Very smooth and easy drop off location- would also recommend this site. We will be using again!Jerry H.
Customer Reviews for Terrys Rental & Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very frien dly and helpful.Joseph S.
Dealer was not open during all posted operating hours. Did not receive a copy of the rental agreement when I picked up the equipment. Equipment was clean. Billing was accurate.Paul D.
El cliente no dejó un comentario.ROBYN B.
El cliente no dejó un comentario.JUSTIN S.
No need for improvements. Every thing worked well.markos L.
El cliente no dejó un comentario.Richard O.
El cliente no dejó un comentario.Jim S.
El cliente no dejó un comentario.SANDRA K.
El cliente no dejó un comentario.Steve H.
Read my complaint that's filed that I'm still waiting to hear from the district manager on!Eddie B.
They had Sunday hours but nobody there to help take the trailer off my truck. Had to do it by myself.ron S.
Easy leash drop off in 15 minutes. Would have been shorter but my backing the trailer was not good.TIM S.
El cliente no dejó un comentario.Richard L.
nice friendly staff.franklin H.
El cliente no dejó un comentario.Malinda S.
Easy drop offWILLIAM B.
El cliente no dejó un comentario.Christopher D.
El cliente no dejó un comentario.James H.
Was charged for an extra day because the truck was checked in until almost 24 hours after it was dropped off. Had to dispute the charges.Jody K.
Very pleasedArthur M.
El cliente no dejó un comentario.david M.
El cliente no dejó un comentario.Annie M.
El cliente no dejó un comentario.Christopher S.
El cliente no dejó un comentario.Melissa G.
El cliente no dejó un comentario.Loretta S.
El cliente no dejó un comentario.Bob H.
Very friendly staffkeith M.
I scheduled my equipment in Harrison,AR. U-Haul confirmed then within 24 hours of pick up moved to another city. Very disappointing given the confirmed reservation backed by credit card.Bill S.
El cliente no dejó un comentario.Sandi A.
have a grace period of 2 to 3 hours I had to pay additional day because I was not able to complete my job by 1 pm the following day. But I was done with the trailer by 3 pm. So I was told to keep it until the next day. So it cost me an additional day and had to drive around town with the trailer attached which can be a hazard. Thought that was rather unprofessional.Wallace J.
El cliente no dejó un comentario.Dena N.
El cliente no dejó un comentario.john M.
El cliente no dejó un comentario.Alexandru T.
El cliente no dejó un comentario.SHANE C.
El cliente no dejó un comentario.Joshua P.
El cliente no dejó un comentario.GRANT H.
We have done a lot of moving, but this was the worst moving experience ever. We reserved a truck early, confirmed it three times along with equipment needed. When we got there to pick it up there was no truck available, they had no appliance dolly and no padding available. The owner was rude and not accommodating. Would never use them again.John M.
El cliente no dejó un comentario.LUIS M.
El cliente no dejó un comentario.BRIAN W.
El cliente no dejó un comentario.MARCICA B.
I have dropped off one-way and rented in-town from this site. They have been great with information and check in/out each time.Stephen B.
El cliente no dejó un comentario.Jessie T.
Communication. On the phone, I was told an 8:30 pickup, but when I got there, I was scheduled for 10:45. Luckily the truck had been returned early, so I was able to rent it on time.Marjorie H.
Megan was amazing! She was extremely helpful and knowledgeable of the equipment. She helped us hook everything up and got us on the road safely.SHELBY M.
Total Customer Service Experience, above and beyond from the Reservation to the Pick-up and Drop-off. I will be renting from this location again here in the near future! Thanks Megan for everything!CHRISTOPHER O.
I would highly recommend this location to a friend. Megan is awesome and will help with anything in her power to help ease the stress from moving. A uhaul company in Branson at Ace Hardware treated us with disrespect and Megan got us right in and placed us in a rental truck without hesitation. If you need a uhaul in Branson I highly recommend staying away from Ace Hardware and go to Sheppard of the Hills.JOSEPH C.
Terry is very kind and helpfulJen D.
El cliente no dejó un comentario.INDRAJITSINH V.
