Customer Reviews for The Extra Closet
(Distribuidor de U-Haul del vecindario)

1,093 comentarios

124 Warfield Ave   Venice, FL 34285

(941) 484-5824

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(941) 484-5824

124 Warfield Ave
Venice, FL 34285

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 2 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Night and day difference between these two locations.

Brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

I always use this location. Because I know everything will go right. They are professional and appreciate the customer. They take the extra effort to satisfy the customer and make the process quick. Thank you Kevin C

Kevin C. 
Clasificación:
5.0

Excellent and very fair price. Thanks.

michael M. 
Clasificación:
5.0

You guys where great. Randy, Dave were great. Highly recommend. Thank you so much.

mary H. 
Clasificación:
5.0

Radio did not work!

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES I. 
Clasificación:
5.0

Perfect

Michal S. 
Clasificación:
5.0

Great customer service.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
4.0

The guys at the Extra Closet were great to work with. They were efficient and informative. The only issues I had with my rental experience were that of a major disappointment in the after-hours return procedure. The U-Haul website is extremely flawed. After several failed attempts, I was still unable to actually "check in" my vehicle through the online portal. In frustration, I ended up just dropping off the key and contract in the designated drop box.

Jon W. 
Clasificación:
5.0

You all are great

MARILYN E E. 
Clasificación:
5.0

The Crew up there is the best!!!

Jamaar S. 
Clasificación:
3.0

Great customer service.

Frank G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom R. 
Clasificación:
5.0

The staff were great and extremely helpful, the place and equipment was clean and easy to fine. I can think of nothing for you to improve! Congratulations.

Michelle G. 
Clasificación:
4.0

The return process via the app was not smooth. I had to chat with support in order to semi-complete the process. This is not the fault of this location. But the app needs to be updated to improve the experience of checking trucks out and returning them when the location is closed.

Anthony M. 
Clasificación:
4.0

The representatives were curious and helpful.

Wesley B. 
Clasificación:
5.0

The guys were fantastic!

bob L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pam B. 
Clasificación:
5.0

Trailer towed like a dream and the brakes on it were excellent. Very happy with the experience.

chris S. 
Clasificación:
4.0

More quantities of vehicles/trailers

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

Not a thing. From beginning to end 1500 miles of “no problem” hard to beat.

Dennis D. 
Clasificación:
5.0

Friendly and helpful. No complaints.

Stacy G. 
Clasificación:
4.0

Very helpful people at this location.

David D. 
Clasificación:
5.0

Great people.... great service

Charles A. 
Clasificación:
5.0

Great fellow took the truck into UHaul, checked everything out, asked appropriate questions, and was well learned in UHaul procedure.

Sid D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

francesco P. 
Clasificación:
5.0

The salesman was extremely nice.

Paula S. 
Clasificación:
5.0

Everything worked like clockwork. Thanks so much.

deborah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M. 
Clasificación:
5.0

Everything from start to finish was excellent

Darwin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

I was beyond satisfied with the service I received from The Extra Closet! Everyone was courteous, helpful, and professional! They went above and beyond!

Geneva T. 
Clasificación:
5.0

I dropped off after closing hours on Saturday.

Steve G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron T. 
Clasificación:
3.0

Do not accept bookings when you do not have equipment available.

Jorge F. 
Clasificación:
5.0

Great customer service.

MARVIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stewart A. 
Clasificación:
5.0

Tire pressure is on the trailer were way over spec they were over 50 lb each I brought them down to the 32 that the tire recommended.

ROBERT F. 
Clasificación:
5.0

Best customer service ever at U-hauls.

DOUGLAS C. 
Clasificación:
5.0

Thanks guys, location was super nice and got me going quickly

Charles M. 
Clasificación:
5.0

The staff are hard working and friendly, the process was smooth and the equipment was clean and maintained.

Leonard N. 
Clasificación:
5.0

Randy was easy to do business with an the truck Was in great shape an my move from storage to My newly remodeled condo went smoothly. So yes I will recommend the Extra closet in Venice to all That need to rent a U-haul truck or trailer. Ed Ware

edgar W. 
Clasificación:
4.0

The gentlemen who helped me were very professional and represented UHaul well. There are issues with staffing that are common throughout right now. But these two guys worked hard to make me feel welcome and efficiently got my equipment ready for me and got me on my way.

Greg Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

Was unable to get online with Uhaul at the drop off point, so I contacted the business and hopefully they completed the return transaction.

