Customer did not leave a comment.Randy B.
Customer Reviews for The Boulevard Laundromat
(U-Haul Neighborhood Dealer)
Oliver Springs, TN 37840
Services at this Location:
- Mon–Sun8 am–8 pm
Special Operating Hours
- 11/30/2023: 8:00 am - 5:00 pm
- 12/1/2023: Closed
- 12/2/2023: Closed
- 12/3/2023: Closed
- 12/4/2023: 8:00 am - 5:00 pm
- 12/5/2023: 8:00 am - 5:00 pm
- 12/6/2023: 8:00 am - 5:00 pm
- 12/7/2023: 8:00 am - 5:00 pm
- 12/8/2023: 8:00 am - 12:00 pm
- 12/9/2023: Closed
- 12/10/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was fine.Christina R.
Chris was excellent to get us going on our rentalDavid W.
They didn't seem to know anything about U-haul, nor what we were trying to accomplish in the "drop off". they basically told us to try an unscheduled location they knew was closed. Luckily a gentleman saw me struggling with the weight of the trailer and offered to help. Finally we were able to dump it and leave 😡Steven P.
Customer did not leave a comment.Angela A.
Excellent customer service. Well maintained equipment. Smooth rentals experience.Jon H.
Customer did not leave a comment.Ken M.
Customer did not leave a comment.DONALD B.
It is a very convenient location for the area. The manager is very nice. I do not appreciate that my order somehow got switched to 24/7 when I know I scheduled in person pickup online. From now on, I will only reserve the truck either in person or over the phone.Bryan S.
Customer did not leave a comment.Michael P.
Everything was easy and convenient.Jennifer J.
Customer did not leave a comment.Tammy B.
Customer did not leave a comment.Marie W.
There was no one there just a drop boxAmy K.
Was pulled over for not having running lights. Officers said they were happy it had tags.Sabrena D.
Customer did not leave a comment.Mark C.
Customer did not leave a comment.Cameron H.
U-Haul rental of Oliver Springs always quick convenient and always meet your needsJessie B.
Customer did not leave a comment.Philip P.
I wasn't 100% sure where to park the truck. Other places I have taken them back have had designated spots so I just parked it in the front lot.Kensi H.
Customer did not leave a comment.PATRICK B.
Customer did not leave a comment.TOMMY T.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Lori P.
The service was excellent. The staff was super nice. I will definitely use again in the near future.William L.
Customer did not leave a comment.Tim H.
Would recommend! Great communication, truck was clean and everything went smooth.Amy B.
I've been moving my parents over the last month and between my Dad and myself this is the third U-Haul we've rented (first in my name). Chris was absolutely the friendliest and most helpful of any of the locations. No doubt where I will go if I need to rent in the future.Don G.
Customer did not leave a comment.Joni P.
Customer did not leave a comment.Richard R.
Staff was friendly and helpful.jonas B.
Customer did not leave a comment.Andrew G.
Terrible manager who wasn't ever on the property and overcharged me without taking me inside to check out. In a rush and not actually at work when he needed to be. Wouldn't go back.Kaleb W.
Perform regular maintenance on u-haul equipment including checking/replacing tires. Our trailer blew a tire today and we were stuck on the highway for almost two hours while waiting for roadside assistance. Would like a full refund for our trouble.Clinton H.
The weather was real bad last weekend when I dropped off the truck and I accidentally left my dolly and a metal shelf inside the truck. I called about it today when I figured out where they were. Hopefully I can get them back the dolly is over 200 at Sam'sZyg M.
Very friendly and professional service.Maureen F.
Customer did not leave a comment.Joe H.
Customer did not leave a comment.Annabell B.
Customer did not leave a comment.Ernest W.
Customer did not leave a comment.Donald S.
Customer did not leave a comment.Garry K.
Customer did not leave a comment.Jeffery S.
Customer did not leave a comment.Richard E.
Get their name correct on your emails. U-haul sent me confirmation addressed to Jerry dean Howard. I'm not him or have any of those names. Threw me off and made me concerned about any issues I may have when picking up unit. I had no issues but quite an over site on someone's part filling in my order. Other that good exsperianceDavid M.
Excellent serviceDonna L.
No one on site during hours. Dropped it off and left a voice message on the phone number.Keith C.
Customer did not leave a comment.Roberto E.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.Kevin K.
Chris went above and beyond to help me get my trailer even after regular work hours.Joel O.
Customer did not leave a comment.Joel O.
Customer did not leave a comment.Ernest P.
Customer did not leave a comment.Heather H.
