Customer Reviews for Tesmart
(U-Haul Neighborhood Dealer)

108 comentarios

1601 Interstate Hwy 30   Greenville, TX 75402

(903) 355-2365

Horarios de la ubicación

  • Lun.: 7 a. m. - 6 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(903) 355-2365

1601 Interstate Hwy 30
Greenville, TX 75402

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 7 a. m. - 6 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

The people running this buisness are extremely stupid and charged my card for 5 days instead of 4 and then wouldn't admit to the issue. They kept telling me that I was late when it was more than an hour before the drop off time. Even on the receipt it showed the actual drop off time as more than 50 minutes before the scheduled drop off time.

Anthony M. 
Clasificación:
5.0

This location in Greenville WILL be my preferred location from now on. Very professional and great to work with!! Thank you Jeff Powers

jeff P. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marshall M. 
Clasificación:
3.0

we went to the U_Haul in Princeton, Texas at public storage mart first.. Afterr over an hour wait, we found out that they did not have a suitable vehicle for us. what a waste of time.

Terry C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna B. 
Clasificación:
5.0

Beisdes not having a dolley, the tranactiion was smooth.

Tellis H. 
Clasificación:
4.0

More employees training how the company softwares Work

AGAPIUS A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martha W. 
Clasificación:
3.0

Uhaul should get their act together. It's sad that the last 4 attempts of rentals are so screwed up.

Jason B. 
Clasificación:
5.0

Good people

JIMMY C. 
Clasificación:
3.0

Not at this location, but at the location next to Dave's Best Buy in Greenville I called to confirm details per an email I received stating it was my pickup location. The guy who answered the phone was ridiculously rude and unhelpful. After that I talked to three different people over the phone through U-haul and every phone call I had I was faced with unprofessional people that didn't care if I was helped. Luckily, this location had very nice and helpful people to get the trailer ready to go.

Saylor A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lou M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey W. 
Clasificación:
5.0

Ninguno

Alexander O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dena G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
4.0

The U-Haul app is terrible I created an account and it would not let me log in to drop off the trailer

Justin V. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRYCE V. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

Perfect all the way. Owners are Excellent! Highly recommended.

DAVID A. 
Clasificación:
5.0

Great experience! Would highly recommend.

Brenda H. 
Clasificación:
5.0

This has been one of the best experiences with uhaul! Super nice people.

Brenda H. 
Clasificación:
5.0

Will rent here again. Smooth transaction, A+

Kurtis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles F. 
Clasificación:
5.0

not enough allotted days allowing for loading, unloading, and for the distance.considering road conditions, construction delays, weather, and your recommended speed limit.

Richard T. 
Clasificación:
1.0

Pre check in online and pay online still took over an hour to pick up this trailer. Looks like trailer needed new tires. Fortunately did ot have a blow out.

Richard L. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

Sam was great. He communicated well and the customer service was top-notch.

JOHN N. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

It was close so I did the online process to drop off so none of these ratings apply to the drop off location.

JULIAN V. 
Clasificación:
4.0

El cliente no dejó un comentario.

BESSIE B. 
Clasificación:
5.0

Very good people to deal with and fair

JIMMY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

brenda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
3.0

For whatever reason, they could not give me one. To rent a tow dolly one evening in one location in Texas and drop off the next morning in a different town in Texas the fee was $250. If I returned it to the same location as rented, fee was only $50.

RAYMOND H. 
Clasificación:
5.0

Great customer service. All needs taken care of. Gracias

DARREN FREDERICK R. 
Clasificación:
5.0

Awesome!

CLINTON W. 
Clasificación:
3.0

The U-haul app was not uploading my pictures and i had to resort to the u haul website

Hunter G. 
Clasificación:
5.0

Good people to deal with real friendly

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED G. 
Clasificación:
5.0

Good people to deal with

JIMMY C. 
Clasificación:
5.0

Very nice and clean place, it was an easy transition to drop off my trailer, 100% located.

JUAN D. 
Clasificación:
5.0

Very good people to deal with real nice also

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Great job!

