When I showed up for my pick up time nobody was there and I still had to wait 30 mins until the owner showed up. The inside of the truck was filled with broken glass and the brakes on the truck weren't working so well. Everytime I would go more than 60 miles per hour the truck would shake badly. I would suggest really taking care of your customers and maintaining the trucks clean and mechanically serviced.ana C.
Customer Reviews for The Body Shop Guys Inc
(Distribuidor de U-Haul del vecindario)
Northridge, CA 91325
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 7 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Drop off box had no lock so I could not drop the vehicle off when I intended and told the drop off location would be after hours. In a recording they say they will contact you and leave a number for you to call. They suggest you text them. No reply and No call. Terrible service and terrible location. I will never use Uhaul againSteven V.
El cliente no dejó un comentario.Ari L.
The place was closed and the drop off boxes were all broken. I spent about 2 hours on hold trying to talk to a real human being regarding the situation and what to do. It will serve you well to stop using this location as a drop off (an a pick up too) and staff your support phone lines better, to avoid having your customers spend 2 hours on hold standing in a street in a heat.Alex B.
A bit hard to find. Person helping us was very kind and considerate. Had to call the manager to process the check-in, but received the receipt right away.Tim K.
El cliente no dejó un comentario.Karena G.
El cliente no dejó un comentario.Erin C.
El cliente no dejó un comentario.MOSHE Y.
El cliente no dejó un comentario.Erica C.
I had an appointment at 4 to pick up. I arrived a few minutes early to find the location was closed. I called and the person in charge was out of town and was completely unaware of the pick up. I had to go back gone to wait for someone to rendezvous the keys, the do a virtual assessment over the phone. With all this I end up getting the truck over an hour later. I verify that I will still have the truck for 8 hours like I paid for, stating that since I didn't have the truck until 5 I should get it until 1. After agreeing, I get my contract to find it says I need to return at 12 (8 hours from the initial pick up time) after I already clarified. I will not use this location again.Hannah J.