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Casey Rice
Customer Reviews for The Gettin Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went well, Joel at The Getting Place was a big help !!!
bill kicklighterNot a thing
Martin WilsonCustomer service was great. Will recommend anyone if you’re looking for U-Haul in Glennville, GA. Stop at The Gettin Place. I’ll like to thank the owner for making my moving experience great.
Gabriel RentasThe area is tight but very customer friendly.
LeRoy TunnageNothing to improve on, wonderful service and uhaul in great condition!
Chancellor RandallJoe is Great to deal with.If you rent a U-Haul in glennville area, this is the place to go. Thanks Joe for making the rental go so easy., just a few minutes and your in the truck
Chris DowlingPick up and drop off was a breeze and establishment was friendly and pointed out a few helpful little tips.
Deborah HiltinNothing
Martin WilsonThe owner called me the same day I rented the vehicle and was very helpful in explaining the drop off process. Once I arrived to turn in the process took maybe 5 min at most.
REGINA WASHINGTONGreat experience!
Hana OglesbyHendrixMake sure your workers are friendly.
Vanessa WashingtonAwesome place clean equipment very friendly
Jeff StraightAt first appearances the truck looked great. When I pulled out the seat belt latch on the passenger side I found a melted chocolate bar behind the seat. Empty water bottles were left in the storage area under the passenger seat. The power steering was acting up after picking up
Harry DeLauterThe trailer had pieces of broken mirror inside when I got it home and opened it.
Mark RhoadsThe app did not work for me. The man at the facility was extremely helpful.
Laura GregoryDealer was a great guy. Definitely recommend.
Harris FutchI am owed $10 plus tax from UHaul. The pads were not present nor received. Please refund immediately!
Michele ScottVery unprofessional, not up front with actual charges, drop off point caused fraudulent charges.
christy carolIt was Great!
Angelica HansenGreat
Cordova SanConvenient Location. Friendly personnel. : ) Return was early on Saturday 05/09/2021. Was hoping for a discount for an early return. Please accommodate if this is possible. Sincerely, Charles Thomas
Charles ThomasNice Place
Randal YoungAwesome
Joel RiveraThank you.
William GirardeauNothing. Everything was great .!!! The customer service, equipment, and location. I will definitely recommend this place !!!!!!!
Sonia LucasThis was the best experience I’ve ever had with rentals. The owner of the store I rented from was very professional and made everything easy. I will be using U-haul again only because of the owner. Thank you.
Larry BellQuick hookup with online check in. I was only there 10 minutes!
Mark FlowersTrailer was not clean. It had a black residue on the floor.
JOY MARSHThe person at this place said he wasn't aware of how the uhaul app worked. He informed us he was not actually open for business; even though he had the sign "open" displayed on his business and he was putting merchandise on the outside of his building.
Stanford CagleyUhaul needs to fix open hours for locations as they do not match.
Justin OliverCar did not fit on dolly. Local rep was nice and said he was sorry did not work out but still I wasted my money on something that did not work.
Carlos ReevesHe needs a larger lot.
leann kingWhere originally I reserved my dolly the day i was going to pick it up they gave it to someone else and send me to another location in Allenhurst after that they didn’t attended me and send me to another location at Allenhurst and it happened the same and send me to Glennville after arriving in Glennville it took a bit but finally picked up a available dolly. This whole process took like 4 hours and my schedule was ruined, will appreciate if i get a refund back because this is not a way to run a business if I reserved something why give it to someone.
David RivasBest uhaul experience love this place
joel riveraI just dropped a trailer off
Troy GrooverWhat you could do is actually listen to your customer. Instead of looking at the physical contract we had in our hands which showed we were given 5 extra days on our contract you said it'll work itself out and drained all the money we had in our bank account for late charges we didn't actually acquire. Due to it being the beginning of the weekend our bank wasn't open to fix any errors on your part. So here we are in a new place far from friends or family and our bank is overdrawn due to you and no way to get it fixed until they open again. So, thank you. We are lucky to have everything we need for our 4 young children, and not completely up shit creek due to your lack of customer service.
Rob Bidlendid not drop off at this location, Drop off was in Litchfield park, Az
BRUCE WOLFFriendly employee, easy drop off, quick and efficient. Lots of overgrown grass but the ease of drop off was most important! Would certainly use this location again!
Gerald RagsdaleVery helpful, easy to work with, highly recommended.
ROBERT CURTISThe guys who helped me went above and beyond the call of duty in serving me. Could not have been more helpful.
MIKE HOWARDMake sure the people that are renting your trucks are actually open when they are supposed to be.
Daniel Levittwhen a customer makes a reservation at a specific place have the equipment at that place, do not change locations, then at the new location not change locations on the day the customer is supposed to pick up the equipment to a location 30 minutes away from where the customer reserved the equipment and where he needed the equipment.
Gerard HoffmanNot a thing
Roberta MudgettI was told that the trailer would be available for pickup at 9:30 am and no one was there until 11:00 am; so, I had to wait.
bob jonesI always receive excellent service at this location .
alexis clarkeNote that you don't take the prepaid cards on the site
ReTonya CribbNothing I can think of.
Richard SandersJoe was fantastic and assisted me in a quick and professional manner. Very responsive at my questions and concerns. Hooked up the rental trailer and ensured proper safe connections. Great location
richard youngJoel was excellent while showing us the truck and answering our questions. I will definitely recommend this location.
PRISCILLA ROGERSEasy access and friendly staff!!!!
Robert CurtisGreat place I leased equip here before and will again.
Roy NuttI had to come here a few hours before they closed an hour away because U haul never gave me a confirmation or a pick up date. I also had to get a smaller truck since they were out.
Jayson GrayThe service was great, very helpful!
luis cruz