Customer Reviews for The King & I Enterprise
(U-Haul Neighborhood Dealer)

318 reviews

15950 Broadway Ave   Maple Heights, OH 44137

(216) 295-9110

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
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  • 5/3/2024: Closed
  • 5/4/2024: Closed
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  • 5/6/2024: Closed
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  • 5/14/2024: Closed
  • 5/15/2024: Closed
  • 5/16/2024: Closed
  • 5/17/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 5/28/2024: Closed
  • 5/29/2024: Closed
  • 5/30/2024: Closed
  • 5/31/2024: Closed
  • 6/1/2024: Closed
  • 6/2/2024: Closed
  • 6/3/2024: Closed
  • 6/4/2024: Closed
  • 6/5/2024: Closed
  • 6/6/2024: Closed
  • 6/7/2024: Closed
  • 6/8/2024: Closed
  • 6/9/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed
  • 6/15/2024: Closed
  • 6/16/2024: Closed
  • 6/17/2024: Closed
  • 6/18/2024: Closed
  • 6/19/2024: Closed
  • 6/20/2024: Closed
  • 6/21/2024: Closed
  • 6/22/2024: Closed
  • 6/23/2024: Closed
  • 6/24/2024: Closed
  • 6/25/2024: Closed
  • 6/26/2024: Closed
  • 6/27/2024: Closed
  • 6/28/2024: Closed
  • 6/29/2024: Closed
  • 6/30/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(216) 295-9110

15950 Broadway Ave
Maple Heights, OH 44137

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/6/2024: Closed
  • 5/7/2024: Closed
  • 5/8/2024: Closed
  • 5/9/2024: Closed
  • 5/10/2024: Closed
  • 5/11/2024: Closed
  • 5/12/2024: Closed
  • 5/13/2024: Closed
  • 5/14/2024: Closed
  • 5/15/2024: Closed
  • 5/16/2024: Closed
  • 5/17/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 5/28/2024: Closed
  • 5/29/2024: Closed
  • 5/30/2024: Closed
  • 5/31/2024: Closed
  • 6/1/2024: Closed
  • 6/2/2024: Closed
  • 6/3/2024: Closed
  • 6/4/2024: Closed
  • 6/5/2024: Closed
  • 6/6/2024: Closed
  • 6/7/2024: Closed
  • 6/8/2024: Closed
  • 6/9/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed
  • 6/15/2024: Closed
  • 6/16/2024: Closed
  • 6/17/2024: Closed
  • 6/18/2024: Closed
  • 6/19/2024: Closed
  • 6/20/2024: Closed
  • 6/21/2024: Closed
  • 6/22/2024: Closed
  • 6/23/2024: Closed
  • 6/24/2024: Closed
  • 6/25/2024: Closed
  • 6/26/2024: Closed
  • 6/27/2024: Closed
  • 6/28/2024: Closed
  • 6/29/2024: Closed
  • 6/30/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

David S 
Rating:
1.0

Customer did not leave a comment.

AARON T 
Rating:
5.0

Customer did not leave a comment.

Jacqueline T 
Rating:
1.0

The owner was not there, I called to get help, he had really loud music, he did not have the Appliance Dolly , and had a car and truck blocking where we had to go out. Also, the truck was leaking some kind a fluid and we believe there was a transmission problem because the truck would not go over 20mph

Delores G 
Rating:
4.0

All is well

pamela f 
Rating:
5.0

King is awesome. He runs multiple locations and is very kind and professional. EXCELLENT customer service - above and beyond our expectations! Highly recommend King!

Laura V 
Rating:
3.0

Customer did not leave a comment.

Jamara H 
Rating:
4.0

I really like this app. I didn’t need to see anyone to pick up the rental and I didn’t even to talk to anyone when I dropped it off.

Eduart Q 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

LESLEY C 
Rating:
5.0

Customer did not leave a comment.

LaTisha L 
Rating:
3.0

Customer did not leave a comment.

Therman P 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Get him more room to park his truck's

BRENDA L 
Rating:
5.0

Nothing, dealer was nice and thorough

Emonate F 
Rating:
5.0

I was given great customer service.. and I will be using this location all the time. Thank you again! For all your help

JESSICA H 
Rating:
5.0

Customer did not leave a comment.

HEREFORD G 
Rating:
2.0

Had a mechanical issue and after 3+ hours of waiting for a tow truck had to leave and call Uber.

Michael G 
Rating:
1.0

Building was locked, had to call a cell phone for help. Person was rude. Truck had dirty napkins and old bottle of pop on the floor.

Ian J 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Owner went above and beyond to be helpful.

Robert E 
Rating:
5.0

Customer did not leave a comment.

KENNETH M 
Rating:
5.0

Customer did not leave a comment.

Sugar H 
Rating:
5.0

Great customer service and I will recommend this location to my family and friends

Crystal T 
Rating:
5.0

Customer did not leave a comment.

