Comentarios del cliente para The Home Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Home Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Robert B. en

Grado:

Nothing...it was absolutly EXCELLENT. Most defiently recommending.

Greg K. en

Grado:

Top notch and

Melody D. en

Grado:

Treat them the same way you treated me.

beth D. en

Grado:

My experience with Mark at the uhaul in Altamont with very pleasant, and he was very personable and helpful. However, I only ended up working with Mark after an extremely frustrating experience working with John at the uhaul at 1205 N Keller Rd, Effingham, IL 62401. Our reason for needing uhaul was due to our Boy Scout trailer breaking down south of Effingham. We were stranded on a busy road, four hours from home, in need of immediate assistance, and trying to work through our options. John would not give me a quote on the cost until I provided him with name, address, what I was pulling with, email, etc., even after I explained my situation and requested that I just get the cost estimate so we could make a decision, he insisted he had to have it before he gave me the cost. Once he got to the cost he was wishy-washy on the actual total. We decided the uhaul was our best option, so I called him back to tell him we'd be there in 15 minutes. At that point he insisted on getting all the information on the vehicle we'd be pulling it with (which was parked a half mile down the road from me and I did not have). I asked that he get that information when he got there, but he refused saying he couldn't guarantee the trailer without it. At that point, I asked if there were other uhauls in Effingham and he said that there was and I was welcome to call them instead....which lead me to Mark in Altamont (a really great guy who was able to assist us easily). John should be trained in customer service, or removed from customer contact. Respectfully.

Dennis S. en

Grado:

Jerry was very helpful and friendly.

PAM T. en

Grado:

Mark was very friendly and helpful.

Nina T. en

Grado:

El cliente no dejó un comentario.

joe A. en

Grado:

El cliente no dejó un comentario.

Connie G. en

Grado:

El cliente no dejó un comentario.

BOB R. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

amy S. en

Grado:

I am very pleased with our experience renting the U-Haul from The Home Center in Altamont.

Thomas G. en

Grado:

El cliente no dejó un comentario.

PEGGY P. en

Grado:

Excellent service! I highly recommend this location!

dave O. en

Grado:

El cliente no dejó un comentario.

STEVE W. en

Grado:

El cliente no dejó un comentario.

Vickie K. en

Grado:

El cliente no dejó un comentario.

Skip U. en

Grado:

El cliente no dejó un comentario.

steve S. en

Grado:

Cruise control on the truck

Stephanie L. en

Grado:

Was disappointed was given a quarter of tank of gas well we filled it up and it was still on full so it had 3 times the gas in it then it did when we got it . We got told they couldnt credit us for the gas or take off any of the miles so my 61 dollar uhaul trip turned into 111 trip and I know the next person that uses it will get told to bring it back on full so they just made extra money . I will probably never use a uhaul again because of this . I feel like is was unkind .

Brad N. en

Grado:

El cliente no dejó un comentario.

Aric T. en

Grado:

The staff were friendly and very helpful.

Kenny S. en

Grado:

El cliente no dejó un comentario.

pat C. en

Grado:

El cliente no dejó un comentario.

APRIL S. en

Grado:

What a mess- jerry and mark were very nice and helpful but whole reservation was messed up!!!! Would NOT recommend!!!!

Vicky F. en

Grado:

Very helpful

BILL M. en

Grado:

Super friendly group of people in the little town of Marshall, IL. The owner/manager came out and hooked up the Ramp Trailer for us. Thank you again for the great service.

Edmond R. en

Grado:

El cliente no dejó un comentario.

mike V. en

Grado:

El cliente no dejó un comentario.

darrerell C. en

Grado:

El cliente no dejó un comentario.

John T. en

Grado:

The pickup location was great. I reserved the truck 2 weeks in advance then a couple days before a rep called and said the closest truck was almost an hour away and it was my fault which it was not. The next rep explained to me that I should have called corporate and the work from home people didn't know what they were doing. Now I have an extra charge on my bill because someone else made a mistake and I have to waste up to 3 days to get it back? My experience was very frustrating.

Marla B. en

Grado:

I was originally to pick up a 15 foot truck at Paradise Inn in Effingham Illinois. I called the hotel in advance to let the man know that I would be there to pick the truck up right after i get off work, at 2:00pm on Monday July 2323rd 2018. He told me that he would be there. After getting there, no one was around, I called the hotels number twice, left a message. I called a Springfield Illinois UHAUL number. I spoke to a very nice lady, I believe her name was Patty or Penny I know her first name started with a P. Kind of a gruff voice. SUPER nice. She hooked me up with a Uhaul truck in Altamont Illinois. Charged us a price we couldn't refused, plus an added 50.00 for our inconvenience. Thank you so much for helping me out. The lady from Uhaul that was in Springfield Il, and the man from the Do-It home center in Altamont Il were the nices people. They made our stressful day a lot better. A big Thank you to them. Marla Bourland

Stanley S. en

Grado:

Very friendly and professional people.

