Customer Reviews for The Extra Closet
(Distribuidor de U-Haul del vecindario)

1,142 comentarios

124 Warfield Ave   Venice, FL 34285

(941) 484-5824

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(941) 484-5824

124 Warfield Ave
Venice, FL 34285

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 2 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Maxwell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alyce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

na

Debra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy F. 
Clasificación:
5.0

The people that manage the location are excellent and great to work with.

Rodney G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

Always the BEST

MANFORD J. 
Clasificación:
5.0

I tried using UHaul after using 2 other companies. By far, this was the best. The men working there were nice and professional, and the van itself was clean. I will definitely recommend UHaul to everyone!!

Karen L. 
Clasificación:
3.0

Storage lot was gravel with low spots. Water had accumulated and was muddy. Clean suv got dirty.

WALTER B. 
Clasificación:
5.0

Randy was very helpful and kind, a gentleman.

gay C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah S. 
Clasificación:
5.0

It was so fast and easy. I definitely will use this location again.

deborah O. 
Clasificación:
5.0

Great experience

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed W. 
Clasificación:
4.0

El cliente no dejó un comentario.

SPENCER C. 
Clasificación:
5.0

Not a thing. They were fast, efficient and nice.

kim T. 
Clasificación:
5.0

The guys were extremely helpful! Highly recommend this location and definitely will gladly choose them again if needed.

Samantha G. 
Clasificación:
5.0

Quick. Went in said I was there. They said pull around back. The guy unhooked my trailer and I was gone in 5 min. I didn't have to do a thing.

DAVID A. 
Clasificación:
5.0

Quick and efficient

Joseph M. 
Clasificación:
5.0

U-Haul Truck Share 24/7 app did not work at my pickup time of 7:00 am. I tried calling U-Haul but the hold-time was very long and I didn't get to talk to anyone. This was very disappointing and frustrating because I had to wait until 8:30 am when the U-Haul store opened to get my truck. As a result, this delayed my move by almost 2 hours. I was trying to do the move in the morning because the day heats up fast in Florida. The Extra Closet staff explained that the U-Haul app has not been working lately and this has happened before to other customers. I suggest that U-Haul fix the app and actually re-engineer the entire U-Haul Truck Share 24/7 process to make it easier, smoother, and more reliable.

Steven R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad H. 
Clasificación:
5.0

Also helpful about instructions on returning when they were closed over the holiday

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaar S. 
Clasificación:
5.0

The gentleman that helped me and provided me with excellent customer service. There was a problem with my reservation and he was able to correct it and get me headed in the right direction. Thank you..

David L. 
Clasificación:
5.0

We good employees

guillermo M. 
Clasificación:
5.0

Excellent customer service and then some!

betsy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

Servicio al cliente de excelencia.

Marylee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN G. 
Clasificación:
5.0

Rental truck needs work....perhaps the transmission or .... but there was significant lag time between pressing the accelerator and the truck actually moving. It also seemed to have trouble shifting from one gear to the next, and it seemed to be overly laboring to move down the road (with no load in the truck itself). I have a large SUV and a large motorhome, and neither have these types of shifting problems.

David W. 
Clasificación:
5.0

Staff was professional, knowledgeable and friendly.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
4.0

Very personable! Would definitely recommend to anyone!

merri T. 
Clasificación:
5.0

Everything was handled in a friendly and efficient manner.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

These guys know exactly what they're doing nice job

Marc A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rauden P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Night and day difference between these two locations.

Brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

I always use this location. Because I know everything will go right. They are professional and appreciate the customer. They take the extra effort to satisfy the customer and make the process quick. Thank you Kevin C

Kevin C. 
Clasificación:
5.0

Excellent and very fair price. Thanks.

michael M. 
Clasificación:
5.0

You guys where great. Randy, Dave were great. Highly recommend. Thank you so much.

mary H. 
Clasificación:
5.0

Radio did not work!

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES I. 
Clasificación:
5.0

Perfect

Michal S. 
Clasificación:
5.0

Great customer service.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
4.0

The guys at the Extra Closet were great to work with. They were efficient and informative. The only issues I had with my rental experience were that of a major disappointment in the after-hours return procedure. The U-Haul website is extremely flawed. After several failed attempts, I was still unable to actually "check in" my vehicle through the online portal. In frustration, I ended up just dropping off the key and contract in the designated drop box.

