The store wasn't open during my scheduled pick up time... would have been nice to know? I called and no one answered. The whole thing was very confusing and frustrating. Then I get called and told I have a collections notice even though I paid during online check in before I even got the trailer.Kaitlyn W.
Customer Reviews for The Junk Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Don't make last minute changes to pick up location!!! Huge hassle, as it added another hour of driving for us. The new pick up location does not keep regular hours. Forgot keys, and had to go back to get them. Held us up an hour. We appreciated the $50 discount for our trouble. You, also, need to hire more staff to answer the phone, so people don't have 90 minute hold times.diane M.
Educating them on familiarity with use of uhaul system, equipment hookup. Ensure all items have been removed from previous user.James C.
El cliente no dejó un comentario.Levi H.
Great friendly service!Deanna Y.
Fast, friendly service. Even did a little shopping!Deanna Y.
El cliente no dejó un comentario.STAN H.
El cliente no dejó un comentario.Brittany T.
Very accomodating. Super nice.Nick R.