Customer did not leave a comment.Jimmy M.
Chris in Oliver Springs was great. Needs a raise.Dan C.
The franchise owner was very helpful. Thank you.Roy E.
was very friendly & helpfulpatty D.
Customer did not leave a comment.Joni P.
The trailer I rented had a tire problem with approximately a 4 inch by 12 inch patch of tread missing (the belts of the tire were showing). The tread surrounding the missing patch was worn flat and transitioned smoothly into the area where the tread was missing as if the problem had been there longer than just my rental. Fortunately, I noticed the problem while fueling our tow vehicle and before the start of our 135 mile trip back home. I called the Uhaul HQs and a Repair person changed both tires on the trailer after I waited approximately an hour for him to arrive.Thomas D.
Customer did not leave a comment.Adam B.
This location was closed when we dropped truck off. Used drop box and worked out well. Sent out our reciept promptly. Would definitely use this location again.Catherine M.
The service I received was on point; excellent! Both location, Oliver Springs and Murfreesboro, TN was courteous, attentive, and ensured the truck was properly equipped and ready for the haulDiane W.
Customer did not leave a comment.Bryan R.
Very Friendly and helpful. Really nice guy.Gail T.
Customer did not leave a comment.TOM D.
Great guy at the counter. I liked the "Sam" note at the desk. That is life there man!Vilmos K.
Hello, I am sending this email to inform you all on a concern about safety. Yesterday morning I contacted U-Haul to book a truck that allowed me pack my belongings and pull my car to from TN to IL. Before confirming my request and providing my payment information, I asked if U-Haul would be able to hook up my car to the U-Haul truck in TN and if U-Haul would be able to take down my car once in IL. I was told yes for both. I arrived in IL but got stuck in mud, so had to called Shelton's Towing Company in Carbondale, IL to help get the U-Haul back on the road. When they arrived and inspected the situation, they informed me, based on their 25 + years of experience, that my car was inappropriately attached to the dolly and that it seemed as if I received a malfunctioning dolly. They continued to say that this was extremely dangerous and could cause damage to my car and a terrible accident on the road. Hearing this information was extremely frightening, as I have just driven from Oak Ridge, TN to Carbondale, IL. I hope with this information, you all can work to assure that cars are appropriately attached for customers, and also assure that full functioning pieces are proved to customers so that they are safe on the roads. Thank you.Aisha J.
I arranged to leave the uhaul at a different location. When J went to return the truck the check-in had a different location. I called the office where I picked the truck up from but nobody would answer. I couldn't figure out how to fix it so I had to drive it back to the original pickup location which costed me more that it should have plus an unnecessary trip.Tasha J.
Customer did not leave a comment.Christine K.
Customer did not leave a comment.Deon C.
Customer did not leave a comment.William P.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.Jason J.
Great to work with and will recommend.Nancy K.
Great experience!!!!William S.
Hours should be posted on doorJoni K.
Customer did not leave a comment.DOUGLAS K.
Chris was very informative and helpful. Truck was ready on time and I got the move done quickly.Ralph S.
Customer did not leave a comment.TERRY M.
The service was outstanding. I would definitely recommend U-Haul to anyone planning a move. The only issue encountered was that the small-size vehicle I really needed was not available, but I received a price adjustment for using a larger vehicle. Overall Great Experience!MIKE W.
Customer did not leave a comment.Travis H.
Customer did not leave a comment.Tim M.
Store not maned. All transactions done by phone.Bert Jack T.
So close to where I moved. Yea. Chris is great. Thanks.linda E.
Very friendly staff and great service!Nick H.
Customer did not leave a comment.Oak Ridge S.
Customer did not leave a comment.Kiel W.
Customer did not leave a comment.kenneth T.
I've dropped off equipment to this location several times. Its never open when I'm there. It's not the closest UHaul location to where I stay in TN, but it always comes up as my required drop-off. Who knows why? I have to pass 3 other UHaul dealers on my way to this one.Burton O.
Everything was very professional. Will recommend to my friends.JEFFERY S.
Customer did not leave a comment.Michael S.
Chris was fantastic! Thank you!!Amy S.
Customer did not leave a comment.Becky S.
Customer did not leave a comment.Anthony L.
Chris was very helpful and accommodating. Will definitely rent from him again. I rented in Oak Ridge previously, but Chris was much easier to deal with.Karen M.
Enjoyed talking to the operator about some of the history of Oliver SpringsCharles W.
Customer did not leave a comment.Frank P.
Customer did not leave a comment.Charles H.