Comentarios del cliente para The Comfort Motel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Comfort Motel

Grado total:

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Spiro K. en

Grado:

The attended was courteous and very good to deal with.

richard B. en

Grado:

Terrible customer service. Ahmed didn’t seem to care at all about his customer. Typed my name wrong and screamed at me when I refused to sign because my name was wrong (his fault he didn’t put it in right, he was typing my name from my license) Kilometres written on contract were wrong and truck was unlocked when we got to it. Overall terrible location, would not recommend.

kenneth C. en

Grado:

Very nice guy working there

George C. en

Grado:

Inside Windshield needs to be cleaned. Difficult for night driving.

Valerie N. en

Grado:

`hen in picking up my truck it was never mentioned that there was a charge for "extra" day. There are however signs {everywhere stating 2 day rental I'm not at all happy that I was charged and extra 139. I understand the charges for overage in miles but not everything else I have been using Uhaul for more than 30 years and have never had extra charges that were not explained to me prior to renting

sakariab K. en

Grado:

El cliente no dejó un comentario.

Ian H. en

Grado:

El cliente no dejó un comentario.

Flavio D. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

El cliente no dejó un comentario.

Mark F. en

Grado:

This was poorly handled from the beginning. I told the manager I was quoted 29.99 and 49 cents per km. He said that I was incorrect and proceeded to put through the paperwork and said that customer service would sort it out. I called customer service and told them my problem and they sent me to escalation. After spending a long time waiting and then on the phone with Jordan she informed me that corporate would have to get back to me in 3 or 4 days. I was furious at the waste of time after a long day of packing and moving. I called Visa to open up a dispute and proceeded to take the truck back today. The manager was not helpful and dug in his feet. My wife talked him into calling U-Haul customer service and they told him to correct the milage fee. I got a 20 dollar offer from U-Haul just now. I think my entire amount should be refunded I am so mad. Daystar movers is right beside my storage unit at Vaultra Storage in Keswick. I will be using them and never uhaul again based on this experience.

Christina L. en

Grado:

My only issue with this location is the nature of the Motel. I didn't have any issues but as a single woman, I was a bit nervous being there myself especially returning the rental at dusk. However, there were no issues with any of the tenants and the gentlemen working the front desk was kind and professional.

dong L. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

El cliente no dejó un comentario.

Stephen B. en

Grado:

Had problems with computer system to enter trailer as returned

Clayton B. en

Grado:

The app needs a little improving. I was unable to fully process the drop-off in the app as it wasn't accepting the picture of the odometer (JAVASCRIPT error).

diane W. en

Grado:

El cliente no dejó un comentario.

JESSICA G. en

Grado:

El cliente no dejó un comentario.

Saleem R. en

Grado:

No improvements needed Paul at the uhaul I dropped the truck off was more helpful then the person I booked with..

Mike F. en

Grado:

Friendly service and a brand new vehicle. No surprises at check out. I'm very satisfied with my experience.

Tibor G. en

Grado:

El cliente no dejó un comentario.

Andrew Y. en

Grado:

I have never been to a worse place in my life. It was a hooker hotel. I witnessed a man paying a woman as she got in his car, there were more seedy looking people there than I’ve ever seen. I saw syringes on the ground. I strongly advise moving and shutting this location down and there should also be a police officer present. Thoroughly disgusted with my visit there.

Robert M. en

Grado:

Parts on car dolly were in need of oiling as they were hard to use.

Loyde H. en

Grado:

El cliente no dejó un comentario.

Vince F. en

Grado:

Great Service. Amounts being charged were clearly stated. The Truck operated well with no issues. Online Booking for locations should specify whether a truck is available prior to choosing the truck size. Essentially chosing a location and date should bring up availability of trucks instead of truck availability coming first and then locations that have it.

Dustin P. en

Grado:

El cliente no dejó un comentario.

Lin D. en

Grado:

overall was great. Just in kind of a sketchy part of town so a little nervous to leave my personal car there. Otherwise gentlemen who helped us was friendly and it was super easy to use the mobile site.

Gaetan M. en

Grado:

El cliente no dejó un comentario.

Payam I. en

Grado:

El cliente no dejó un comentario.

kevin M. en

Grado:

the guy that I dealt with was very nice and respectful

Melaney T. en

Grado:

El cliente no dejó un comentario.

Rick C. en

Grado:

El cliente no dejó un comentario.