Comentarios del cliente para The Lucky Fin

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Lucky Fin

Grado total:

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dan N. en

Grado:

Bob has done a wonderful job during the last three rentals. Thx!

Lynn V. en

Grado:

El cliente no dejó un comentario.

Angel R. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

El cliente no dejó un comentario.

Brian N. en

Grado:

El cliente no dejó un comentario.

deeAnn A. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Bonnie G. en

Grado:

El cliente no dejó un comentario.

Deborah E. en

Grado:

El cliente no dejó un comentario.

Joe R. en

Grado:

El cliente no dejó un comentario.

Lowell E. en

Grado:

El cliente no dejó un comentario.

marty K. en

Grado:

They did not have a hitch available when we arrived even though it was documented one was needed. He also had the wrong VIN number of the trailer that was taken so we were accused of not returning it.

Houston H. en

Grado:

El cliente no dejó un comentario.

Karsen M. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Paul P. en

Grado:

El cliente no dejó un comentario.

Angel R. en

Grado:

Have more of a selection of different sizes of trucks!

William S. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

Building a bit shabby from exterior. Prior to departure, I saw the note about turning off tow switch during wey weather. A couple hours into the trip it started raining. I forgot about the note. Perhaps a sticker on the windshield regarding the warning would be a helpful reminder

Eldonna S. en

Grado:

I’d been told we would drop off in Knoxville, IA...only to be informed the day of drop off that we’d have to drive 12 miles out of our way to another town.

cindy N. en

Grado:

El cliente no dejó un comentario.

Jonathan S. en

Grado:

The hitch did not fit tightly. I had the exact same size last week. The trailer did not bounce around when empty because of the loose hitch. Also, I brought the trailer back a day early an hour or two past the deadline and was charged for another day. The trailer could be rented the same day and U-Haul would double their money. As a courtesy to the customer the day that was not used could be subtracted from my bill. Thanks.

Debra M. en

Grado:

Nothing. Everything was wonderful. Owner was polite, helpful and friendly.

Kyle K. en

Grado:

Either let your customers know that the equipment doesn't have to be clean or require your rental locations to provide a clean product. Vehicle transport was encrusted with 1 inch of mud and rocks across the front of the unit to include the tie-down straps. Despite my request to have the unit clean upon pickup, the location assured me that rain will clean the unit while in use. Would I recommend this location to a friend? Only if rental condition was not important.

Merle D. en

Grado:

Stop trying to charge for one way rental when your lack of trailers in the state caused one way rental.

Richard W. en

Grado:

El cliente no dejó un comentario.

Lisa W. en

Grado:

El cliente no dejó un comentario.

Amanda N. en

Grado:

Bob was extremely nice and helpful through all the mistakes that had been made through the office I had made my reservation with, KB Auto, and the traffic department in Des Moines IA. I would recommend him to friends except for the fact UHaul messed my move up so much I would never recommend anyone to ever use UHaul when moving. It was an unorganized mess and could not get a straight answer from anyone besides Bob, so I am grateful that I was able to get with him to try and straighten everything out for me.

Kathy T. en

Grado:

El cliente no dejó un comentario.

Karen H. en

Grado:

El cliente no dejó un comentario.