Dale J. 
Clasificación:
5.0

Randy was wonderful to work with He was so helpful And the van I rented was very clean and nicely maintained Everything was perfect

Stephanie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

They guys there were professional and polite. Easy transaction.

Mike S. 
Clasificación:
5.0

Nothing. Service was excellent.

Sherrie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
5.0

Service was quick and friendly.

Joseph S. 
Clasificación:
5.0

Put vanity mirrors on passenger side visors.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
4.0

They informed me that the charge was for insurance and the regional manager told me I should call the corporate office.

robert J. 
Clasificación:
5.0

Staff was very helpful and courteous

Michael B. 
Clasificación:
5.0

Easy to find and get my trailer. Personnel were attentive and friendly, Trailer was clean and ready to go. An easy experience. Informative also.

Dale H. 
Clasificación:
5.0

THEY WERE ALL GREAT

cecelia Y. 
Clasificación:
5.0

Very respectful staff. Will recommend this facility to everyone

JAMES R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT R. 
Clasificación:
5.0

Thank you so much for getting me out of a bind! Servicio al cliente de excelencia.

Bill T. 
Clasificación:
5.0

I just wanna say Shannon was wonderful, the company it's lucky to have someone like her, she went above and beyond for me.

Antonio D. 
Clasificación:
5.0

Great service and honest location. Will use them again.

Danne M. 
Clasificación:
5.0

They were great all around unlike your place in Sarasota !

Peter A. 
Clasificación:
5.0

The customer service was excellent at this location. They went above and beyond to make my rental experience outstanding. I look forward to renting again from The Extra Closet.

Jeff M. 
Clasificación:
5.0

Friendly and helpful staff. 5*****

Michael P. 
Clasificación:
5.0

Young lady was friendly and unhooked the unit and moved it herself into position and thanked us for using Ugaul.

Jerome G. 
Clasificación:
5.0

Randy was great! Thanks for everything!

Shannon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Very pleasant, helpfull and courteous staff!

GREGORY E. 
Clasificación:
4.0

Parking is limited but that is not something the store can do much about. Staff very friendly and courteous. Pleasure doing business with them

Andy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art P. 
Clasificación:
5.0

Very friendly staff

Arthur A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

reynier R. 
Clasificación:
5.0

The staff was professional, warm, attentive and "can-do" at this Warfield Ave., Venice, FL, U-Haul franchise. They made it a pleasure doing business and were excellent ambassadors of the brand.

Carol K. 
Clasificación:
5.0

These were the nicest two men .they went way and beyond being helpful. Will recommend them highly

pam S. 
Clasificación:
5.0

They were fast and understood what we needed. Great communication.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ali F. 
Clasificación:
5.0

El cliente no dejó un comentario.

dulak D. 
Clasificación:
5.0

Great crew!

Joseph P. 
Clasificación:
3.0

Location was open on time, some staff arrived late.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M. 
Clasificación:
5.0

Great folks there, Such a help. Assets to your location and Company

Jeffery G. 
Clasificación:
5.0

The rental agent what's highly professional and courteous.

GREGORY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie A. 
Clasificación:
5.0

Worked with me through a tough situation and also helped me find a additional truck the next day when they didn't have one. A+

Philip J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
3.0

Vehicle was left after hours. Info provided by owner as to process was very precise, made it easy to drop off after 5PM.

PATTY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLE H. 
Clasificación:
4.0

Purchase or rent a larger lot to store your trailers and trucks in for ease of movement.

Steven K. 
Clasificación:
5.0

The girl that I helped me was very friendly and helpful and and made the drop off very easy

Frank W. 
Clasificación:
5.0

Used this storage unit for many years and always clean and bug free and temperature well maintained. Very reasonable priced.

HERBERT J.  |  Overall Experience 
Clasificación:
5.0

Staff is great! Rocko is great. Please give Rocko a raise.

MICHAEL T.  |  Overall Experience 
Clasificación:
5.0

The staff at The Extra Closet of Venice is fabulous! They were always available to answer any questions we had and we never had any issues of any kind. The facility is a little rustic, but we did not feel like they cut corners on service and felt our "stuff" was always safe. We utilized the unit for 4 years and they were helpful finding what we needed. We also rented a truck for our move and the staff went above and beyond to help us set that up. Thanks to all!

ERIN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JON B.  |  Overall Experience 
Clasificación:
5.0

Thank you for the 20+ years!!!

LISA & BILL C.  |  Overall Experience 
Clasificación:
5.0

Nice storage facility. Very friendly & helpful

Connie D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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