Customer Reviews for The King & I Enterprise
(U-Haul Neighborhood Dealer)

318 reviews

15950 Broadway Ave   Maple Heights, OH 44137

(216) 295-9110

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
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  • 6/30/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(216) 295-9110

15950 Broadway Ave
Maple Heights, OH 44137

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
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  • 6/30/2024: Closed

Show All Hours

No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

David Sagoes 
Rating:
1.0

Customer did not leave a comment.

AARON TURNER 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Turner 
Rating:
1.0

The owner was not there, I called to get help, he had really loud music, he did not have the Appliance Dolly , and had a car and truck blocking where we had to go out. Also, the truck was leaking some kind a fluid and we believe there was a transmission problem because the truck would not go over 20mph

Delores Gray 
Rating:
4.0

All is well

pamela frazier 
Rating:
5.0

King is awesome. He runs multiple locations and is very kind and professional. EXCELLENT customer service - above and beyond our expectations! Highly recommend King!

Laura Vaughn Riley 
Rating:
3.0

Customer did not leave a comment.

Jamara Henderson 
Rating:
4.0

I really like this app. I didn’t need to see anyone to pick up the rental and I didn’t even to talk to anyone when I dropped it off.

Eduart Qalliaj 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Customer did not leave a comment.

LESLEY CHAPMAN 
Rating:
5.0

Customer did not leave a comment.

LaTisha Long 
Rating:
3.0

Customer did not leave a comment.

Therman Parker 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HATALA 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HATALA 
Rating:
5.0

Get him more room to park his truck's

BRENDA LOVELESS 
Rating:
5.0

Nothing, dealer was nice and thorough

Emonate Flowers 
Rating:
5.0

I was given great customer service.. and I will be using this location all the time. Thank you again! For all your help

JESSICA HILTON 
Rating:
5.0

Customer did not leave a comment.

HEREFORD GARY LAMARR 
Rating:
2.0

Had a mechanical issue and after 3+ hours of waiting for a tow truck had to leave and call Uber.

Michael Gheen 
Rating:
1.0

Building was locked, had to call a cell phone for help. Person was rude. Truck had dirty napkins and old bottle of pop on the floor.

Ian Jones 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HATALA 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Owner went above and beyond to be helpful.

Robert Ebersole 
Rating:
5.0

Customer did not leave a comment.

KENNETH MOORE 
Rating:
5.0

Customer did not leave a comment.

Sugar Hardy 
Rating:
5.0

Great customer service and I will recommend this location to my family and friends

Crystal Tompkins 
Rating:
5.0

Customer did not leave a comment.

ANN BLACKBURN 
Rating:
5.0

Pickup was quick and easy. He was super nice and we would definitely rent from this location again!

Cherese Wesley 
Rating:
5.0

Customer did not leave a comment.

Marcie Calhoun 
Rating:
4.0

Professional and courteous experience. We reserved a truck at a different location initially but the truck wasn’t available. We then called this location and they got a truck for us last minute! We really appreciated the service received

Jasmine Franklin 
Rating:
5.0

I was treated very professionally.

MONTE MARTIN 
Rating:
5.0

Customer did not leave a comment.

Danielle Edmonds 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HATALA 
Rating:
5.0

Customer did not leave a comment.

DALINKA payton 
Rating:
5.0

Customer did not leave a comment.

Marieme Sene 
Rating:
5.0

Customer did not leave a comment.

VALERIE BAKER 
Rating:
5.0

I will recommend them to all my friends and who ever asked 😊.

tomika hogue 
Rating:
5.0

Customer did not leave a comment.

LeeKaya Carter 
Rating:
4.0

Customer did not leave a comment.

Lakita Free 
Rating:
5.0

I am lock in no where else will I go

AMON JOHNSON 
Rating:
5.0

Very professional.

Algella Bishop 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Great customer service

john bass 
Rating:
5.0

This location was awesome. Very kind and everything was ready and waiting for me. The owner was friendly and professional. Will definitely come back to this location and recommend this location to others.

Chandara Dodson 
Rating:
4.0

Customer did not leave a comment.

TYRELL BONNER 
Rating:
4.0

Customer did not leave a comment.

