Customer Reviews for Tesmart
(U-Haul Neighborhood Dealer)

183 comentarios

1601 Interstate Hwy 30   Greenville, TX 75402

(903) 355-2365

Horario de oficina

  • Mon: 9 am–5 pm
  • Tue: Closed
  • Wed-Sun: 9 am–5 pm
Horario especial
  • 11/5/2024: cerrado
  • 11/6/2024: cerrado
  • 11/7/2024: cerrado
  • 11/8/2024: cerrado
  • 11/9/2024: cerrado
  • 11/10/2024: cerrado
  • 11/11/2024: cerrado
  • 11/12/2024: cerrado
  • 11/13/2024: cerrado

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(903) 355-2365

1601 Interstate Hwy 30
Greenville, TX 75402

Servicios en esta ubicación:

Horario de oficina

  • Mon: 9 am–5 pm
  • Tue: Closed
  • Wed-Sun: 9 am–5 pm
Horario especial
  • 11/5/2024: cerrado
  • 11/6/2024: cerrado
  • 11/7/2024: cerrado
  • 11/8/2024: cerrado
  • 11/9/2024: cerrado
  • 11/10/2024: cerrado
  • 11/11/2024: cerrado
  • 11/12/2024: cerrado
  • 11/13/2024: cerrado

Mostrar todos los horarios

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

I heard this location is closing - good. Sirens went off when I approached the door to return the lock and then again late at night when I returned the key. The cell reception is terrible. It took us forever to check out. It was legitimately like something out of a horror movie. I ran away as the alarm blared and we peeled out of there. It was so bad, all we could do was laugh about it.

Melissa W 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B 
Clasificación:
1.0

Unable to login via phone app despite repeated calls and the same information was provided multiple times. Far easier to go with a competitor than deal with this again

Russell S 
Clasificación:
5.0

Good people to deal with Iv used them for 3 years

JIMMY C 
Clasificación:
5.0

Customer service was perfection! Thank you to both reps at the drop off location!

Janey D 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael m 
Clasificación:
5.0

El cliente no dejó un comentario.

melanie m 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY P 
Clasificación:
5.0

The guy who manages this location is so awesome. I have rented from uhaul many times but never registered online. He taught me how to register online and assisted through the process. He is definitely a great asset to this location. Please allow him to know he is appreciated.

ShaKaliyah W 
Clasificación:
3.0

An old service station. Wasn't that bad. Dark and cluttered inside. Attendant was helpful getting unhooked.

Bradford S 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron B 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy A 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee M 
Clasificación:
5.0

Very quick and professional

Bill C 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda R 
Clasificación:
3.0

The truck leaked in several places and it was pouring down rain the day we moved so our stuff got wet. It was humid outside and the air conditioner didn't work. We got the truck on 1/16 of a tank and was told we had to fill it up to 1/4 of a tank. We only drive it about 55 miles… and we had to pay $52 in fuel… I think a credit needs to be given since we were not given the truck on a 1/4 of a tank. The dealer told us to mention this in our feedback.

Kelli D 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad H 
Clasificación:
2.0

Scheduled a truck for 8 hours and they never showed up, so we called a U-Haul agent who took us through an hour of finding the attendant not available and jumping through hoops to get approved for a 24hr transaction and losing time allotted for the truck rental, though they reimbursed us $50 we did t get to use the truck as long as we paid for it to be scheduled. The mobile app should have at least realigned the time schedule for the hours I paid for. Sad service though the equipment was well kept maintained

Sandy G 
Clasificación:
5.0

Very helpful. U-Haul system was down but he handled it like a pro.

Angela C 
Clasificación:
5.0

El cliente no dejó un comentario.

Dyetanya W 
Clasificación:
3.0

Had to fight the door open. The reservation amount is not what I was charged. Reservation was 37 and I paid 41. Not huge, but I rent a lot and this location is always more than the revervation price. As for the app for returns, it never works.

Daniel W 
Clasificación:
4.0

El cliente no dejó un comentario.

randolph m 
Clasificación:
5.0

El cliente no dejó un comentario.

Tab B 
Clasificación:
5.0

Best place in town

Jessica P 
Clasificación:
5.0

Good friendly service.

Omar G 
Clasificación:
5.0

El cliente no dejó un comentario.

James C 
Clasificación:
5.0

El cliente no dejó un comentario.

James C 
Clasificación:
5.0

El cliente no dejó un comentario.

joe f 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen M 
Clasificación:
5.0

Great experience all together.

Elias D 
Clasificación:
2.0

I was told I would receive a 15 foot box truck in substitution for a 10 foot because they didn't have one supposedly. When I arrive, somehow, now there's 3 10 footers. was promised a discount for having to upgrade to a 10 footer. Payed the same amount for a 15, ans got a 10. I unbelievably pissed. Fuck this company

Brennen B 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W 
Clasificación:
4.0

El cliente no dejó un comentario.

Fredrick E 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B 
Clasificación:
3.0

El cliente no dejó un comentario.

Antonio W 
Clasificación:
3.0

The agent needs to go over the contract and confirm everything before charging the card.

Stephine C 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth S 
Clasificación:
3.0

They were full so I had to drop off the trailer at another location

elizabeth t 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry M 
Clasificación:
5.0

Quick and easy! Ordered online and everything was ready when we went to pick up the trailer.

Renee B 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason L 
Clasificación:
5.0

Sam was very knowledgeable and polite. He made this the easiest trailer rental I ever experienced. He keeps his trucks and trailers very clean.

