Comentarios del cliente para The Local Store
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de The Local Store
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George E. en
Scott was excellent, he went above and beyond to make sure my truck was there at the time and day he said it would be
Andy T. en
Very professional and knowledgeable
Christopher B. en
Scott is great even with being busy with his store he made sure to take care of me in a timely and efficient manner. Great service, very happy
Warren M. en
This place is awesome.
Arlene B. en
Nothing.
Arthur N. en
The site Owner was very helpful, even though he was Training a New Employee at the same time.
DAVE H. en
great place to rent
DIANA B. en
The Local store is always accommodating , Scott goes out of way to get you rig someway even if he doesn't have one on his lot. Diana Bone
Madonna H. en
Nice and friendly employees.
TIM P. en
Awesome day rental, helpful staff, really easy return
DAVE H. en
great place to rent super helpful
evelynn A. en
Customer service was excellent:)
DAVE H. en
Great place to rent from
Cindy R. en
One person trying to check out lots of customers and deal with the rental truck. The clerk was VERY NICE, but she needed help!
Bob F. en
When we arrived on time (8:00am), no one was there that could check us out. We had to wait an hour before someone could come to the store and get us going.
Taryn C. en
We were redirected to this location, 35 miles out of our way because the first location didn't have our trailer. We were not notified prior to the pick up date. Very unhappy with the extra cost and beign forced to go so far out of our way.
Daniel B. en
Told him about the Battery problem and he appreciated me telling him. Helped me fill it with gas. Checked me in & out in seconds! Great place! Great attitude, smiled and everything!
Randall P. en
Everything went very smooth with pick-up. Lady was pleasant, and very friendly.
SUSAN M. en
Nothing. It was great.
HAROLD H. en
Consistently friendly location with getting you down the road pronto. Easy Rent and Return!
Harold H. en
After reviewing other Uhaul sites, I determined that this operation in Grayland was customer friendly. I read the Aberdeen sites and wouldn't want to deal with those operators. People here at LOCAL are friendly and get the job done. .............Thanks I rent lots of trailers from Uhaul.
DIANA B. en
Great and easy experience, made my move stress free.
ANDREA S. en
Originally the vehicle was supposed to be returned in Raymond WA... except they refused to accept it. Had to drive another 30 minutes out of our way to Grayland to drop the truck off (and they were fantastic!) . Make sure when you make a reservation that you CALL the drop off site to ensure they will accept your equipment.
RANDALL P. en
The drop off was at an old closed gas station with weeds and all, with no signs or indication who to see for drop off. I walked next door to the little grocery store and found they handled the U-hauls. The gentleman/owner there was very friendly & helpful.
TRACI S. en
Don't change a thing! Our drop off was just as smooth as the pick up. Thanks!
GARY P. en
The master cylinder on the trailer was low and the brakes didn't work but we didn't find this out until we toasted our brakes on our GMC Yukon coming down the pass,ruined the pads and rotors front and rear and parking brake shoes in the rear
JACK O. en
Very friendly and reliable staff
DIANA B. en
Scott is always friendly and ready and willing to get us hooked up and on our way. Thanks for all your help
Ruth A. en
The line to the gas tank had been cut and duct taped, so when we put gas in it went all over the ground. Customer service was friendly, but it took over two hours to get someone there to look at it; four hours later we were back on the road. We were refunded $100, but it made a very long day, and we finished the move in the dark. Apparently this is a common problem--seems something that should be checked before a truck goes out.
GORDON J. en
This location is very close to our destination and very convenient. The personnel there is very friendly and professional. no improvements needed.
DAVID W. en
Short of moving it to Westport, there is no improvement required.
DIANA B. en
We know Scott and he was very helpful all the time and ready for our rental next time.
Stanley S. en
friendly courteous & efficient....a good rental experience
Josephine D. en
Hard to find at.night
Edwin B. en
Great help, knowledgeable staff, easy to fill out the paperwork. Having a reservation really helped the process.
Gary C. en
Area for drop off is wedged between an old gas station and an small grocery store. I had to wait 15 minutes for grocery store delivery trucks to move before I could drop the auto transport trailer.
TERRY W. en
The guy that hooked up my truck was great, he made sure every thing was working before I left the yard.
Brian B. en
The person checking me I think thought I didn't know what I was doing.
JULIE S. en
Everything went smoothly. Best U-Haul experience I've had!
DOUGLAS Q. en
Folks, that owner of the local store is as awesome as it gets...probably because it's a small town, but still, you couldn't get better service anywhere.
fred C. en
this location was several miles out of the way
sharon S. en
Scott is the best at the LOCAL STORE in Grayland I can't think of anything he did not or had not done for me to help me get moved to Colorado and care for my mother. he saved the day!!