Not friendly at all. Felt like I was bothering them.JOSEPH F.
Customer Reviews for Texmex Hotels LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Please advise the clerk to not change the drop off location. It changes the rate for the equipment My correct location was in the system and the clerk repeated to me. When I looked at the receipt upon returning to my drop off location, the rate was higher and the location was wrong. This disallowed me to get what I selected and could not execute the 24 hour return option.Kenneth J.
El cliente no dejó un comentario.phillip G.
El cliente no dejó un comentario.michael G.
El cliente no dejó un comentario.Donna M.
The lobby where I dropped off the trailer had a terrible smell.Byron B.
El cliente no dejó un comentario.EDDIE V.
El cliente no dejó un comentario.ana R.
El cliente no dejó un comentario.JOE C.
El cliente no dejó un comentario.Tila S.
We just dropped the truck off but it's all on a hill so if I am charged for what looks like less gas in the truck I am going to be very upset.Derek R.
El cliente no dejó un comentario.glen J.
El cliente no dejó un comentario.KEVIN Y.
everything goodOSCAR D.
El cliente no dejó un comentario.TAMMRA I.
The trailer I accepted was the only one available in the area; reserved one day in advance. I called running 20 minutes late to my appointment for pickup. He was absolutely unaware of the reservation. Didn't even know if the trailer was returned. Upon my arrival, the trailer was available and was turned in earlier in the morning. I was requested to go around the building, hook it up, and bring it to the front to check condition. The facilities seemed shut down. I walked in to no lights on, had to call for someone to come to the desk, and the hotel seemed like one was staying there. I was taken care of, paperwork explained, and helped plan my drop off date contingency.BENJAMIN J.
Need to be faster at check out took 45 minutes to get u-haul truck. I was the only customerMICHAEL U.
El cliente no dejó un comentario.STEVEN C.
Needed my reservation a day early. The receptionist was very helpful. Got the reservation change and picked up trailer in less that 15 minutes. Drop off was just as easy.MARIA F.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.MANUEL G.
El cliente no dejó un comentario.LINVEL D.
Great friendly service.MICHAEL G.
El cliente no dejó un comentario.Sandra C.
Helpful, clean, and friendly.JAMES C.
El cliente no dejó un comentario.ROBERT N.
El cliente no dejó un comentario.PATRICK O.
Asked the employee if there was any paperwork for the drop off and was told no, never received any email to confirm the drop off. I don't want to be charged for time I did not have the truck so an improvement could be to have paperwork for the customer during drop off as a receipt.Faith L.
Excellent serviceABEL H.
El cliente no dejó un comentario.JEFFREY L.
El cliente no dejó un comentario.Stanley R.
Best service i ever receive in any U-Haul .feel like guy wants to work according to your situation to help you come out of it .GIRIRAJSINH G.
El cliente no dejó un comentario.Thomas H.
It would be helpful if 8ft trucks were available.DONNA MAE T.
El cliente no dejó un comentario.JOANNIE G.
El cliente no dejó un comentario.Jennifer P.
El cliente no dejó un comentario.david G.