Thomas A 
Clasificación:
5.0

Professional

Herb B 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W 
Clasificación:
5.0

Nothing everything was good

JERRY C 
Clasificación:
5.0

El cliente no dejó un comentario.

larry c 
Clasificación:
5.0

Everything was great.

Sherry F 
Clasificación:
4.0

El cliente no dejó un comentario.

James P 
Clasificación:
5.0

El cliente no dejó un comentario.

Elgelita W 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew w 
Clasificación:
5.0

El cliente no dejó un comentario.

david m 
Clasificación:
3.0

El cliente no dejó un comentario.

christopher m 
Clasificación:
4.0

He was friendly and helpful.

Susan E 
Clasificación:
5.0

Amazing customer service! I was in and out very quickly! Highly recommend!

Hunter P 
Clasificación:
5.0

I had a very pleasant experience renting from this Uhaul location. All of my questions were answered, and the gentlemen that I talked to, was very kind, and very helpful. Also, they had the size of truck that I needed, when no one else did! Thank you so much, BettyO

Betty O 
Clasificación:
5.0

Great service.

Keith Z 
Clasificación:
5.0

Nothing all good

Edgar T 
Clasificación:
4.0

El cliente no dejó un comentario.

Yolanda M 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K 
Clasificación:
5.0

Fast and easy pick up and delivery..

Steven W 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenton B 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey T 
Clasificación:
2.0

It was just a horrible experience with this rental all around

Robin B 
Clasificación:
4.0

El cliente no dejó un comentario.

Yolanda M 
Clasificación:
2.0

El cliente no dejó un comentario.

Travis K 
Clasificación:
1.0

Man at the drop off location was very rude . Hire some pleasant people

CHRISTINA E 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie C 
Clasificación:
5.0

I had actual;lyt messed up and made the reservation or the incorrect day. The gentleman helping me was more than accommodating in fixing my reservation and helping me out. Truly apprecciated.

Randy K 
Clasificación:
5.0

This is the best place to rent uhauls. They always have a motorcycle trailer, which is what we usually need. They are very friendly and helpful. Would highly recommend.

Brenda H 
Clasificación:
1.0

Awful, over charged

Dusty P 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J 
Clasificación:
1.0

Stop him from taking miles away from the customers Kevin gave me an extra 20 miles because I had to go out of my 16.7 miles to pickup this truck I was not happy with going 16 miles out of my way to go get it anyway so I was given 20 miles from Kevin this ole guy Sam at Tesmart took my 20 off he showed I went 130 miles I did not I went 88 miles then add the 16 miles I was not suppose to pay but I did pay I went then another 16 miles this morning to take it turn in, so I should not had to pay for $32 that wasn’t my fault the way Kevin set me up and I will never use Uhaul again!! I got ripped off big time!

Mary S 
Clasificación:
4.0

El cliente no dejó un comentario.

Yolanda M 
Clasificación:
3.0

This individual location I have no complaints about, but I don't like having to take extra time off of work to avoid a $20 fee for after hours return. If I'm just dropping the trailer off at night it shouldn't be an extra fee.

Cody W 
Clasificación:
1.0

The people running this buisness are extremely stupid and charged my card for 5 days instead of 4 and then wouldn't admit to the issue. They kept telling me that I was late when it was more than an hour before the drop off time. Even on the receipt it showed the actual drop off time as more than 50 minutes before the scheduled drop off time.

Anthony M 
Clasificación:
5.0

This location in Greenville WILL be my preferred location from now on. Very professional and great to work with!! Thank you Jeff Powers

jeff p 
Clasificación:
5.0

Good people to deal with

JIMMY C 
Clasificación:
3.0

El cliente no dejó un comentario.

Marshall M 
Clasificación:
3.0

we went to the U_Haul in Princeton, Texas at public storage mart first.. Afterr over an hour wait, we found out that they did not have a suitable vehicle for us. what a waste of time.

Terry C 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna B 
Clasificación:
5.0

Beisdes not having a dolley, the tranactiion was smooth.

Tellis H 
Clasificación:
4.0

More employees training how the company softwares Work

AGAPIUS A 
Clasificación:
3.0

El cliente no dejó un comentario.

Martha W 
Clasificación:
3.0

Uhaul should get their act together. It's sad that the last 4 attempts of rentals are so screwed up.

Jason B 
Clasificación:
5.0

Good people

JIMMY C 
Clasificación:
3.0

Not at this location, but at the location next to Dave's Best Buy in Greenville I called to confirm details per an email I received stating it was my pickup location. The guy who answered the phone was ridiculously rude and unhelpful. After that I talked to three different people over the phone through U-haul and every phone call I had I was faced with unprofessional people that didn't care if I was helped. Luckily, this location had very nice and helpful people to get the trailer ready to go.

Saylor A 
Clasificación:
4.0

El cliente no dejó un comentario.

Lou M 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey W 
Clasificación:
5.0

Ninguno

Alexander O 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca L 
Clasificación:
5.0

El cliente no dejó un comentario.

Dena G 
Clasificación:
5.0

El cliente no dejó un comentario.

James B 
Clasificación:
5.0

Good people to deal with

JIMMY C 
Clasificación:
4.0

The U-Haul app is terrible I created an account and it would not let me log in to drop off the trailer

Justin V 
Clasificación:
4.0

El cliente no dejó un comentario.

BRYCE V 
Clasificación:
5.0

Good people to deal with

JIMMY C 
Clasificación:
5.0

Perfect all the way. Owners are Excellent! Highly recommended.

DAVID A 
Clasificación:
5.0

Great experience! Would highly recommend.

Brenda H 
Clasificación:
5.0

This has been one of the best experiences with uhaul! Super nice people.

Brenda H 
No se han enviado comentarios para esta ubicación.

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