Comentarios del cliente para The Feed Bin
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de The Feed Bin
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Craig C. en
The quality of the representative and the overall customer service was exceptional. Thank you!
Kelly B. en
Did not recieve the appliance dolly or the furniture dolly that I rented. Had to find alternative options for my move, but was still charged regardless, even after stating discrepancies with the order from the app, which is absolutely terrible to use.
Frank P. en
Nothing needs improving. Excellent service from all that work at The Feed Bin.
Seth W. en
Friendly and very helpful
John W. en
Feed bin is always helpful and accommodating
harvey J. en
Fast, quick, and easy.
harvey J. en
The car dolly I rented was old and needs to be replaced with a new model Tie downs old and rusty, hard to work with.
Jennifer C. en
Diane and her crew at the Feed Bin are wonderful!! I will not hesitate to go there when I need a rental in the future.
John M. en
Everything was wonderful . Thank you so much.
Pedro C. en
She was quick and easy to turn in. Very helpful.
Doug F. en
Dianah (spelling) is very professional and is excellent to work with. I would never use a different U HAUL facility. Doug Frick.
Robin C. en
Great place to do business with
Robert Y. en
The proprietor was very nice. I recommend carrying a full line of towing attachments on site.
Matthew A. en
You could Not charge a bogus cleaning fee
BENJAMIN K. en
No problems whatsoever. Friendly, easy at both ends (pickup and drop-off).
Stephen L. en
The owner is a wonderful person to deal with
Richard A. en
Nothing
Danielle R. en
Had some trouble checking vehicle back in, but not anything to do with this location - the information on the truck in the system was not accurate (said I traveled over 2000 miles in a 6-hour window...). It was fixed with a call to dispatch, but was still a little annoying in the checking in/returning process
Emilee F. en
This has nothing to do with the actual location, but uhaul kept changing where I picked up my trailer. I drove all over the place, wasted HOURS & a ton of gas just to get one. Seriously NOT HAPPY with uhaul themselves.
Debbie D. en
Sales person was helpful but it was a feed store so not the cleaniest facility.
Debra T. en
nice folks
Paul A. en
Recommended by local building supply, VJs. Good relations ith them.
Christine F. en
I ended up using this location after my initial reservation in Tacoma was unable to filled and I was given no help finding needed equipment. The employee at Parkland location was rude and offered no suggestions, compassion, or solution. I had to scramble and call around myself to try and find last minute truck. I had movers waiting for me at my home. I ended up getting a smaller truck and spending hundreds of dollars more because of having to make multiple trips. I appreciate the Rochester location for all her help but I’ll nevwr go through U-Haul again or recommend them again. All I received for my inconvenience was $50.
Thomas C. en
WE RENTED WITHOUT AN APPT. AND HAD A WONDERFUL EXPERIENCE.
Raff N. en
She was very helpful, friendly and knowledgeable at this end too!
EddieDeb L. en
Very easy drop off location. After unloading the trailer we dropped it off and then came back later in the day to drop te truck off. Very friendly staff that showed where they want the trailer parked and after they moved a car dolly was an easy spot to back the trailer in.
Richard A. en
Staff was super friendly and helpful. Told me exactly what I needed to know, and were well organized and quick. Piece of cake.
STEVEN K. en
Awesome experience
Dan O. en
The lady who waited on me was very nice. I will do business with her again when I need uhaul equipment. Thank you for your fine service! Dan Owen
Carey M. en
This was easily my best interaction with U-Haul to date. The lady who waited on me was very courteous and also patient while working through a software glitch on the computer to complete my rental agreement. Another lady actually spotted me and then easily handled connecting the trailer. Even though there are 5 U-Haul vendors closer to my home than this store I will use The Feed Bin in the future should I have the need for rentals or materials.
HARVEY W. en
vehicle was easy to operate, clean and worked well for my move experience. thanks again.
Stacey H. en
Very helpful and friendly staff.
JAMES S. en
Fast, friendly service.
CHAR M. en
Check wiper blades!
James H. en
So friendly and helpful. Swore off U-haul because of former bad experiences, but this location was fantastic!!
Ronald C. en
Vehicles that often times get used locally, should have their tire pressures & fluids checked regularly.
MARK D. en
Always helpful there.
Warren C. en
Store owner was friendly and willing to help very pleasant person.
PENNY B. en
Thank you.
Melissa T. en
Folks that run this place are always nice, easy to pick up a truck from and this is my second time getting one from this location. Everything went almost perfect without a hitch except that the rental lady forgot to give me my license and credit card back. Innocent enough mistake but when I'm paying by the mile and the mistake costs me money to turn around and go fetch it, it would have been nice if they would have comped that.
Donald R. en
Aside from the fact that I had to drive 25 minutes to get there from my expected pick up point. Then try and find it, then the truck was dirty and covered in bugs. Had to stop and clean off the windshield so I could keep going. Then 25 minutes back putting me nearly an hour behind schedule. Truck was really a nice on the insides, seats were comfy and it drove really well. I was not really sure how to reset the trip meters, but was able to keep track of miles. I was given 31 extra miles and $50 off for my troubles.
William M. en
Dropped truck off at 8am and used drop box! Stopped by to make sure turn in was complete at 1pm an truck was not checked it.
Tami W. en
Uhaul came through in a pinch when a competitor called the day before we we're to move to let us know we would not be able to get the requested equipment we had reserved more than a month previously.
WILLIAM C. en
Much better and positive experience.
jay H. en
The original rental location was Chehalis, WA. Somehow, due to equipment non-availability, U-Haul switched the pick up location to Rochester, WA. Sorting this out on the day of pick up was a hassle.
Tyler M. en
My first experience with the Feed Bin. Diana was prompt in the check in process. They also ordered special dogfood for our Sheltie.
Melissa T. en
Nothing - pretty much met all my expectations.
Darby H. en
The people running it place were a pleasure to work with. The truck I got must have had 2 bad tires on it that I did not see. Half way through my trip from Washington State to Illinois a tire shredded and the other tire was bare to the cords. They were the rear driver side duels. Looks like the truck had been towed with its emergency breaks on. Not sure, best guess. UHaul did get someone out there and change the tires within an hour and a half, no questions asked and no bill. Good reaction to a bad situation.