Roy M. 
Clasificación:
3.0

It's a gas station and c-store but their gas pumps aren't working so you have to go a long way to find gas to fill up your truck before returning it. I was supposed to return my truck elsewhere but a representative called and told me to take it there.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah M. 
Clasificación:
5.0

There friendly people and good to deal with

JIMMY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthonia H. 
Clasificación:
5.0

Nothing everything was good

JERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA F. 
Clasificación:
3.0

It's a "former" gas station (I don't think the pumps worked) and liquor store I think. Person checking me in was fine so I guess If you just had to pick up a U-Haul there it's fine.

PATRICK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO V. 
Clasificación:
4.0

I returned the truck with more fuel than when I rented it and the clerk said he was trying to credit it to me but your system wouldn't let him. Sure had no problem charging me for the additional miles tho!

FRED G. 
Clasificación:
3.0

I had to unload the trailer by myself. There were no jacks, no lifts or anything to assist with getting the 6'x12' trailer off of my truck. This should have been communicated that I needed to bring extra help or a trailer dolly with me. The owner did call for her friend to drive over to help, but it took 30+ minutes to unload.

Marla W. 
Clasificación:
1.0

I reserved a tow dolly for 6 hours and returned it within that time and they charged my card twice. Unacceptable I want a refund.

DANIEL HERNANDEZ G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAKOB R. 
Clasificación:
4.0

We had trouble at turn in due to computer error that kept saying we travels 20,000 miles...duh. Mngr. was understanding but could not clear our release. He called U-Haul next morning and cleared it up and cleared us. I thank him for his effort.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Babette H. 
Clasificación:
1.0

Just a woman running the gas station, she asked if I knew how to hook up the auto transport to the truck and when I told her I didnt, she went outside and came back with a random man that connected the trailer to my van and helped put my car on the trailer. I had to tell him how to put the trailer fender down to let me out of my car, he opened it just enough for me to slip out and started closing the fender on my ankle. I was told to return the truck clean and with a full tank of gas. The truck had mud, sunflower seeds, and a makeup brush in the cab and the gas tank was not full. The damage form was emailed to me before I even saw the truck and the links did not work. When I got the truck home, I saw that the fender was busted and nearly leaning on the trailer tires. I made my 900 mile trip, yanking the broken fender off the tires every time I stopped for gas, and once I finally parked at my destination, I saw that one of my tires came unstrapped.

Emily M. 
Clasificación:
5.0

Great customer service, extremely friendly,

Ramon H. 
Clasificación:
3.0

I will not be recommending U-Haul to anyone any time soon. Not only has your system glitched twice but I was over charged because of one system error and I'm still fighting the other over a week later.

Samantha T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

REBECCA A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roelof M. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUANYUAN J. 
Clasificación:
2.0

There was no help offered, except to adk if I did everything though I did not know exactly what to do. Just looked at and talked to like I was stupid.

Tami K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA D. 
Clasificación:
4.0

Very helpful

Henry H. 
Clasificación:
5.0

Good people to rent from I highly recommend them thanks so much

JIMMY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERENCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

When clicked on the link in YOUR ap it directed me several miles to the west of Greenville. There is not a drop off location there. When you type in the address in your ap it directs you to the actual location about a mile east of Greenville. This omit out of the way diversion cost me an additional $6.95. I tried to call the 800# to complain and after about 20 United I gave up and hung up. The guy where I dropped off was nice and he was apologetic. The only reason I will not recommend him is because I will not recommend UHaul again. This was not a good experience from beginning till end.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shannon A. 
Clasificación:
3.0

I don't think they checked me in at the right time costing me more money

Michael H. 
Clasificación:
1.0

Dropped the truck off before they closed, still charged me for delivering the truck after hours. Left 2 messages, no one returned my call, bad business practice, definitely needs to be looked at. Very unhappy with the whole situation

Scott F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLOYD J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
3.0

El cliente no dejó un comentario.

david C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL SPENCER R. 
Clasificación:
3.0

El cliente no dejó un comentario.

janice Y. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba