1000x better than expected!!! Would highly reccomend :)Tasha B.
Customer Reviews for Terrys Rental & Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All was well until uhaul called me in the morning asking where the trailer was while I still had 10 hrs on the rental even though I had returned it after 3 hours of use. That will piss a man off.Chris D.
El cliente no dejó un comentario.mike K.
El cliente no dejó un comentario.sergei M.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.roseann K.
I dropped the truck off during business hours, no employee was on site, and wasn't sure I was confirming my on time drop off through the app. There was a sign on the door that the employee would be back soon and to call a number. I called the number and you could hear the phone ringing inside the locked office.Justin K.
El cliente no dejó un comentario.Alex T.
El cliente no dejó un comentario.Terry A.
El cliente no dejó un comentario.Mike K.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.Barbara W.
Terry gave me GREAT service.Shirley P.
El cliente no dejó un comentario.MARY P.
El cliente no dejó un comentario.Eric B.
El cliente no dejó un comentario.Justin L.
El cliente no dejó un comentario.R.W. B.
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.patricia B.
El cliente no dejó un comentario.Gregg S.
Terry's Uhaul Shepherd of the Hills , Branson, MO Very helpful. I highly recommend him.Shirley P.
Gas guage not working. Put $20 more in than needed. Should get refunded but dont expect anything from uhaul. Not customer friendlyDavid D.
El cliente no dejó un comentario.CHARLES V.
El cliente no dejó un comentario.Erin L.
I was impressed with the quality, power, and sturdiness of the vehicle I rented. It is also the newest machine I've ever been loaned. If all the vehicles in the fleet were like this one, it would be hard to go anywhere elseChris S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Ross H.
We voiced out complaint about the gas situation and was told we were welcome to give a review.Susan M.
El cliente no dejó un comentario.mark G.
El cliente no dejó un comentario.DOUG W.
Its all goodDon W.
El cliente no dejó un comentario.matthew C.
Reserved to pick up at 8am, there was no Uhaul for us when we showed up and we had to wait an hour past our reserved time to get one.Mark H.
El cliente no dejó un comentario.Dalinda D.
El cliente no dejó un comentario.DEBBIE C.
El cliente no dejó un comentario.Daniel J.
El cliente no dejó un comentario.JAMES M.
Terry is a very nice man,,very helpful and out going .I would highly recommend his place of bussiness to anyone. Larry OlsonLARRY O.
El cliente no dejó un comentario.Teresa O.
Had trouble getting me signed in Computer kept dropping. Took an hourmel B.
El cliente no dejó un comentario.Patrick S.
Great Service!Victor V.
El cliente no dejó un comentario.david E.
The man we delt with was very nice and helpful!KAREN D.
El cliente no dejó un comentario.david E.
If that was Terry I talked to, the guy was super helpful and inviting. He helped me get the return finished and helped get me on my way expeditiously.Rebecca S.
El cliente no dejó un comentario.Travis J.
Have corporate get back as was promised. I was promised a call back twice and never got oneJohn A.
Reroute your customers from Hollister MO. to this location, they will be treated much better.hattie R.
It would be VERY help if this very heavy dual axle trailer had a trailer jack instead of using brute force to lift the tongue from the vehicle. Another same size trailer on the return lot had a jack.TERRY C.
I was charged an extra charge after drop off. I have no idea why. I called the Branson location for help to see what the extra charge was for. She stated she couldn't help me with that, to contact corporate. I dropped off the truck more than full and very clean. I was about an hour late due to a storage issue. I called the help number to say it would be a little late, the operator said that was fine. No clue about the almost $60 charge??Lynette D.
The person is elderly & can't do trailer wire hookup so have a 2nd person to help him. The pickup time was later due to many patrons but it was listed as 10:00 am anywaySTEPHEN K.
The gentleman was kind and thorough. Everything was taken care of efficiently. The truck was clean and in good running condition. I would 100% recommend him and use his services again. Very positive experience.SHERRY B.
El cliente no dejó un comentario.Lynn C.
Staff was friendly, helpful in assisting loading the rented wrappping pads,shared that gas tank was at 7/8 full and to only return as such.Gary K.
El cliente no dejó un comentario.JOSE A.
They where so helpful and got me back on the road quicklyGLEN P.
Quick and easyDennis S.
El cliente no dejó un comentario.Jeff R.
I reserved a truck and went to pick it up but Terry didn't have one. I didn't even show up in the system. He then called someone else, they had a truck for me and Terry couldn't give us the address of where they were. We found the place and started driving to it - rcvd a phone call stating oops that vehicle is not available. Ended going back to Terry for a bigger truck but with the price of the original rental.Carol K.
El cliente no dejó un comentario.Bobby C.
El cliente no dejó un comentario.william S.
El cliente no dejó un comentario.Cindy M.
Trailer leaked in the rain got our stuff wet needs to be repairedTony A.
El cliente no dejó un comentario.RENEE P.
El cliente no dejó un comentario.Terry T.
El cliente no dejó un comentario.ED B.
El cliente no dejó un comentario.Robert S.
Overall experience good good people excellentJerry H.
The reason for the negative review is because the 20ft moving van I rented was very load due to a defective or missing muffler making it very hard on the ears. When I reported this to the checkout person they did not appear concerned.David R.
El cliente no dejó un comentario.Carolyn B.
El cliente no dejó un comentario.Mike H.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Jerome S.
Great staff and very helpful !Misty R.
Very nice and efficient.Shirley Z.
Can't really comment on anything other than everyone was helpful inviting and a pleasure doing business with. Just keep it up you're doing wellJerry H.
El cliente no dejó un comentario.Terrance S.
El cliente no dejó un comentario.John M.
Easy drop-off process. In and out in less than 5 minutes.Wes B.
Very friendly and helpful 👍👍GENE L.
El cliente no dejó un comentario.Christopher G.
Everything was ready on time and working properly.Joel K.
El cliente no dejó un comentario.Ken B.
Friendly and helpful staff.Wallace J.
El cliente no dejó un comentario.LUANA V.
Have staff at work.David S.
El cliente no dejó un comentario.evan R.
El cliente no dejó un comentario.Jessie T.
El cliente no dejó un comentario.Brian B.
This was a very positive event and I want to thank Terry and Steph for the finest in service This is a 5*****organization. Thank you so much for your help and care. Geno and ShirleyEugene B.
They were closed due to weather on my return date and for 2 days after and then tried to charge me for extra rental days!!!Michael F.
Very friendly and helpful. Overall a great experience. Will be back.GERARD E.
The owner is very slow. I prefer renting from Elizabeth on hiway 248 Branson - but they did not have the truck.Roxanne S.
El cliente no dejó un comentario.hattie R.
The owner was very nice and accommodating.gary U.
El cliente no dejó un comentario.Joshua D.