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David W.
Customer Reviews for The Ammo Dump
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The owner was very jelpful and went beyond what you would normally expect. I was on a tight schedule and he expedited my pick up experience. I will be back!
Michael L.We had a great experience! Pick up and drop off was super easy.
Kevin O.I talked to a representative from U-HAUL that morning on the phone because I could not get the lock box code, his name was Chad and he was a life saver! This man represents what customer service is all about! I hope however reads this from the corporate office gives this man a raise! Thanks Chad! You saved my day!
Richard A.The owner is amazing. Very sweet guy. Great customer service.
Joni A.Have the equipment that was requested on the online site available at the time of rental. For example; requested 12 moving blankets and only 6 were available. Requested 2 moving dollies only 1 was available. Truck interior was dirty and smelled of cigarette smoke. Check engine light was illuminated as well causing undue concern.
Dana M.Truck could have been clean
Bryan F.customer service was excelent. The problem was Uhaul and the agency don' know when they are open. Appointment was for a time when they were closed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
David R.Owner and son were very erigant. Rude is an understatement. It's a hole in the wall. Not much room to navigate. Very poor over all.
Kristian N.Owner was nice and understanding. Appreciated that in this evil world today.
Tadria W.The guy was super friendly very helpful I will be using this location again
Sam S.I didn't like that U-Haul did not have me select drop off prior to picking up the trailer. I had to call multiple locations to find someone willing to take the trailer. The ammo dump was stellar however
Alexander H.Lower your prices.
Scott H.Not happy at all with this moving experience Not with this place. But UHAUL
Jimmy P.Not enough parking, parking lot too dark
PAMALA F.No staff, just dropped off the trailer.
David B.Saying the the truck was filthy would be an upgrade. No spare tire. I was told "not to drive over any nails". Porta Potties are neater than the office. Nice folks, but really a crappy operation that I am surprised is allowed to represent the U-Haul brand.
Thomas R.The owner is kind and personable. The area is particularly darker at night because of the surrounding trees and dimly lit streets. However, there was appropriate lighting after hours.
Alexis F.Lower prices
Ron C.The Ammo Dump was great. But they were the 3rd store I had to visit to drop off the trailer. The store that UHAUL confirmed for me to take the trailer to the first time refused to let me drop off the trailer because they said they didn't have room for it. They then told me to call uhaul because there was nothing they could to about it.
THOMAS N.Great service as always
Nick C.Manager was cordial and professional. Helped us rent the right trailer.
cuevas H.Very courteous and professional
Timothy H.I was very pleased at how clean and how well the truck was maintained. Staff was friendly and knowledgeable. I was especially happy that he let the phone go to voice-mail while working with me. I know that corporate probably doesn't like that, but it made me feel that I was important to him. It also got me in and out much quicker and happier.
GARY S.Made moving here feel like your family. Paul was nice to talk to and really made us feel welcome.
Mark G.The truck broke down and was taken there and they tried to say tank was empty when they received it and charge me almost $100 to fill it up.. very shady
Thomas Y.best U-Haul dealer in the area
Nick C.They are trying to charge me 900 for a new bumper. The rubber bump stop on bumper was slightly bent nothing wrong with bumper. This needs to be fixed asap
Ciara M.Incredible people with incredible service!
Meryl C.All good
John M.Due to computer issues, I had 2 reservations on file. Both where for this location, but a pickup at another. This owner cancelled the order which cost me $50 and instead of using my reservation, started a new one which cost me additional monies. In addition to that I had three day rentel, which had a return time for 10 am for the trailer and 1230 for the truck? makes no sense. luckly the Bradenton office was better equipped for this fix.,
Mark H.The gentleman that helped me had an abrasive attitude. It got better as the transaction went on, but I was definitely put on the defensive by his approach.
Collin P.Never disappointed there they always have whatever I need. Great place to rent!
Donald H.The owner of this location is very sarcastic to say the least.
John W.I had requested moving blankets/pads and paid for them but this site did not have any and could not figure out how to credit me for this. It was quite crowded at pick up time and not staffed to handle the amount of people waiting to pick up their reservation.
Joanna K.The U-Haul was not at the location we had chosen. We had to go to a different place further away. The app/online system did not work well for pick-up. It was very frustrating and I would use a different company if they had convenient locations.
Scott P.Great customer service every time
Nicholas C.Can't imagine it going any smoother! Excellent experience!
robert W.I had to go to three different uhaul locations just to get a truck and put me behind hours.
Kelly G.it was ok. guy working there was somewhat condescending. mobile check in was more work than i anticipated
gregory K.Great service, thanks
Philip M.We told the worker who took the key and truck about the blankets being wet said there was nothing he could do plus he didn't give us any suggestions of how we could get some of our money back.
Gloria M.truck dirty on out side and marks on floor motor was loud while driving sounds like a hole in exhaust
Brandon A.The location was closed with no clear drop off area. The place itself did not look inviting. I'm happy to have gone during daylight hours.
April A.I appreciated the personal instruction and attention to my order by the proprietor at the Ammo Dump.
Christopher R.I had a great experience at this location. The vehicle was clean and available at my reservation time. I did overnight dropoff at the location with a smartphone, which was convenient.
William H.Fast and easy experience!
Uziel M.Go early , be nice !
Rex H.Very unprofessional. Dirty. Connection to U haul site took forever.
Tammy D.The only constructive criticism would have to do with the speed of their internet connection interfacing with the Uhaul national website. It was slow and subsequently, patrons were able to be helped one at a time. Once helped, they were outstanding.
Kurt K.