Jon W. 
Clasificación:
5.0

You all are great

MARILYN E E. 
Clasificación:
5.0

The Crew up there is the best!!!

Jamaar S. 
Clasificación:
3.0

Great customer service.

Frank G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom R. 
Clasificación:
5.0

The staff were great and extremely helpful, the place and equipment was clean and easy to fine. I can think of nothing for you to improve! Congratulations.

Michelle G. 
Clasificación:
4.0

The return process via the app was not smooth. I had to chat with support in order to semi-complete the process. This is not the fault of this location. But the app needs to be updated to improve the experience of checking trucks out and returning them when the location is closed.

Anthony M. 
Clasificación:
4.0

The representatives were curious and helpful.

Wesley B. 
Clasificación:
5.0

The guys were fantastic!

bob L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pam B. 
Clasificación:
5.0

Trailer towed like a dream and the brakes on it were excellent. Very happy with the experience.

chris S. 
Clasificación:
4.0

More quantities of vehicles/trailers

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

Not a thing. From beginning to end 1500 miles of “no problem” hard to beat.

Dennis D. 
Clasificación:
5.0

Friendly and helpful. No complaints.

Stacy G. 
Clasificación:
4.0

Very helpful people at this location.

David D. 
Clasificación:
5.0

Great people.... great service

Charles A. 
Clasificación:
5.0

Great fellow took the truck into UHaul, checked everything out, asked appropriate questions, and was well learned in UHaul procedure.

Sid D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

francesco P. 
Clasificación:
5.0

The salesman was extremely nice.

Paula S. 
Clasificación:
5.0

Everything worked like clockwork. Thanks so much.

deborah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M. 
Clasificación:
5.0

Everything from start to finish was excellent

Darwin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

I was beyond satisfied with the service I received from The Extra Closet! Everyone was courteous, helpful, and professional! They went above and beyond!

Geneva T. 
Clasificación:
5.0

I dropped off after closing hours on Saturday.

Steve G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron T. 
Clasificación:
3.0

Do not accept bookings when you do not have equipment available.

Jorge F. 
Clasificación:
5.0

Great customer service.

MARVIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stewart A. 
Clasificación:
5.0

Tire pressure is on the trailer were way over spec they were over 50 lb each I brought them down to the 32 that the tire recommended.

ROBERT F. 
Clasificación:
5.0

Best customer service ever at U-hauls.

DOUGLAS C. 
Clasificación:
5.0

Thanks guys, location was super nice and got me going quickly

Charles M. 
Clasificación:
5.0

The staff are hard working and friendly, the process was smooth and the equipment was clean and maintained.

Leonard N. 
Clasificación:
5.0

Randy was easy to do business with an the truck Was in great shape an my move from storage to My newly remodeled condo went smoothly. So yes I will recommend the Extra closet in Venice to all That need to rent a U-haul truck or trailer. Ed Ware

edgar W. 
Clasificación:
4.0

The gentlemen who helped me were very professional and represented UHaul well. There are issues with staffing that are common throughout right now. But these two guys worked hard to make me feel welcome and efficiently got my equipment ready for me and got me on my way.

Greg Z. 
Clasificación:
5.0

Very respectful staff. Will recommend this facility to everyone

JAMES R.  |  Overall Experience 
Clasificación:
5.0

Used this storage unit for many years and always clean and bug free and temperature well maintained. Very reasonable priced.

HERBERT J.  |  Overall Experience 
Clasificación:
5.0

Staff is great! Rocko is great. Please give Rocko a raise.

MICHAEL T.  |  Overall Experience 
Clasificación:
5.0

The staff at The Extra Closet of Venice is fabulous! They were always available to answer any questions we had and we never had any issues of any kind. The facility is a little rustic, but we did not feel like they cut corners on service and felt our "stuff" was always safe. We utilized the unit for 4 years and they were helpful finding what we needed. We also rented a truck for our move and the staff went above and beyond to help us set that up. Thanks to all!

ERIN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JON B.  |  Overall Experience 
Clasificación:
5.0

Thank you for the 20+ years!!!

LISA & BILL C.  |  Overall Experience 
Clasificación:
5.0

Nice storage facility. Very friendly & helpful

Connie D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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