Customer Reviews for The Great Classic
(U-Haul Neighborhood Dealer)

723 comentarios

1021 Athens St   Gainesville, GA 30501

(770) 297-6803

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 4 p. m.
Horario especial
  • 8/12/2022 - 8/14/2022: 7:00 a. m. - 1:30 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 297-6803

1021 Athens St
Gainesville, GA 30501

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 4 p. m.
Horario especial
  • 8/12/2022 - 8/14/2022: 7:00 a. m. - 1:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

Catherine G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
5.0

All good

MICHAEL F. 
Clasificación:
4.0

The landing gear on the trailer would not come down when dropping the trailer off.

Brandyn L. 
Clasificación:
1.0

we filled the truck up with gas summited the pictures and still are being charged for a refill gas charge they are ripping people off at this location for extra profit

melinda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peymaun G. 
Clasificación:
4.0

El cliente no dejó un comentario.

neil A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Hannah C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Snow F. 
Clasificación:
2.0

They person that I got my uhaul from in Gainesville Georgia was drunk and I didn't appreciate that at all

Michelle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

vicky F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
2.0

Too many issues. When I arrived to pick up the vehicle, none of the add-ins were in the truck. They were also closed for the day, so I had to drive an extra 55 min round trip to pick them up at another location due to the time

David B. 
Clasificación:
5.0

The Great Classic always has your Uhaul rtental. He is open many hours 7 days a week in a convenient location. Highly recommend.

Glen L. 
Clasificación:
2.0

The truck was quite new with only 3-4K miles on it. However, it was filthy with mud on the floorboard and thick dog hair throughout the cab. We took quite awhile to clean out the cab and found a key fob (from prior renter?) in the drink holder in the dashboard - it was not visible at the time of rental because it was buried under a thick coating of dog hair. In the operator's defense, he appeared to be nearly blind and used a magnifier up close to read his computer screen. Thus, he was unable to help me signout the truck, confirm the condition of the truck (which I did not understand how to do), allow me to dispute the amount of gas allegedly left in the tank, or upload my drivers license (which I struggled with). He had an assistant sharing his small desk, but she seemed "out-of-it" and barely raised her head from sleeping position on the desk, so I knew it would do no good to complain about the condition of the truck.

Scott S. 
Clasificación:
1.0

Truck cab and rear storage area were filthy......the owner is not a pleasant man...of the many Uhaul rentals I have this was the worst....

Pete M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Julie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
1.0

The location and the truck both were very dirty and there was no room to park my vehicle for the 6 hrs I needed the truck.

James M. 
Clasificación:
5.0

The lot is a little small to maneuver.

Timothy R. 
Clasificación:
5.0

John was great he has Limited Eyesight but his experience far outweighs that great experience

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Howard M. 
Clasificación:
5.0

Thats a hard working man ,appretiate the hook up.

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stan P. 
Clasificación:
5.0

Easy as can be. Truck was great

Keith H. 
Clasificación:
4.0

Shop was somewhat messy

bob C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
1.0

El cliente no dejó un comentario.

HAMISH P. 
Clasificación:
1.0

Just a gross office/location. Not friendly place

ANDREW E. 
Clasificación:
3.0

El cliente no dejó un comentario.

JILL D. 
Clasificación:
5.0

The only Problem that I had was the TIRE LIGHT WAS ON & there wasn't a tire low on air at all !! I told the manager he told me OK !!

WILLIAM H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ZACHARY N. 
Clasificación:
3.0

Previewed the comments/reviews prior to arriving, and honestly think they are fair and accurate. Still I'm glad to have acquired the equipment, and that he was open and accommodating considering it was the weekend.

MATTHEW B. 
Clasificación:
5.0

The owner was pleasant and great to work with.

NATHANIELLESLIE W. 
Clasificación:
5.0

John was awesome and very helpful

JOHN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

COLBY K. 
Clasificación:
3.0

U-Haul Should send more signage for advertisement

SHAWNA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

dave D. 
Clasificación:
3.0

The truck that was rented to us was one of the nastiest trucks I've ever been in. The cup holders were full of slim and I was afraid to touch anything. The floor was full of trash as well as used tissues everywhere, it was not a pleasant. I was literature grossed out and afraid to put my phone or glasses or any personal item that might stick to the slim. I would recommend a good clean up on this vehicle for future customers and I actually spent sone time and cleaned out the inside of the truck at least all the trash on the floor. Best Kevin Pinson

KEVIN P. 
Clasificación:
5.0

Nothing to say about This Location at this point, I Love This Location They Always have what I need AND at a last minute,when everyone is all out of TRUCKS for the Weekend.. Check Them out next time you need a Truck 🚚 for Your Moving Needs !! Thanks Again 😊

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

samuel M. 
Clasificación:
5.0

Always use this location they're great to work with

SANDRA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY H. 
Clasificación:
3.0

Truck was stuck in Tow/Haul and would not shut off. Brakes were a little spongy. Man who rented me the truck was professional.

TIMOTHY K. 
Clasificación:
1.0

The guy was legally blind, he was very rude, and our trailer didn't have break lights or turning lights and he had very poor hygiene and the place smelled liked cat spray and dirty

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARSHA S. 
Clasificación:
5.0

Friendly and professional service

Patrick D. 
Clasificación:
5.0

They were super helpful! This was my first time renting a truck by myself and he made it so easy.

