Comentarios del cliente para Tenafly Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tenafly Self Storage

Grado total:

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David Y. en

Grado:

El cliente no dejó un comentario.

Chantay R. en

Grado:

I think I should have had the newer van instead of an older one

Rotem L. en

Grado:

El cliente no dejó un comentario.

dimitrios s. en

Grado:

I don’t know why you charge me for fuel I brought it back with more than 5/8 that I pick it up

Dheeraj L. en

Grado:

El cliente no dejó un comentario.

stav m. en

Grado:

Very frustrated with this process. Uhaul says they give a free month but make it difficult to know if a location is eligible. Then canceling the reservation and receiving the $6.95 back is a nightmare

Mirta P. en

Grado:

This was a terrible experience and I would definitely not recommend this location to anybody. Terrible customer service, office was dingy, owner was not pleasant, and the order was not prepared properly.

Michael M. en

Grado:

It takes too long to check in. That process needs to be streamlined somehow. Otherwise, the truck and the location were fine.

Matthew G. en

Grado:

I was overcharged a secondary charge on my credit card without explanation, consent, or reply to my complaint. I am considering filing with the BBB and will be disputing the charge with my bank.

kishin b. en

Grado:

All well keep up the good work?? Will recommend to friends and when need be. - will use the services again at your location

KATHLEEN L. en

Grado:

Didn’t qualify for free month even though picked from uhaul list

Louis I. en

Grado:

El cliente no dejó un comentario.

JoSEPH R. en

Grado:

Was charged double What I was quoted. Poor, slow service. Waited in an empty office for 10 minutes for an employee who told me to wait monger for another employee.

Neil C. en

Grado:

El cliente no dejó un comentario.

PETER S. en

Grado:

Nice, clean, safe storage. However, the manager often is not there and is unreliable about when he will be available. I had to come three times before he was there during regular posted hours to rent

Jonathan B. en

Grado:

No front lights!! Only one high beam worked. Also, the 24/7 app wasted about 40 minutes of my time and ended up not working so I had to revert to waiting for the u-haul center to open up (for pickup) and dropping off the vehicle by just dropping off the keys (for drop off). The Uhaul center attendant was efficient and courteous and the location very convenient for me. I would rent from there again. The problem was with the truck and U-Haul 24/7 app.

margie g. en

Grado:

El cliente no dejó un comentario.

Jonathan G. en

Grado:

El cliente no dejó un comentario.

eric s. en

Grado:

El cliente no dejó un comentario.

Marie K D. en

Grado:

El cliente no dejó un comentario.

Gerald W. en

Grado:

El cliente no dejó un comentario.

Meryl S. en

Grado:

I believe they only have 1 10’ truck and 1 van. That’s not enough trucks to actually call it a Uhaul location in my opinion. Get more trucks!

SAMUEL L. en

Grado:

Parking was not obvious and difficult for larger trucks (20' and larger)

Mitchell S. en

Grado:

I paid for a dolly and furniture pads and neither of which were in the truck when I got there.

Lex G. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

El cliente no dejó un comentario.

MAXINE N. en

Grado:

The administrator was very friendly. However, there was only 1 person working and we waited about 40 minutes before getting to see him because there were a couple of people a head of us.

Ben S. en

Grado:

It was a good experience all around.

Peter K. en

Grado:

Make the mileage rate more clear. I feel the rate was very high.

Cameron H. en

Grado:

Again let me drop my materials off where I initially scheduled to do sk

courage n. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

Customer service

Dennis M. en

Grado:

Truck was dirty when I rented it. I had to sweep the truck before I started my move. The guy working was nice enough and promptly gave me a truck. Also, Pro Auto Repair in Hackensack guaranteed me a truck at 9am and when I showed up they didn’t have a truck. So I had to switch my plans and waste an hour and a half of move time.

philip m. en

Grado:

Was given truck with broken ramp. Returned right away. Refused refund.

frederick p. en

Grado:

El cliente no dejó un comentario.

joseph c. en

Grado:

One issue was encountered. The "cargo" light was not working. Could not get it to turn on. Other than that, the service from the Tenafly NJ location was EXCELLENT. HIGHLY recommended.

Jemara B. en

Grado:

El cliente no dejó un comentario.