Customer Reviews for The Garden Spot And More
(U-Haul Neighborhood Dealer)

22 reviews

34893 State Hwy 10   Sweet Water, AL 36782

(334) 994-5983

Office Hours

  • Mon-Tue: 7 am–4 pm
  • Wed: 7 am–12 pm
  • Thur-Sat: 7 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 994-5983

34893 State Hwy 10
Sweet Water, AL 36782

Services at this Location:

Office Hours

  • Mon-Tue: 7 am–4 pm
  • Wed: 7 am–12 pm
  • Thur-Sat: 7 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

No one at office upon arrival with no instructions on how to contact to complete rental process. Have a valid phone number for contact.

Christopher C 
Rating:
5.0

I have to say a big thank you to Mr. Gary and Miss Dion you are made everything much easier with the moving of my mother belongings and I recommend to all Main Street Uhaul in Columbus Ohio is the best nice understanding people made my transition much easier. Thank you very much.

Michael M 
Rating:
5.0

Justin is a great man. Helped me when I couldn't connect via app to get keys.

Joe Y 
Rating:
5.0

Customer did not leave a comment.

Bonnie G 
Rating:
3.0

Didn’t deal with anyone here.

Trevor S 
Rating:
1.0

the service was terrible, i stay in Mississippi and the made me drive all the way to Alabama to even pick up equipment. Got the run around when trying to get the key out the lockbox took 2 hours for me to actually get the key after talking to 5 different customer service reps. Then when i returned the equipment I made sure that the gas was on what it was on when i got it, now they are trying to charge me 45 for gas. Service is unacceptable

shatia h 
Rating:
1.0

I was given the option for in-person pick up and requested that option. Upon arrival, no one was on site and the location was clearly not consistent with what was represented online. The truck had some issues which couldn't be addressed since no one was present. I reserved 4 dozen furniture pads online and none were with the truck. Again, this couldn't be rectified. But for the fine efforts of telephone support, I would have walked away from this and prayed for another option.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Jacqueline W 
Rating:
5.0

Customer did not leave a comment.

Jim P 
Rating:
5.0

Customer did not leave a comment.

Donny G 
Rating:
5.0

Customer did not leave a comment.

Matthew L 
Rating:
3.0

no one was there, this was the 3rd drop location we were directed to and now trying to charge me 26.00 for gas

Roxanne L 
Rating:
5.0

Absolutely nothing. Mr. Dozier is a great business man and I loved my interactions with him.

Darrell M 
Rating:
5.0

Customer did not leave a comment.

Elizabeth f 
Rating:
5.0

Great convenient spot for folks that live in the county!

Edward S 
Rating:
5.0

Customer did not leave a comment.

Eleda D 
Rating:
5.0

Customer did not leave a comment.

Scott T 
Rating:
2.0

The keys were in the wrong lock box

glen S 
Rating:
3.0

Customer did not leave a comment.

jason h 
Rating:
1.0

I think when returning items it should be a person there. When I returned my rental no one was there. Then after fueling the truck to the same place I received it I received a charged to my card saying they had to purchase gas. This place is a complete rip off and should be closed down. Cell number to place doesn’t even work.

kaylyn n 
Rating:
4.0

Work on UHAUL customer relations when we call...the 2nd person I personally talked to was over the top rude. I work with the public and if I were to talk to one of my patrons the way she started off with me, I would be reprimanded. The Garden Spot needs to have a working phone number.

Donn T 
Rating:
3.0

Ask for better communication from the owner. Office was not opened when it stated that it was scheduled to be open. Had to speak with customer service for 30 minutes to get the information needed to access keys. Phone number for the location did not work.

Andrea W 
No reviews have been submitted for this location.

Additional Services at this Location

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