Truck was filthy, gave no chance for inspection of vehicle or insides.Michael Y.
Customer Reviews for Texas Express Lube & Auto Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jennifer T.
The employee at pick up location did not have me sign any paperwork, they did not walk out to verify or help with hooking up the trailer, didn't check to see lights all worked. The safety chain was broken when I picked up probably should have been repaired before I left with it. There was debris in the trailer when I picked up. I had to clean out.Casey T.
El cliente no dejó un comentario.Jeremy T.
Technician that was supposed to be hooking up the trailer before leaving did not know how to do it. And they did not air up the tire before it left.Candice T.
Your online reservation site had glitches and didn't allow me to complete everything, including uploading my drivers license (which in and of itself required pain-in-the-ass steps). They can get copy of DL on site; you should simply get INFO during reservation process.John T.
El cliente no dejó un comentario.STEVEN A.
El cliente no dejó un comentario.ALLEN S.
El cliente no dejó un comentario.Liliana V.
El cliente no dejó un comentario.MARVIN D.
The uhaul corporation works with all the members , it was a relief when I needed more time with my rental , uhaul said â€œ no worries â€œEFRAIN G.
El cliente no dejó un comentario.Bryan L.
I paid and was charged for a dolley I never received.Teresa M.
El cliente no dejó un comentario.MICHAEL S.
1. I was not aware of the existence of or the amount of the security deposit until my appointment to pick up the equipment. 2. The employee that hooked up the safety chains did so improperly.CHAD P.
Assist the customer hooking up the auto transport.Carlos C.
They were ok!Johnny R.
My original pickup location was changed because the truck was not returned so I had to go to another location on another side of town to get the size truck I needed. What I needed should have been taken to my original pick up location for me. Moving is stressful enough and I was not compensated for the inconvenience.ERICA S.
Dropped off truck, was greeted and was asked how I could be helped, he took me to a gentleman who took the keys, and it was a done deal. Both gentlemen were nice, and took care of business. Thank you both very much!!JOAQUIN F.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Jim L.
The Manager there was exceptionally nice and friendlyKevin J.
El cliente no dejó un comentario.Douglas M.
El cliente no dejó un comentario.Richard H.
I could not have been more pleased with the personal attention that I received from everyone that assisted me in this Rental. If I have anything that could be improved would be the addition of a Jack installed on the Trailer rented. Being an older customer that is prevented from lifting anything greater than 50 LBs did create issues during my rental. The Rental Center was more than happy to assist in the delivery and return of the Trailer. it was only during the time I was away from the center that it was an issue. I will return for my future needs to this location. Thank You.Wesley P.
El cliente no dejó un comentario.Samuel V.
El cliente no dejó un comentario.Mathew D.
Everything went smooth! Crystal was very nice and helpful!Stassney C.
Great service. Crystal is very helpful! She's made our moving experience very easy!Stassney C.
Very helpful and smooth processMichael W.
El cliente no dejó un comentario.Shannon H.
Excellent service, very friendly and helpful staff.Milton L.
I was basically on my own afternoon the paperwork was done. Thankfully there was an Area Manager on site that assisted us with the trailer hook up. There was a short in the wiring that he repaired so that all the lights would work.Keith B.
Windshield was a bit dirty, and the tank was not completely filled. It was very close to the "F" on the gas gauge. I drove 34 miles and the tank gauge indicated 3/4 of a tank. I should be able to drive more than 34 miles on a 4th of a tank.Richard K.
El cliente no dejó un comentario.sean C.
Excellent customer service... 🙂 no changes needed...Alexis J.
El cliente no dejó un comentario.JESSICA S.
The truck was not ready for use. The cab and cargo were dirty. The cab smelled like a cow pasture. The tire pressure was low. In order to switch out trucks we would of had to wait for someone to show up who knew how. We were time constrained so that wasn't an option. On the road the check engine light came on and off. Grateful we only had a short trip to make. Worst experience.Viola R.
Smooth pickup.Alan E.
Front desk lady was rude. And the truck.was not clean.DeMarcus S.
El cliente no dejó un comentario.Rodney P.
El cliente no dejó un comentario.martha S.
Prices are higher then our budget allowed. Outside of that very good serviceMichael S.
Great service.Christopher D.
El cliente no dejó un comentario.Jonathan B.
El cliente no dejó un comentario.Kathy B.
Awesome great service coming againYadira G.
El cliente no dejó un comentario.Kathleen G.
This was expensive to what I expected...jose C.
El cliente no dejó un comentario.johnny A.
No improvements everything was easy and the lady who helped me was awesome!Summer M.
U haul had to be jumped off twice. And when I checked the uhaul in online, i thought it said save $20 not charge $20 to check in online.JOANN B.
Crystal was very professinal and courteous. thank her for a pleasant experience.Jeannie C.
the Trailer was not the newest in the fleet, but was well maintained and clean.ROY L.
El cliente no dejó un comentario.Sally S.
El cliente no dejó un comentario.miranda M.