Customer Reviews for Temal 99cents & Up Store
(Distribuidor de U-Haul del vecindario)

147 comentarios

13207 120th Ave   South Ozone Park, NY 11420

(718) 323-1338

Location Hours

  • Lun. - sáb.: 8:30 a. m. - 7 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(718) 323-1338

13207 120th Ave
South Ozone Park, NY 11420

Services at this Location:

Location Hours

  • Lun. - sáb.: 8:30 a. m. - 7 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The neighborhood U-Haul dealer was not professional or polite at all. I called to verify the store hours and the worker was very curt and boarder line rude. And when I sent my mover to pick up my reserved 10 foot truck the dealer did not have it and only offered a van. When I arrived at the drop off to express my disappointment the worker told me to shut up. And refused to close out my order and provide me a receipt. I asked for his name he said it was John Smith. Do NOT do business with this location. Most unprofessional service I have ever received in my life. My move took an entire 6 hours from three round trips to and from instead of one trip with a truck and I had to pay extra for my hired movers. Totally inconvenient and the man at the U-Haul dealer provided no empathy or apologies for his negligence and lack of communication.

Emily O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna T. 
Clasificación:
5.0

This location is perfect they need more small truck

Rosanna T. 
Clasificación:
1.0

They keep charging our card , well have to call the bank to dispute the extra charges, also we didn't take safe moving but we're being charge for it , from $29 , to $281 , that's for 4 hours and 20 miles , ridiculous

Narima J. 
Clasificación:
5.0

Courteous people at this location

Rosanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francois P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna T. 
Clasificación:
5.0

Need more vehicle

Rosanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna T. 
Clasificación:
5.0

It's Awesome

Ashiqur R. 
Clasificación:
5.0

Everything for most part went well. The price that's advertised is not even close to what you pay at the end.

Genaro J. 
Clasificación:
5.0

Busy store and had to wait about 10 minutes, but well worth it as they were Respectful and would recommend this site to pick up a truck and even shop there while you wait.

ANTHONY F. 
Clasificación:
4.0

Clean the vehicle

Manuel C. 
Clasificación:
1.0

So started with 12 simultaneous text saying my reservation was confirmed and good but not possible. That was followed by a phone call where the attendant lied to me saying the 24/7 gas station I was supposed to pick up the truck at would be closed. And I now had to go to another location (30 min drive) I arrived there and the online pickup told me to come back at 7AM the next day (after my rental would have expired). After a lengthy phone call in the cold, I was rebooked for another location at a 45 minutes drive away. I arrived there to find a truck completely stuck in snow and ice and it took 25 minutes to get someone on the phone to help. Also turns out, that since it was now 7, *I* was late for my 5:30 pick up, and could no longer online check in. I got a very rude lady on the phone and then had to call back to be connected with a person I had to explain everything over and over again. When I was about to give up, I finally got a truck I could use. Because the location was in bum-f nowhere it added 20+ miles to my trip and I somehow I'm the one paying for that.

Lucas B. 
Clasificación:
5.0

Wonderful

Rosanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan R. 
Clasificación:
5.0

This location is the best I went to need more trucks

Rosanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosanna T. 
Clasificación:
3.0

El cliente no dejó un comentario.

pasquale F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Very friendly staff this is my 3rd time renting from them.

Ruvin B. 
Clasificación:
3.0

The location was missing items I had requested. I received the truck with low pressure in the rear left tire. I left an item in the truck after I returned it and was told I can come to the store to retrieve them. I arrive to the store and the truck was already rented by another person, with my item left inside. An overall under-average experience.

Kristoffer F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lovepreet S. 
Clasificación:
1.0

The van was not clean. Dust and musk smell inside. Being that we are in a pandemic. I would have thought cleanliness is frist priorities for this kinda of company. And then to top it all off it needed air in the back right tire. Also the contact less pick up needs alot of work. Waiting on the phone over 1 hrs to speak with a rep.

Melissa R. 
Clasificación:
1.0

My entire u- haul experience was horrible. At this location no one was there to help me. The one lady at the counter just told me to use my phone even though the app told me to go inside and ask for assistance. The truck was filthy inside. One of the tires was going flat. The app was a disaster. Never again

bonnie R. 
Clasificación:
3.0

Truck ran well, engine light was on the whole time I drove the truck, but passenger interior should have been a lot cleaner. A damp rag does wonders.

Edward W. 
Clasificación:
3.0

Easy pick up and drop off would definitely recommend.

Javier F. 
Clasificación:
3.0

I have photos of a the dirty truck and broken mirror

Tyrone C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trishna G. 
Clasificación:
3.0

El cliente no dejó un comentario.

FARINA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

seegobin M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jerel P. 
Clasificación:
1.0

I didn't get my furniture dolly, even though I was billed for it .

