Comentarios del cliente para The Horse Shack

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Horse Shack

Grado total:

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Nora G. en

Grado:

It was a drop off for us, but a little hard to figure out where to leave the truck for sure. So we could only hope that it was ok, where we dropped the truck.

Tommie S. en

Grado:

I have rented trailers a few times from the Horse shack and it's always a pleasure to rent uhaul trailers thru them.

Arlene C. en

Grado:

Was very satisfied with your service.

Peggy R. en

Grado:

El cliente no dejó un comentario.

Diane C. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

El cliente no dejó un comentario.

Bryan S. en

Grado:

Get the billing issues figured out. My card was charged both days that I kept the truck, which is fine, but then the lady at the horse shack basically called me a liar when I told her that. I have screenshots to prove it.

Melody S. en

Grado:

El cliente no dejó un comentario.

Amber Rae H. en

Grado:

El cliente no dejó un comentario.

Rodger B. en

Grado:

the only problem was the overpriced fee.477.00 one way ill. to texas was a little much. 300.00 yes 477.00 no too high

Warren S. en

Grado:

El cliente no dejó un comentario.

Sue J. en

Grado:

El cliente no dejó un comentario.

Cindy M. en

Grado:

Friendly customer service!!

dennis D. en

Grado:

El cliente no dejó un comentario.

Donnie D. en

Grado:

El cliente no dejó un comentario.

Charles F. en

Grado:

I enjoy doing business with the Horse Shack. They are kind and courteous, best U-Haul providers in the Harrisburg area.

jim W. en

Grado:

El cliente no dejó un comentario.

Phillip F. en

Grado:

I saw that the owners were clean with great attitudes, ready to help in anyway possible. Thank you to the Harrisburg IL UHaul at Main and Raymond Street. You are the best!

Harold P. en

Grado:

El cliente no dejó un comentario.

Kendall J. en

Grado:

A beautiful young lady was very nice and helpful

TRAVIS G. en

Grado:

They are thieves stalkers they stole my shit and slandered my name to my tenants dirbags

Jason L. en

Grado:

El cliente no dejó un comentario.

kishan M. en

Grado:

When we arrived to drop off the truck we voiced complaints and they went out of their way to accomodate us, even checked the truck for problems and also stated the transmissiob was skipping and that we should dispute the purchase with uhual for giving us a faulty truck that costed us to much gas. Very helpfull and friendly. Thank you so much

susan M. en

Grado:

El cliente no dejó un comentario.

Kenneth Y. en

Grado:

El cliente no dejó un comentario.

Diane H. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

El cliente no dejó un comentario.

JULI T. en

Grado:

El cliente no dejó un comentario.

en

Grado:

very helpful will go back to this location if I need uhaul in future

chrystal J. en

Grado:

Nothing the workers there are very friendly and know some what of what they are doing

DWANNA S. en

Grado:

El cliente no dejó un comentario.

Christine W. en

Grado:

El cliente no dejó un comentario.

John Y. en

Grado:

El cliente no dejó un comentario.

mike M. en

Grado:

El cliente no dejó un comentario.

JONNITA L. en

Grado:

I don't like the dishonest practice. I didn't go over mileage and I put fuel back to where it was I photographed dash board. I will NOT ever rent a UHAUL AGAIN...... Second the amount originally taken from my card was not what I told would be charged.....

Chris K. en

Grado:

El cliente no dejó un comentario.

Jordan L. en

Grado:

El cliente no dejó un comentario.

Kay H. en

Grado:

El cliente no dejó un comentario.

AARON M. en

Grado:

El cliente no dejó un comentario.

Jerry E. en

Grado:

I am NOT the person these emails are intended for. Our names aren’t even that similar. It’s not appropriate for me to be getting his or her receipts and rental details

JULI T. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

El cliente no dejó un comentario.

Doug M. en

Grado:

El cliente no dejó un comentario.

Harold P. en

Grado:

El cliente no dejó un comentario.

Stan M. en

Grado:

El cliente no dejó un comentario.

Harold P. en

Grado:

El cliente no dejó un comentario.

Mona C. en

Grado:

have trucks available in our area

james L. en

Grado:

Equipment was well maintained but not completely clean

Brent H. en

Grado:

El cliente no dejó un comentario.

Karma A. en

Grado:

El cliente no dejó un comentario.

steve Y. en

Grado:

El cliente no dejó un comentario.

SUSAN W. en

Grado:

El cliente no dejó un comentario.

Mark F. en

Grado:

El cliente no dejó un comentario.

Mona C. en

Grado:

El cliente no dejó un comentario.

Mary H. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

JULI T. en

Grado:

El cliente no dejó un comentario.

CHARLES F. en

Grado:

the employee was very courteous and informative. She was very helpful.

doy G. en

Grado:

El cliente no dejó un comentario.

