsch should be fired. She is lacking in customer service skills.

Peter H. en

Grado:

Worst Uhaul experience I have ever had. Reserved truck and pickup via web app. Truck was not there so manager of center told me to take a different truck that was there anyway. I proceeded through process to get key from lockbox and key was for the truck on the reservation and not the truck she told me to take. She could not find the correct key or the correct truck. I called Uhaul and they could only make another reservation at another center for later in the day. What a disaster. What a waste of my time. And no one seemed to be responsible or apologize. I asked about the guarantee and was told I would have to file a claim for an investigation.

Thomas H. en

Grado:

El cliente no dejó un comentario.

anne W. en

Grado:

El cliente no dejó un comentario.

Mary M. en

Grado:

El cliente no dejó un comentario.

Janice M. en

Grado:

Nothing

Natnisha B. en

Grado:

El cliente no dejó un comentario.