KATHERINE C. 
Clasificación:
1.0

I was charged for something I clearly did not ask for and did not use. I was then told the bill could not be updated. If Uhaul bills cannot be updated then the system needs to be changed. If they can (which I assume is correct since I've used Uhaul every time I've moved), he was a liar. The man was argumentative and extremely rude. Will NOT be using this location again. Uhaul is great company and I have always used them due to competitive pricing and great equipment. This location is not a good representation of your company.

MATTHEW H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANGELA M. 
Clasificación:
5.0

The actual company UHAUL telephone is not usable-it puts customers on hold for over an hour and never answers. The dealers cannot communicate by phone either. -. Last rental I was unable to driop trailer in a diffrent city andneeded to keep trailer extra few days and drive it an extra 550 miles to return it empty. Dealer in Georgia couldnt accept the return to change the destination.

JACK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAYE T. 
Clasificación:
1.0

This was some of the worst service I have ever received. The agent was not wearing a mask, and was very reluctant to hook up my car to the car tow trolly even though I was told by a U-Haul representative over the phone this would be done. Not only was the agent rude, he made inappropriate comments about people who wear masks, and anti-Democrat comments about my moving to California and how the Governor needs to be removed. Very inappropriate and offensive. I will be calling U-Haul personally to file a complaint.

Bryon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juliana M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY NEIL A. 
Clasificación:
1.0

The guy running this place was very rude I put for 8 hours he put 2 and stated I had to have U-Haul turned back in in 2 hours which caused issues for me to move and caused me to have to rent the U-Haul again the next day elsewhere. When I first walked up he stated “I am with someone you go out there and wait” (pointing outside) when he talked to me he talked down to me as though I was a child.

KELLY S. 
Clasificación:
3.0

Put a jack on the enclosed trailer

STEVE E. 
Clasificación:
5.0

Nothing at this time .. Everything went as smooth as a piece of CAKE .. I Love U-haul they Are always There when I Need Them !!😊

WILLIAM H. 
Clasificación:
3.0

Window had been open. Inside a little damp. A/C not blowing. Trailer had minor trash from previous renter.

John M. 
Clasificación:
2.0

The person closed before closing time on Sunday and i couldn't switch my truck out for a Bigger truck.

JOANN S. 
Clasificación:
4.0

Truck was clean and ready for me. What else do I need.. Thank you John...

SCOTT W. 
Clasificación:
5.0

Need more vehicles. Location was easy to find. I was in and out for pick up and return faster than I have been in larger locations. Great staff. Would definitely rent from this location again.

LUIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
1.0

Vehicle was filthy! Never experienced such a dirty vehicle. I'm taking the cab. 3 of us cleaned for close to 1 hour. Actual nicotine dripping down all the back of the cab and roof. Seats, steering wheel headliner, visor and floor disgusting. Chewing tobacco spit in cup holders and floor. Leaves, and and dirt that I needed to blow out of can. Box of truck smelled moldy and musty. Needed to fabreeze. On the good side, once cleaned, it drove well.

RONALD N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Naquelle S. 
Clasificación:
2.0

The attendant hooked my lights to my trailer up wrong. I drove over 200 miles with no brake or signal lights. He stressed me to get an adapter to plug in the lights and I didn't even need it.

Liza L. 
Clasificación:
4.0

Dropped off after u-haul hours at 24-hour gas station. Easy to drop off keys and get going.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHIRLEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
2.0

This guy was an asshole to me when I was trying to verify things. I don't know what his problem was, but he was very rude. I would not recommend renting from him again.

Donta F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALONDRA G. 
Clasificación:
4.0

Truck very dirty inside the cab. I had to clean windows and wipe everything down with Clorox wipes.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
5.0

The gentleman that helped me gave me good vibes from the beginning very friendly and patient overall my experience was great he even saved me money because the other place's I went to were charging me 100 more then him great professional guy

JORGE I. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANNER H. 
Clasificación:
4.0

Nothing hauls like a u-haul trailer Thanks

Lynn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK B. 
Clasificación:
3.0

Small cluttered location. Was closed at time of drop off, so didn't expect anyone to be there, which there wasn't.

Tim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
1.0

Very dirty business & rude owner. Do not recommend

CHASSITY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
2.0

There was no reality between reserving online and the rental of the truck from this location. They did not have packing blankets, but no one told us that before we picked up the truck and it was too late for us to make other accommodations. There was a cloth mask on the dashboard of the truck. While we had no difficulty with the truck, the check engine light was on the entire trip. Finally, the individual running the location had to be there because the idea on online anything there is laughable.

MELISSA B. 
Clasificación:
5.0

I ONLY rent from this location! Have for 10 years. Awesome people who run this location! Truck and equipment were very clean and well taken care of!

MATTHEW T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
2.0

This facility was like a little shack basically and it was just not a very good feel the equipment was fine and everything but just not a good feel have a good day

Gary C. 
Clasificación:
4.0

U-shaped drive for easy pull out. Very helpful and kind owner.

TIFFANNY J. 
Clasificación:
4.0

The gentleman helping me was very nice. I did feel sorry for him because he has eyesight issues, which slows down the check out process. I also think Uhaul Software could use some improvement. It has too much redundancy, which slows down the process.

Melissa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

James R. 
No se han enviado comentarios para esta ubicación.

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