Dawn M. en

Grado:

This is for the U-Haul company, not the location! We were suppose to have a truck ready for us at the Eldorado, IL location by 2pm. I strongly asked questions on this as I had 3 men at $50 per hour coming from the mass movers from your site that I called after being assured the van would be there. Well, of course we showed up at 2pm & NO TRUCK available. They did try to get us another truck in Harrisburg at this location, however while my husband was trying to find another truck, me and the 3 moving men stood around waiting for it to show up for over 20 min. My parents are on a very fixed income & are in assisted living. This was very tramatic on them, thinking everything would fall through. I am expecting U-Haul to at the very least stick to the $50 guarantee for a no show, and I hope you could possibly see fit to add a little for the men that were just standing around. Like I said, with assisted living costs my parents just don't have the money to blow out for just standing around. This should be directed to Case Manager Mike Byrne with file #1305961. Respectfully from an angry customer. Dawn PS - We have never had ANY problem with getting anything from the Horse Shack. They just didn't have the size we needed this time.

kenneth C. en

Grado:

Trailer leaked during the rain. This defeated the purpose of getting a closed trailer.

chris M. en

Grado:

El cliente no dejó un comentario.

Greg K. en

Grado:

Nothing to improve here. Very helpful and polite.

Richard T. en

Grado:

Truck was damaged and duct tape was used to hold the windshield on the right side which is the seal to hold the windshield in. The truck had damage down the right side appears to have side swiped something. I would think at least the windshield seal would need replacing.

krystal H. en

Grado:

El cliente no dejó un comentario.

jessica B. en

Grado:

El cliente no dejó un comentario.

Riley J. en

Grado:

Truck was ready when it was suppose to be. Pleasant, easy and overall great experience as far as u-haul rentals are concerned. The return to Maryville was not as pleasant as The Horse Shack was. Would recommend this location!

Laticia P. en

Grado:

El cliente no dejó un comentario.

gladys S. en

Grado:

El cliente no dejó un comentario.

treba A. en

Grado:

El cliente no dejó un comentario.

Bonnie E. en

Grado:

El cliente no dejó un comentario.

CANDICE C. en

Grado:

El cliente no dejó un comentario.

Dorthy M. en

Grado:

El cliente no dejó un comentario.

RACHEL D. en

Grado:

El cliente no dejó un comentario.

Brenda N. en

Grado:

El cliente no dejó un comentario.

Ashley M. en

Grado:

I made a reservation about a month ahead of time, i lived 2 blocks from a uhaul location and I had to drive 45 mins to pick up a truck, I would suggest to give the people who reserved the closest location. I was very disappointed and will probably never make a reservation with uhaul again

Janet L. en

Grado:

Good experience!

frank P. en

Grado:

El cliente no dejó un comentario.

SARAH P. en

Grado:

El cliente no dejó un comentario.

SHERRY P. en

Grado:

El cliente no dejó un comentario.

zachary K. en

Grado:

El cliente no dejó un comentario.

JEFF S. en

Grado:

The office was in terrible condition. the service was ok.

JESSICA P. en

Grado:

Equipment was clean but not well maintained. The truck was older, a tire was low, and the battery died.

STUART M. en

Grado:

Same comment as above. The drop off and pickup places are just a little nasty.

PAT M. en

Grado:

El cliente no dejó un comentario.

LYNN G. en

Grado:

El cliente no dejó un comentario.

JACQUELINE H. en

Grado:

Very nice people.

Michael I. en

Grado:

El cliente no dejó un comentario.

SHARON G. en

Grado:

El cliente no dejó un comentario.

JACK M. en

Grado:

El cliente no dejó un comentario.

ROBERT O. en

Grado:

Great experience!!!

DENNIS D. en

Grado:

El cliente no dejó un comentario.

bert G. en

Grado:

good customer service. .truck was clean...experience was pain free from the get go...truck was ready has promised

ALFRED L. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

El cliente no dejó un comentario.

MELINDA C. en

Grado:

It was a dump n hard to find. Name painted on side of building, looked like a 5 yr old did it.

DENIS B. en

Grado:

Once we finally got a uhaul trailer, we had no problem. However, we were sent to a car dealer in Vienna Illinois and were told the trailer would be there by 9 a.m. When we got there we were told it wasnt supposed to be there until 11 a.m. They located the trailer and it was still six hours away. The man from the Horse Shack went out of his way to go pick up a trailer from another customer. We ended up driving 20 miles to the dealer, then 20 miles back to The Horse Shack and then another 15 miles back home with the trailer before we could ever load our items and get them moved. I suggest the delivery times be more specific and that the trailer is actually at the pick up location prior to telling another customer to be there to pick it up. We were very appreciative that the man did go out of his way when he didnt have to so that we could have a trailer.

MARGIE M. en

Grado:

El cliente no dejó un comentario.

RUSSELL S. en

Grado:

El cliente no dejó un comentario.