El cliente no dejó un comentario.KEITH Y.
Customer Reviews for The Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Don't know anything as I dropped the trailer off on Sunday so business was not open.Craig V.
Lower your rates!!!Michaek L.
I live several blocks away from this place. Instead of calling for a rental, I'm just gonna go there to get my rentals. The guy's who work behind counter were very nice, friendly and helpful.Michael A.
Trailer was not big enough. Uhaul does not offer a larger size. I see them everywhere. Needed another 4 ft! Expensive to rent for little space!Charles W.
Make the 24/7 pickup work. It did not work for me for pickup or drop off. Luckily they were still open for the pickup.Jeremy H.
El cliente no dejó un comentario.romal K.
Rude. When we initially picked up the truckbwe were told we would have until end of buisness the following day to return. Instead we were charged a whole extra day and the coverage which we only wanted for the initial order. Disappointed will not be using this service in the future.Destiny P.
El cliente no dejó un comentario.Larry E.
El cliente no dejó un comentario.Vance C.
Like the on line return processDavid C.
El cliente no dejó un comentario.Bryant S.
El cliente no dejó un comentario.Bryant S.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.Pamela A.
El cliente no dejó un comentario.Kenneth M.
The cab of the Uhaul could be cleaned between customers.Crystal H.
I kept trying to do the return process, it keeps telling me my session expire no matter how many ways I try to return it. I'm just going to drop the keys off and if you guys charge me that's just wrong. You should fix your system before too many people start going to other places.DANIEL D.
El cliente no dejó un comentario.Ryan A.
El cliente no dejó un comentario.Timothy G.
Keep up the good workSHANEKWA W.
Excellent service.THEODORE C.
El cliente no dejó un comentario.SCOTT C.
Make sure all the equipment that is paid for is there when the vehicle is picked up. I paid for a dolly and it wasn't with my truck when I picked it up.Kole H.
El cliente no dejó un comentario.Edwin S.
Very friendly staff. We will definitely use this location again for any Uhaul needs. Gracias.DEREK P.
El cliente no dejó un comentario.MICHAEL N.
El cliente no dejó un comentario.DEBORA J.
El cliente no dejó un comentario.Barbara J.
I was happy with everything!JANET N.
Looks like I was charged the $14 for protection that I declinedSHEILA L.
El cliente no dejó un comentario.Darren T.
This location in Wichita was excellent, the gentleman there was friendly and helpful.THOMAS P.
El cliente no dejó un comentario.MARTIN S.
The lady when we met her for drop off was so nice and helpfulMERCEDES A.
Wow!! They were on top of things in and out in 15 min.JOhn P.
El cliente no dejó un comentario.Jerry B.
So easy. So seamless online checking in.Monica L.
El cliente no dejó un comentario.CARL G.
A written receipt that you have turned in the truck would give a customer confidence that the truck actually was turned in. Paperwork in your hand is more convincing email that may not come your way. I do not appreciate no written hardcopy proof of the return of the truck.Robert B.
Friendly people, quick paperwork and had me hooked up in 5 minutes, and even quicker when I returned. GREAT!MICHAEL K.
Great customer service!wendy R.
We were charged $25 for cleaning even though we swept the truck!!! Will not use u-haul again!BRIAN S.
I got charged for a dolly that I did not received. I would like a reimbursement pleaseKarla Z.
El cliente no dejó un comentario.ESA M.
Staff were great. I ordered a 10ft truck on the app that morning and at the last minute needed a 15ft. They changed my reservation at the store and got me on my way. No issues at allERIC O.
There was a sound in a will I think in the back there was making sounds. And the people that we rented it from they're awesomeELIZABETH G.
El cliente no dejó un comentario.CLAYTON S.
Staff was excellentZebadiah Z.
El cliente no dejó un comentario.MARC D.
Lisa at The Garage LLC was amazing. If it wasn't for her I wouldn't of been able to get the rental.ASHLEY E.
Great little rent. I'd rent from here again, great spot great peopleJESSY S.
El cliente no dejó un comentario.CHRIS S.
El cliente no dejó un comentario.Loren D.
El cliente no dejó un comentario.Debra F.
El cliente no dejó un comentario.Greg C.
El cliente no dejó un comentario.ALEXANDER G.
They did not have the furniture dolly I asked for and got charged for.Kailey W.
El cliente no dejó un comentario.Christopher S.
Will never use your company again.Robert G.
El cliente no dejó un comentario.Jayneen M.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.BRITTANY K.
El cliente no dejó un comentario.COLE C.
Nothing... The Folks at the Garage where awesome from start to finish... Will always use them..Justin W.
El cliente no dejó un comentario.John L.
Good atmosphere and great customer service.RICARDO R.
I really had no problem with the location as much as dealing with on line registration. That part was somewhat frustrating.Thomas A.
Nobody warned me about the $1.09 per mile charges. Representative on the phone made no mention. Representative in person made no mention. Representative in person had me sign for a charge of approx $100.00. Final was $215.00. Truck cab stank inside.Douglas V.
El cliente no dejó un comentario.Carole R.
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.Stacy B.
El cliente no dejó un comentario.JAMES PHILIP A.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.SHARON C.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.THOMAS O.
Very disappointed due to the Equipment was defective how to fix it to be able to use it. Cost me more time and money then it was worth !JERRY F.
Good experience all around.Janice W.
El cliente no dejó un comentario.Alexis D.
A little too much emphasis on how to park returned trailer, ie. distance from adjacent trailer, straightness and distance from curb .....otherwise there would be added charges. Did not contribute to a positive rental experience. This occurred during pick up....return was with another individual and was fine. Likely try another location next time. Equipment was great and in good condition.GORDON N.
El cliente no dejó un comentario.Twila N.
The local contact was fine. The truck must get about 5 mpg as we put in 11 gallons & drove about 70 miles. The moving crew contacted through Uhaul was a disaster. They were untrained in packing a truck to protect furniture. They also left early leaving senior citizens with a loaded truck with no options to extend time.Sally B.
El cliente no dejó un comentario.Waldo S.
El cliente no dejó un comentario.Zachery W.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.Stephen O.
The Last time I rented from the South side of wichita I paid 80 cents a mile so when I rented from the west side I did not know till after the fact that it was 1.09 a mile. No consistency. My fault for not looking but felt like it was slipped in .Michael C.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Zachery W.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.David G.
Instructions on where to find the key were very vague. Return instructions weren't clear. We locked the door and dropped the key in the box before we realized we needed to take picturesLinda B.
No improvement!! Great service ! Will be back in the future!! Thanks againEsiquio F.
El cliente no dejó un comentario.Corbin T.
Wonderful service, fast and friendly.Richard B.
The equipment could use a little lubrication on the ratchet strap mechanism. Other than that, the equipment was great. The biggest problem was with the "Return of equipment" online. There is signage available which says go to Uhaul.com and do the return. The app has glitches, once you can find the proper place to "click" and get the process started. The take a picture showing the item is back is also a joke. I was lucky, I parked the equipment near a business sign, but others may have a fun time being able to do so. Having to turn on and off all kinds of settings to go along with Uhaul's nonsense, is just that, nonsense. Use time stamps on video at store to ensure item was returned. Again, loved checking out and use of equipment, but the time spent on the phone to check in was the poops!!Roy B.
driver was unable to complete journey in days time and had to spend the night in Dodge City, Ks. 2 hours into trip, back tire on truck blew out and lug nuts sprayed down the highway. Any compensation for over night expense would be appreciated. J. Piercekevin and jeanni P.
When my husband brought the uhaul back the kid that checked it in was very hateful and had horrible customer serviceNathan W.