Ron P. en

Grado:

nothing.. perfect service, nice friendly people

yale R. en

Grado:

El cliente no dejó un comentario.

donald H. en

Grado:

El cliente no dejó un comentario.

KEVIN D. en

Grado:

El cliente no dejó un comentario.

Janine C. en

Grado:

El cliente no dejó un comentario.

Sean L. en

Grado:

El cliente no dejó un comentario.

KEVIN D. en

Grado:

Very nice people and very helpful

Dean B. en

Grado:

El cliente no dejó un comentario.

Janine C. en

Grado:

Nothing excellent service.

RODNEY H. en

Grado:

Everything worked out very well at this location, nothing needs to change.

Doug S. en

Grado:

El cliente no dejó un comentario.

cathy T. en

Grado:

Very good service.

hillary S. en

Grado:

El cliente no dejó un comentario.

Tim M. en

Grado:

El cliente no dejó un comentario.

EDWARD R. en

Grado:

Great salesman

Rich K. en

Grado:

They were awesome to work with. Would recommend them to anyone who need help

Dan L. en

Grado:

Nothing All went very well Would recommend it to anyone

Bethany A. en

Grado:

El cliente no dejó un comentario.

barbara M. en

Grado:

Pick up location person went above & beyond to get us on the road, he was very friendly, the store was very friendly when we called for info..

ROBERT C. en

Grado:

El cliente no dejó un comentario.

deborah T. en

Grado:

Staff at Altamont location were excellent. Everyone was friendly, helpful, and professional. Highly recommend renting U-haul equipment from this location.

JEFF M. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Jake T. en

Grado:

Great service!

David S. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

Very helpful people, efficient, polite.

kathy U. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

The people there were most helpful! I was using my hitch for the first time, and they were able to make sure that I was hooked up and ready to go. Very efficient and very friendly. I will be using them again!

Ambre C. en

Grado:

I am extremely dissatisfied with my whole experience.

Brad R. en

Grado:

El cliente no dejó un comentario.

Monica H. en

Grado:

El cliente no dejó un comentario.

Ryan M. en

Grado:

El cliente no dejó un comentario.

Kathy R. en

Grado:

Sales rep very professional and friendly

Jerry F. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

keith G. en

Grado:

El cliente no dejó un comentario.

Cynthia K P. en

Grado:

Outstanding customer service.

Daryl C. en

Grado:

El cliente no dejó un comentario.

himanshu A. en

Grado:

Did not come hook up the trailer or didn't come check lights or anything.

sarah M. en

Grado:

I looked into several uhaul locations before choosing this one. The process of reserving our uhaul and giving them our contact info took no time at all. We were in and out within 30 minutes. After getting home we realized we chose too big of a truck. I called them and they fixed it for us immediately. They are very professional and I definitely recommend them if you are in need of a uhaul!

keri R. en

Grado:

El cliente no dejó un comentario.

Don R. en

Grado:

Tried to rent from another U haul center in Effingham. That place was a joke. They could not tell me if I was going to have a trailer when I made reservation 2 weeks in advance. Called Altamont center and the people went above and beyond to find me a trailer. Everything went very well tenting from them. More than satisfied.

Charlette B. en

Grado:

El cliente no dejó un comentario.

Graham D. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

Very friendly people at the Altamont location.

STEPHANIE L. en

Grado:

El cliente no dejó un comentario.

Savannah L. en

Grado:

El cliente no dejó un comentario.

Shelly H. en

Grado:

El cliente no dejó un comentario.

Mahmoud E. en

Grado:

The employees there were extremely pleasant and very kind. There was a part of the wire used to hook up the lights that was a little rusty and prevented the lights from working. I would recommend scraping it off prior to the customers arrival.

Mary F. en

Grado:

El cliente no dejó un comentario.

CAROLYN B. en

Grado:

The equipment was clean, they had just got the truck from AZ and it had damages that was not their fault. I really like the people in Altamont. They were very helpful. The truck had two spots that were damaged and leaked, it looked as if someone had tried to fixit but did not do a good job. But like I said the truck came from AZ.

Emily T. en

Grado:

The staff members I dealt with here were incredible. So helpful and courteous. They made my first uhaul rental easy and a great experience.

Belinda R. en

Grado:

El cliente no dejó un comentario.

Ralph C. en

Grado:

El cliente no dejó un comentario.

kelly T. en

Grado:

El cliente no dejó un comentario.

en

Grado:

the man was very nice, and he tried very hard to please us.