Ellis C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
1.0

Truck was dirty from inside. I uploaded the pictures upon check in. Wiper was broken! Driver side door falling apart. Poor management at the pickup locations. Employees had no clue how to assist me. The guy seemed to be rolling off his bed. Return was even more problematic. They have no space for truck park. They asked me to find legal parking?!? They should have a lot to park. How will I find parking for a truck in queens residential area?!? Bad service overall. I have renewed many times from U-Haul. But this place is a joke. Not professional at all.

Hardeep S. 
Clasificación:
3.0

Make Reservations and return policy more easier to understand

Mark F. 
Clasificación:
1.0

I've asked you guys time and time again to remove this Email address from this order. This is not the renters Email address.

Jeffrey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramgopaul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEOPOLD K. 
Clasificación:
1.0

We didn't c ther was no number plate on the truck and we got 3 tickets from police including ticket for adds on it Seriously this sucks

PARVINDER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJENDRANAUTH D. 
Clasificación:
5.0

Efficient service

dharmendra B. 
Clasificación:
5.0

Fantastic and convenient

ray P. 
Clasificación:
5.0

Great

rohan R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eddie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight D. 
Clasificación:
5.0

This location service was great

Geremy R. 
Clasificación:
3.0

Hard to find no u haul sign rate were high per milage didnt expected to be so high

rakesh B. 
Clasificación:
5.0

Great

dhun R. 
Clasificación:
1.0

I am right now going to dispute with my credit card this location is trying to overcharge me claiming I used over a 150 mileage. I originally estimated I would use 45 miles and I happen to go over 7 miles making it 53 miles total used. I am so angry feeling like I'm being scammed.

Royal H. 
Clasificación:
5.0

Faultless

teofilo P. 
Clasificación:
5.0

Best uhaul dealers around the area

giselle C. 
Clasificación:
1.0

Over charging for fuel on the bill when the tank of gas was not filled to “full” to began with it when obtaining the truck.

Regine J. 
Clasificación:
5.0

Nice location ,while waiting you buy beverage, snacks ,household stuff ,grocery and all essential items for home at location,keeping up.

cuevas P. 
Clasificación:
5.0

Excellent management

Maribel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalia W. 
Clasificación:
5.0

One of the best uhaul location to rent.Excellent services

clyde A. 
Clasificación:
5.0

Location is perfect .this manager is polite and accommodating regardless of how busy they are

defreitas L. 
Clasificación:
5.0

Very polite people running this location .I think customers who use the service and don't want to pay for service they give bad reviews

peter H. 
Clasificación:
5.0

Honest people

dharmendra B. 
Clasificación:
1.0

Train attendant how to use your System Representative Tried to bill my card at multiple intervals resulting on my bank putting a block on my card

Rajendra D. 
Clasificación:
5.0

You should ensure that it's super clear the vehicle size customers are picking up. I had to May two trips, instead of one, and paid much more than expected because of my trips. Pleasant people at the pickup location!

Shaquana B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY L. 
Clasificación:
5.0

Very courteous people running this operation

nanroy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

giselle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davendra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
5.0

Perfect location ,need more parking

ray P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed G. 
Clasificación:
5.0

Very friendly and very convenience

ALI I. 
Clasificación:
5.0

Carry moving supplies .More vehicle

peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar A. 
Clasificación:
1.0

This email doesn't belong to the person that is renting these uhauls..please update your customer info. He may have my old number which is associated with this email. Gracias.

Edwin R. 
Clasificación:
3.0

What you do need is the option for expass for New Yorkers. And for the vehicle to be maintained with all liquids in the car!

Sonia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fiaz M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark F. 
Clasificación:
5.0

Excellent service

sherril G. 
Clasificación:
5.0

This guy is a genius of manager

peter H. 
Clasificación:
1.0

This site is horrible check the contract carefully as they are overcharging with mileage. Match the numbers on the contract with the ones on the vehicle before leaving their premises. They were overcharging us about $30.09

Andy R. 
Clasificación:
5.0

Need larger trucks

defreitas L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRIS S. 
Clasificación:
5.0

Honest business people

dharmendra B. 
Clasificación:
5.0

This guy is a real an honest genius of a businessman

DIANA B. 
Clasificación:
5.0

Noting ,this guy is verse in what he is doing

dharmendra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

loy B. 
Clasificación:
5.0

Need big6 trucks

sheila S. 
Clasificación:
5.0

Quick- easy and convienant

Stephanie C. 
Clasificación:
5.0

The guy incharge is Genius in running business

defreitas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

marco F. 
Clasificación:
4.0

There should be some flexibility with the charges for extending a hour or two. I think it's ridiculous that charge almost 1/2 of your bill for an extension.

Dridnauth G. 
Clasificación:
5.0

More vehicle for this location

sukhvinder S. 
Clasificación:
5.0

Busy location with everything

HARRINARINE S. 
Clasificación:
5.0

Excellent business people

devabishram R. 
Clasificación:
5.0

Faultless

balram R. 
Clasificación:
5.0

El cliente no dejó un comentario.

maritza P. 
Clasificación:
5.0

El cliente no dejó un comentario.

vashti T. 
No se han enviado comentarios para esta ubicación.

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