El cliente no dejó un comentario.Jacquie H.
Megan was prompt and answered all questions. Made recommendations that made trip much easier.TRACIN S.
El cliente no dejó un comentario.Mary B.
Get the map service to give the correct directionsRobert J.
El cliente no dejó un comentario.Charles U.
El cliente no dejó un comentario.JEFFREY C.
El cliente no dejó un comentario.Devin S.
El cliente no dejó un comentario.james L.
I had an emergency develop while on vacation quite away from home. They were able to supply me with what I needed when I needed it in order to get my vehicle home.TERRY H.
Meagan was amazing and helpful!!! She helped at every step she even called to check on me.John M.
Pleasant helpful people.Aaron M.
Megan gave us great service. She even texted us back quickly with answers for our trip.Joyce H.
We will rent from this location again...truck was ready & in great condition. Excellent customer service...we rate this business A+.Michael M.
This is the gas tank on the truck we rented was empty we put 8:50 in it and it didn't hardly move so we put another $15 in it I've never rented a truck before that did not have a full tankSALLY B.
Terry was great. Went above and beyond.Sarah U.
El cliente no dejó un comentario.ROGER N.
El cliente no dejó un comentario.BEVERLY M.
Absolutely problem free!, Personnel very niceJOHNNY L.
El cliente no dejó un comentario.JOSE N.
El cliente no dejó un comentario.Robert B.
I used after hours drop off which is a nice convenience. I have dropped off at this location several times now and it is a nice location and easy to do.Brett S.
El cliente no dejó un comentario.Blake W.
It was an easy process. My only issue was the truck, itself, was difficult to drive. It was a 10', but handled rough.CINDY F.
El cliente no dejó un comentario.Alicia V.
El cliente no dejó un comentario.shawn P.
El cliente no dejó un comentario.Vicki S.
El cliente no dejó un comentario.STEPHEN B.
Terry is awesomedarla S.
Terry was extremely helpful with great communicationMICHELLE S.
El cliente no dejó un comentario.TEDDI M.
El cliente no dejó un comentario.RICHARD C.
El cliente no dejó un comentario.BRIAN C.
I appreciate your wisdom. You knew exactly what I needed, even though I argued with you about how long it would take, etc., You were extremely tactful and kind. I'm writing this about Terry Abbey. The movers you supplied were extremely knowledgeable and very careful with my Possessions. They went the extra mile to make sure that my move was successful. I am hoping I don't have to move for the next 20 years. But if I do, your place be the 1st place I come to get help for a U-haul. I will definitely recommend you to anyone who asks me about a reference for moving. Since I have moved 42 years in my life, people think I am some kind of an expert.faith Y.
Very unprofessional employees, didn't seem to know how to use the computer, took far too long from the time we arrived until we could leave with truck. We asked for a total bill with a receipt and were told they would send a email with the total, they didn't inspect the truck or check the mileage. Very bad experience, will not use this location again.richard K.
I have been charged wrong the reciept is unreadable. When trying to get reasons for billing charges I was dismissed by employee. I rented a truck got $19.98 a day got it for 2 days plus 100 miles @ $1.29 per mile. No insurance 1 dolly at $7.00 a day. Then I added I day no extra miles just the truck and dolly $19.98 plus $7.00. My charges are the same for both times, this is not right.MARGARET S.
El cliente no dejó un comentario.Brandon C.
All goodMark C.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.BRIAN L.
El cliente no dejó un comentario.REBECCA G.
Great service wouldn't want them to change anythingRobert R.
El cliente no dejó un comentario.DENNIS C.
Excellent serviceJOHNM D.
El cliente no dejó un comentario.JON O.
El cliente no dejó un comentario.murray S.
El cliente no dejó un comentario.KONNIJO C.
Megan was extremely helpful and friendly. Very informative about the area.Anna C.
Megan also went above and beyond ..checking in trailer and truck was a breeze ..thank you MeganKevin V.
Great experience. Thanks Megan.KIMBERLEE H.
Thank you, Megan, for your great customer service. You made a difficult situation manageable.KIMBERLEE H.