Warren Wilson 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
4.0

Customer did not leave a comment.

Jacqulyn Vintson 
Rating:
5.0

Customer did not leave a comment.

Melvin Williams 
Rating:
4.0

Customer did not leave a comment.

Ashauna Richardson 
Rating:
4.0

Customer did not leave a comment.

Shanea Ford 
Rating:
5.0

Customer did not leave a comment.

Vanessa Webber 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Customer did not leave a comment.

Brittany Cloud 
Rating:
3.0

Clean, quick and friendly.

Sha'Quanna Love Russell 
Rating:
5.0

Customer did not leave a comment.

Erica Patrick-Vanzant 
Rating:
1.0

He lied on the gas meter and he was rude about it. Instead of correcting the issue like I requested he told me to tell corporate

Samoine Flanagan 
Rating:
5.0

Excellent customer service and great attitude

LARISA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Veronica harris 
Rating:
5.0

Customer did not leave a comment.

Justin Drew 
Rating:
3.0

The owner was very accommodating. He called in the morning to confirm the rental and advised it was ready early and I could pick it up early if needed. Overall, it was a very good experience.

Antoinesse Midgett 
Rating:
3.0

Customer did not leave a comment.

Carlos Perez 
Rating:
5.0

This location always give good customer service

ROCHELLE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Jasmine Banks 
Rating:
5.0

Customer did not leave a comment.

SELWYN POWELL 
Rating:
5.0

Excellent customer service

Antoine Duvall 
Rating:
5.0

Customer did not leave a comment.

Juan Ortiz 
Rating:
5.0

Customer did not leave a comment.

Shirley D Maniece 
Rating:
5.0

Customer did not leave a comment.

daniel spacagna 
Rating:
4.0

Customer did not leave a comment.

Arlene Smith 
Rating:
5.0

Customer did not leave a comment.

ROBERT RASHEED 
Rating:
3.0

Customer did not leave a comment.

Tracey Hubbard 
Rating:
5.0

Great

Ray Johnson 
Rating:
5.0

Good dude!

ROBERT RASHEED 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
4.0

Customer did not leave a comment.

Bryan Richardson 
Rating:
5.0

Everything was great!

ROBERT STERN 
Rating:
4.0

Customer did not leave a comment.

kendra hart 
Rating:
5.0

Customer did not leave a comment.

Keith Caldwell 
Rating:
5.0

Mr King was great, I'll always be back there.

Dana Hall 
Rating:
5.0

Customer did not leave a comment.

janice james 
Rating:
5.0

KEEP UP THE GOOD WORK BROTHER

JaShon Payne 
Rating:
5.0

This will forever be my first place to go. Excellent service above and beyond. I was really impressed

Allison Lathan 
Rating:
5.0

Customer did not leave a comment.

Jesse Cyr 
Rating:
3.0

Customer did not leave a comment.

Joshua Vana 
Rating:
5.0

Customer did not leave a comment.

Trresa Harvey 
Rating:
5.0

Great customer service clean and reliable vehicle

Antonio DeWeaver 
Rating:
5.0

Awesome service

Adrian Williams 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Customer did not leave a comment.

john sindelar 
Rating:
3.0

Customer did not leave a comment.

zalethia reed 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
Rating:
5.0

Customer did not leave a comment.

Raymond Moss 
Rating:
5.0

Customer did not leave a comment.

DEIRDRE HAIRE 
Rating:
5.0

I was thoroughly satisfied with the service. The website experience could use some work though.

Richard Sales 
Rating:
5.0

I thought that I needed a big truck, but did not. The owner was great at trading it for a smaller truck for me. He was very professional. The truck was clean. The location was only six minutes away from me. I will use them again!

Erica PatrickVanzant 
Rating:
5.0

Customer did not leave a comment.

WANNETTA WILLIAMS 
Rating:
5.0

Easy ..quick & professional! Clean ..has everything you need!

Alexis Dukes 
Rating:
5.0

The guy was awesome he really gave me a great truck his customer service was excellent

David Gordon 
Rating:
5.0

Customer did not leave a comment.

RICHARD BARRETT 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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