Even though I reserved in advance, they ran out of trucks and had to find one for me putting us behind and i ended up having to move in the rain. I also was supposed to have a dolly to move for an extra cost and that wasn't given to me and I don't know who to contact about getting a refund for that.Alexandria R.
Customer Reviews for The Furniture Outlet In Humble LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.YULMEKICA N.
I returned with the same level of gas that I received and they still charge me for gas . It's not fear. They told me it's going to be $37 and I get charged for an extra $17.CARLOS M.
El cliente no dejó un comentario.John O.
Person was extremely friendly and helpful. He was very knowledgeable.Matthew H.
Nothing that I could think ofJuanita T.
Good serviceDalton G.
Everyone was very professional.. ThanksPreston B.
El cliente no dejó un comentario.James Micheal P.
El cliente no dejó un comentario.Carlos J.
El cliente no dejó un comentario.JOHN B.
Staff was late to open the store.Kyle S.
El cliente no dejó un comentario.YVETTE T.
Bus drove horrible it only had a quarter of a tank they wanted 7/8 when returned paid for a dolly that was already in the back of the truck usedAaron M.
El cliente no dejó un comentario.ARNOLDO R.
El cliente no dejó un comentario.CHANTAY F.
The truck was clean up to date and it went right along with the customer service they were all great together!!!CHAQUAIL H.
Very friendly and helpful.James M.
Do what you tell the customer you will do. Simple not making the customer receive a call from uhaul asking for the trailer and the truck confirmation of return.LUIS P.
Great Customer Service.. Thanks!!!Mary A.
El cliente no dejó un comentario.Joseph C.
El cliente no dejó un comentario.Charles L.
El cliente no dejó un comentario.MORRIS K.
El cliente no dejó un comentario.Bijon D.
El cliente no dejó un comentario.Courtney P.
El cliente no dejó un comentario.Thomas B.
Display a larger uhaul sign.Marion B.
El cliente no dejó un comentario.DIETRICH G.
Well organizednestor P.
Great service!JEFFREY S.
El cliente no dejó un comentario.Stephen H.
The only issue we had was the fact that the U-Haul truck was fixed so it would not go more than 75mph and when driving in states with 80mph speed limit that is not safe when the semi trucks are running you over.Carl C.
Quick, easy and painless.JOE G.
El cliente no dejó un comentario.HELEN J.
Thanks for everything Nice and friendly peopleDanny C.
El cliente no dejó un comentario.TENA K.
I reserved my truck at 1pm. I could not even get they key to the truck.. The owners of the convenient store we careless. They told me to" Just call the Uhaul people". Uhaul couldn't help me much because the Uhaul dealers are supposed to. I ended getting a different truck 2hrs later.Elijah G.
El cliente no dejó un comentario.CORNELL J.
My pick up time was for 9am at the HWY59 location, I was sent here and they didn't open until 10am, so I waited for an hour. Uhaul worked fine but the inside was very filthy.JOSEPH H.
El cliente no dejó un comentario.kenneth W.
More qualified workersMegan C.
El cliente no dejó un comentario.Eric A.
Pleasant folks.... easy to work with.JOE G.
El cliente no dejó un comentario.Walter G.
El cliente no dejó un comentario.DS S.
El cliente no dejó un comentario.ELLIS RAY L.
While I can not complain about the service I received at this location, I was NOT happy I received notification 1 hour before my scheduled pick up time that my reservation had been moved from the Kingwood Hwy 59 location to this one. #1 - I had intended to purchase packing boxes from the Kingwood location which is an actual U-Haul center. #2 - When I arrived at the NEW location I learned it was actually a furniture store and did not open until 10 am. since I was on a 24 hour rental, I did not have time to go back to my original location to purchase my supplies. This "Bait & Switch" has happened to me before but let me tell you this... it will be the last time I use U-Haul. Less than an hour to find the new location is total B S !!!Phillip B.
Just need bigger parking lot. Fast and quick rental serviceBRENDA N.
Great place and was able to take care of us.Joe M.
El cliente no dejó un comentario.Cathy L.
Amazing customer service they was able to get me a truck with 10mins of walking in, would most definitely use in the future and tell friends and relatives about this place.Jasmine B.
Completely satisfiedKevrin J.
El cliente no dejó un comentario.dambra S.
El cliente no dejó un comentario.JOSHUA V.
El cliente no dejó un comentario.Cassandra W.
I made my reservations online for a '10 Uhaul truck, when I arrived to the store my truck was clean and ready! I returned the truck after the store had closed, but used the dropbox and online uhaul truck drop-off steps to return the truck. The process was super easy and no issues with the charges on my credit card. I will definitely use this location on FM 1960 (The Furniture Outlet in Humble)!!!LEANN DANIELLE W.
El cliente no dejó un comentario.Machiah E.
This location was efficient and the attendant was helpful and courteous. If I need to rent another trailer in he Houston area I will look here first for equipment. No problems.William A.
Inside of truck was dirty. Unable to access right side of truck because of embankment.sidney P.
El cliente no dejó un comentario.Mary P.
El cliente no dejó un comentario.SERGIO OSVALDO E.
El cliente no dejó un comentario.john T.
El cliente no dejó un comentario.Nichele B.
El cliente no dejó un comentario.Shahid J.
Will definitely go back and rent againMARIA O.
El cliente no dejó un comentario.Megan C.
El cliente no dejó un comentario.John I.
I was charge for SafeMove at this location. I did not select this on the Uhaul.com website. Please credit my account for the charge of $42.00 plus tax which I did not authorize.Deloris L.
El cliente no dejó un comentario.Andrew L.
El cliente no dejó un comentario.GARY J.
El cliente no dejó un comentario.Elnora W.
El cliente no dejó un comentario.PABLA H.
Customer service was great,Doranna L.
On the phone we were quoted one price then get up there it's way more we agreed then the total was supposed to be 124.00 and some change. They call about 4 hrs later doing the reservation and he tells me he needs the card number because he forgot to do it while we were there, I asked him was it going to be the same price we was quoted he said yes and they charged me 141.00 so no I will never go back ever again!!!Chenee J.
Poor experience picking up trailer. Woman was not helpful or friendly.CHRISTOPHER B.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.Joe C.
El cliente no dejó un comentario.Dante W.
Not happy about being charged for 2 days when we didn't even have the truck for a full day ??Holly U.
The people were great. Excellent service very friendly and great customer serviceKarl L.
El cliente no dejó un comentario.Clarissa C.
Great service all the way around. Social distancing instituted! Gracias.Jennifer C.
El cliente no dejó un comentario.william M.
El cliente no dejó un comentario.Juan L.
El cliente no dejó un comentario.Roderic B.
Extraordinario servicio al clienteCarla B.
El cliente no dejó un comentario.Beverly A.
NOT knowledgeableNoe R.
El cliente no dejó un comentario.Arisday L.
My experience was awesomeKirk A.
El cliente no dejó un comentario.Gustavo D.
El cliente no dejó un comentario.herman J.
Get more parking, supplies and better hoursScott W.
El cliente no dejó un comentario.Eric J.
The pick-up location was a bit out of the ordinary (inside a furniture store with no reception area), but the manager was pleasant and efficient.Ellen L.
Your employee that I did a transaction with was very professional very nice couldn't of been better he's got he was God sent so he's a blessing you are truly blessed to have him working for you.bobby A.
El cliente no dejó un comentario.Seth T.
Keep doing what you do!joel C.
El cliente no dejó un comentario.Leonard C.