Looks like I was charged the $14 for protection that I declinedSHEILA L.
Customer Reviews for The Garage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Darren T.
This location in Wichita was excellent, the gentleman there was friendly and helpful.THOMAS P.
El cliente no dejó un comentario.MARTIN S.
The lady when we met her for drop off was so nice and helpfulMERCEDES A.
Wow!! They were on top of things in and out in 15 min.JOhn P.
El cliente no dejó un comentario.Jerry B.
So easy. So seamless online checking in.Monica L.
El cliente no dejó un comentario.CARL G.
A written receipt that you have turned in the truck would give a customer confidence that the truck actually was turned in. Paperwork in your hand is more convincing email that may not come your way. I do not appreciate no written hardcopy proof of the return of the truck.Robert B.
Friendly people, quick paperwork and had me hooked up in 5 minutes, and even quicker when I returned. GREAT!MICHAEL K.
Great customer service!wendy R.
We were charged $25 for cleaning even though we swept the truck!!! Will not use u-haul again!BRIAN S.
I got charged for a dolly that I did not received. I would like a reimbursement pleaseKarla Z.
El cliente no dejó un comentario.ESA M.
Staff were great. I ordered a 10ft truck on the app that morning and at the last minute needed a 15ft. They changed my reservation at the store and got me on my way. No issues at allERIC O.
There was a sound in a will I think in the back there was making sounds. And the people that we rented it from they're awesomeELIZABETH G.
El cliente no dejó un comentario.CLAYTON S.
Staff was excellentZebadiah Z.
El cliente no dejó un comentario.MARC D.
Lisa at The Garage LLC was amazing. If it wasn't for her I wouldn't of been able to get the rental.ASHLEY E.
Great little rent. I'd rent from here again, great spot great peopleJESSY S.
El cliente no dejó un comentario.CHRIS S.
El cliente no dejó un comentario.Loren D.
El cliente no dejó un comentario.Debra F.
El cliente no dejó un comentario.Greg C.
El cliente no dejó un comentario.ALEXANDER G.
They did not have the furniture dolly I asked for and got charged for.Kailey W.
El cliente no dejó un comentario.Christopher S.
Will never use your company again.Robert G.
El cliente no dejó un comentario.Jayneen M.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.BRITTANY K.
El cliente no dejó un comentario.COLE C.
Nothing... The Folks at the Garage where awesome from start to finish... Will always use them..Justin W.
El cliente no dejó un comentario.John L.
Good atmosphere and great customer service.RICARDO R.
I really had no problem with the location as much as dealing with on line registration. That part was somewhat frustrating.Thomas A.
Nobody warned me about the $1.09 per mile charges. Representative on the phone made no mention. Representative in person made no mention. Representative in person had me sign for a charge of approx $100.00. Final was $215.00. Truck cab stank inside.Douglas V.
El cliente no dejó un comentario.Carole R.
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.Stacy B.
El cliente no dejó un comentario.JAMES PHILIP A.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.SHARON C.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.THOMAS O.
Very disappointed due to the Equipment was defective how to fix it to be able to use it. Cost me more time and money then it was worth !JERRY F.
Good experience all around.Janice W.
El cliente no dejó un comentario.Alexis D.
A little too much emphasis on how to park returned trailer, ie. distance from adjacent trailer, straightness and distance from curb .....otherwise there would be added charges. Did not contribute to a positive rental experience. This occurred during pick up....return was with another individual and was fine. Likely try another location next time. Equipment was great and in good condition.GORDON N.
El cliente no dejó un comentario.Twila N.
The local contact was fine. The truck must get about 5 mpg as we put in 11 gallons & drove about 70 miles. The moving crew contacted through Uhaul was a disaster. They were untrained in packing a truck to protect furniture. They also left early leaving senior citizens with a loaded truck with no options to extend time.Sally B.
El cliente no dejó un comentario.Waldo S.
El cliente no dejó un comentario.Zachery W.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.Stephen O.
The Last time I rented from the South side of wichita I paid 80 cents a mile so when I rented from the west side I did not know till after the fact that it was 1.09 a mile. No consistency. My fault for not looking but felt like it was slipped in .Michael C.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Zachery W.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.David G.
Instructions on where to find the key were very vague. Return instructions weren't clear. We locked the door and dropped the key in the box before we realized we needed to take picturesLinda B.
No improvement!! Great service ! Will be back in the future!! Thanks againEsiquio F.
El cliente no dejó un comentario.Corbin T.
Wonderful service, fast and friendly.Richard B.
The equipment could use a little lubrication on the ratchet strap mechanism. Other than that, the equipment was great. The biggest problem was with the "Return of equipment" online. There is signage available which says go to Uhaul.com and do the return. The app has glitches, once you can find the proper place to "click" and get the process started. The take a picture showing the item is back is also a joke. I was lucky, I parked the equipment near a business sign, but others may have a fun time being able to do so. Having to turn on and off all kinds of settings to go along with Uhaul's nonsense, is just that, nonsense. Use time stamps on video at store to ensure item was returned. Again, loved checking out and use of equipment, but the time spent on the phone to check in was the poops!!Roy B.
driver was unable to complete journey in days time and had to spend the night in Dodge City, Ks. 2 hours into trip, back tire on truck blew out and lug nuts sprayed down the highway. Any compensation for over night expense would be appreciated. J. Piercekevin and jeanni P.
When my husband brought the uhaul back the kid that checked it in was very hateful and had horrible customer serviceNathan W.
El cliente no dejó un comentario.kevin and jeanni P.
I was a little unclear about where to park the truck because the office was closed. It was a clean place and the drop box in an obvious placeRobben L.
El cliente no dejó un comentario.Mike N.
El cliente no dejó un comentario.Janet S.
Good location and Very friendly.Nathan C.
El cliente no dejó un comentario.Alexandra A.
El cliente no dejó un comentario.kennedy U.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Lori M.
El cliente no dejó un comentario.Randy H.
Helpful persons on the phone and at time of pick up and delivery. Convenient for us. Very satisfied with the experience!William P.
There was significant damage on the truck that was not marked. Mobile check in was a pain.Shaun G.
All was good. Staff was great. Only thing was truck only had 1/4 of a tank of gas but it wasn't their fault as we were told someone had siphoned the gas out the night before.Tonia M.
Have more options for towing a vehicle with a tow bar...only option was a ball hitchJeff K.
Good customer serviceGanesh C.
Aweful... absolutely aweful. Customer Service - 0 Clean vehicle - 0 Speed and Accuracy - 0Stephen M.
El cliente no dejó un comentario.Rosina S.
El cliente no dejó un comentario.Laura R.
El cliente no dejó un comentario.Anthony H.
El cliente no dejó un comentario.Reggie J.
I personally don't think you can improve this location where i picked up a trailer.. the location where i picked up the truck ,however like the return location for the equipment was excellent in all respects and would recommend it to anyone.Tom P.
Great customer service they were amazing. Thank you!!Jefferey B.
Nothing at this timeRobert M.
Nothing at this timeRobert M.
Arrived at 7am to pick up truck as I had scheduled and paid for. Due to failure and poor customer service on behalf of Uhaul I sat waiting for nearly an hour before I could access the keys to the truck I rented and paid to have for five hours. At 8:00 I was finally able to access they keys, due to Uhaul's inefficiency I lost an hour of time that I should of had the truck. I lost an hour that I paid for and fully expect management to be contacting me to properly refund me.Edward O.
El cliente no dejó un comentario.Samuel M.
El cliente no dejó un comentario.Debra C.
Very courteous and convenient location. Very pleased with their service.Gary C.
El cliente no dejó un comentario.Davey K.