ANN B 
Rating:
5.0

Pickup was quick and easy. He was super nice and we would definitely rent from this location again!

Cherese W 
Rating:
5.0

Customer did not leave a comment.

Marcie C 
Rating:
4.0

Professional and courteous experience. We reserved a truck at a different location initially but the truck wasn’t available. We then called this location and they got a truck for us last minute! We really appreciated the service received

Jasmine F 
Rating:
5.0

I was treated very professionally.

MONTE M 
Rating:
5.0

Customer did not leave a comment.

Danielle E 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

DALINKA p 
Rating:
5.0

Customer did not leave a comment.

Marieme S 
Rating:
5.0

Customer did not leave a comment.

VALERIE B 
Rating:
5.0

I will recommend them to all my friends and who ever asked 😊.

tomika h 
Rating:
5.0

Customer did not leave a comment.

LeeKaya C 
Rating:
4.0

Customer did not leave a comment.

Lakita F 
Rating:
5.0

I am lock in no where else will I go

AMON J 
Rating:
5.0

Very professional.

Algella B 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Great customer service

john b 
Rating:
5.0

This location was awesome. Very kind and everything was ready and waiting for me. The owner was friendly and professional. Will definitely come back to this location and recommend this location to others.

Chandara D 
Rating:
4.0

Customer did not leave a comment.

TYRELL B 
Rating:
4.0

Customer did not leave a comment.

Warren W 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
4.0

Customer did not leave a comment.

Jacqulyn V 
Rating:
5.0

Customer did not leave a comment.

Melvin W 
Rating:
4.0

Customer did not leave a comment.

Ashauna R 
Rating:
4.0

Customer did not leave a comment.

Shanea F 
Rating:
5.0

Customer did not leave a comment.

Vanessa W 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

Brittany C 
Rating:
3.0

Clean, quick and friendly.

Sha'Quanna L 
Rating:
5.0

Customer did not leave a comment.

Erica P 
Rating:
1.0

He lied on the gas meter and he was rude about it. Instead of correcting the issue like I requested he told me to tell corporate

Samoine F 
Rating:
5.0

Excellent customer service and great attitude

LARISA W 
Rating:
5.0

Customer did not leave a comment.

Veronica h 
Rating:
5.0

Customer did not leave a comment.

Justin D 
Rating:
3.0

The owner was very accommodating. He called in the morning to confirm the rental and advised it was ready early and I could pick it up early if needed. Overall, it was a very good experience.

Antoinesse M 
Rating:
3.0

Customer did not leave a comment.

Carlos P 
Rating:
5.0

This location always give good customer service

ROCHELLE J 
Rating:
5.0

Customer did not leave a comment.

Jasmine B 
Rating:
5.0

Customer did not leave a comment.

SELWYN P 
Rating:
5.0

Excellent customer service

Antoine D 
Rating:
5.0

Customer did not leave a comment.

Juan O 
Rating:
5.0

Customer did not leave a comment.

Shirley D 
Rating:
5.0

Customer did not leave a comment.

daniel s 
Rating:
4.0

Customer did not leave a comment.

Arlene S 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
3.0

Customer did not leave a comment.

Tracey H 
Rating:
5.0

Great

Ray J 
Rating:
5.0

Good dude!

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
4.0

Customer did not leave a comment.

Bryan R 
Rating:
5.0

Everything was great!

ROBERT S 
Rating:
4.0

Customer did not leave a comment.

kendra h 
Rating:
5.0

Customer did not leave a comment.

Keith C 
Rating:
5.0

Mr King was great, I'll always be back there.

Dana H 
Rating:
5.0

Customer did not leave a comment.

janice j 
Rating:
5.0

KEEP UP THE GOOD WORK BROTHER

JaShon P 
Rating:
5.0

This will forever be my first place to go. Excellent service above and beyond. I was really impressed

Allison L 
Rating:
5.0

Customer did not leave a comment.

Jesse C 
Rating:
3.0

Customer did not leave a comment.

Joshua V 
Rating:
5.0

Customer did not leave a comment.

Trresa H 
Rating:
5.0

Great customer service clean and reliable vehicle

Antonio D 
Rating:
5.0

Awesome service

Adrian W 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

john s 
Rating:
3.0

Customer did not leave a comment.

zalethia r 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

Raymond M 
Rating:
5.0

Customer did not leave a comment.

DEIRDRE H 
Rating:
5.0

I was thoroughly satisfied with the service. The website experience could use some work though.

Richard S 
Rating:
5.0

I thought that I needed a big truck, but did not. The owner was great at trading it for a smaller truck for me. He was very professional. The truck was clean. The location was only six minutes away from me. I will use them again!

Erica P 
Rating:
5.0

Customer did not leave a comment.

WANNETTA W 
Rating:
5.0

Easy ..quick & professional! Clean ..has everything you need!

Alexis D 
Rating:
5.0

The guy was awesome he really gave me a great truck his customer service was excellent

David G 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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