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Joe T.
Customer Reviews for Telegraph Budget Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Excellent service...thank you
RICHARD LYNN C.Processing needs, making a quick change, all was handled swifly! Close location made me choose them and I'm glad to know I'd return to this spot if the need to rent a truck arose again!!
Theresa W.Thank you for recommending the 4x8 motorcycle trailer! This size trailer was ready and perfect for the size of my move. Thank you for a pleasant and easy rental process!
Anthony B.I had a great experience with UHaul. Clean equipment, easy returns. Excelente
Val W.Great facility, nice people.
James C.Not a thing everything was perfect !!!
SANDRA MARIE S.Added a $5.00 safe check fee I did not know about. When I picked up the trailer, I asked about the cost of the trailer, the male salesman said, it's $29 / day plus tax. He did not mention a $5,00 fee. Upon returning the trailer, i saw there was a $5 charge, so I asked about it. I was told the $5 fee is just in case I get a flat tire, the chains break or I get stuck in the mud. In short… watch for hidden nickel / dime fees.
John K.When returning the rental to this location, I was told that it was the wrong location. I asked twice when at pick up point about the drop off location and was told it was the location I wanted. So my rude person didn't do what he said he was going to do at pick up location... I answered yes to "was the personnel helpful", only because she did accept the unit in the end, but was very reluctant to do so the entire time. After telling me a few times that I had the wrong location, the lady at the drop off point seemed very reluctant to take the unit, like it was a pain to do anything! All she did was tell me where to drop the trailer off. I did the rest. Not a friendly experience at either the p/u or drop off points.
MORRIS B.There should be a membership club.
Denise D.Excellent service , communication, and rental services at this location. I just didn't like the toll free uhaul telephone representatives answering my initial call.
Margaret F.This Telegraph Budget team is amazing. I was referred to them after my local reservation was compromised by a customer who hadn't returned their rental for two days. I can't say enough about the Uhaul team. Online ordering process, service and ease of purchase. Telegraph Budget Storage team has my business!! Excellent team.
Susan G.Great friendly people in office just all Around funny awesome personalities love this place
Tiffany E.Very easy and professional service, I would most definitely recommend this U-Haul location to friends and family.
Charles W.Owners were very nice and responsive.
SEAMON J.Trucks need to be properly cleaned. The truck that was rented to me, was very dirty. It also smelled very bad. I rent all the time and I never have any issues. But this past rental was unbelievably dirty. Please clean the trucks!
Jose B.The trailer had some debris in it. Some wood and nails.
MICHAEL SCOTT D.The crew is fantastic. Steve is a sweetheart. Ally and Danielle are awesome
DENISE CAROL D.i put the gas in the truck where it was when i got the truck and they charge me $15 extra for gas not fair at all
WILLIAM ANDREW W.Very impressed with this rental service and experience. The Mr Hall was very professional, yet friendly and courteous. We were taken care of promptly and everything was explained clearly. We wer charged appropriately and no surprises. Highly recommend this rental service
Richard D.Completely satisfied with the facilities, and availability of the storage unit we rented!
Andrew L. | Overall ExperienceEverything went fine. It was my first time doing online check in so it took a little learning, but the steps were clear and it went well. The vehicle was clean and in good repair. The starting the vehicle (key ignition) was a little difficult. You may want to check it.
Gerald B.Nada
IKECHUKWU JAMES A.Free rentals and hugs
Tim W.Customer care was very courtesy and knowledgeable
AMARIAH EZRA-BEN I.The employees helpful and friendly
CHARITA LYNETTE M.Experience was great but that's because I did everything myself online. When we needed to leave with the truck after online check in, we had to ask the site manager to move one of the two trucks that were in front or behind us so I could get out. She treated us like we couldn't drive, and questioned if we really couldn't get out. These trucks are larger than my everyday Jeep and have a horrible turn radius… so yes one of them had to move. We just felt like an inconvenience to her rather than a customer. Other than her, the experience was easy online check in and out. I would definitely do business with Uhaul again just maybe another location.
Danielle M.I did the remote check in. It was hard to find my rental, the brakes need to be replaced, and the clamp for the dolly was broken causing it to loudly bang around in the back of the truck for the whole trip.
Nicole C.Best U-Haul location I have ever been to. Amazing staff and wonderful costumer service.
KARI ANN C.Great service at this location
JOHN WESLEY H.Thanks to Alexandria and Steve. Great experience. Friendly and professional. Very helpful for first time long distance move. Highly recommend!!
KIMBERLY M.been renting from U-Haul for 40 years this place is the worst. The car hauler should be put out of servise it was so beat up and the manager was the worst Lied like no tiomorrow and charged me double, waiting for customer service today for a refund not sure if i will get it. I usually dont leave reviews But asking anyone to avoid this place at all cost.
DAVID JOE M.The truck was very maintained and clean and the team Steve, Danielle were very pleasant to work with. I would definitely rent another U-Haul truck from here. I really appreciate the security at this facility.
TANYA RENEE M.The on-location service representative was great!
CHRISTOPHER S.Convenient, easy to deal with. A pleasure to deal with.
CHARLES JAMES N.Costs were a bit high for a rental truck.but was happy with service.
MATTHEW TIMOTHY C.Nothing. The 2 lady's that assisted me were awesome. Wanted to make sure to leave a good review because normally people only leave reviews when they are bad and my experience was great.
DENNIS EUGENE B.Have the online truck check in things to do known before having to go through it. Locked the uhaul and then realized pictures had to be taken. Also ride share key area was noticed before the uhaul return key. The key to the uhaul is in the ride share with the pad lock not in the uhaul key return. Just going in to it without any instructions of returning. Those steps are needed before you are in the middle of actually returning it.
Rodney R.Good clean place nice people
Sethchristian D.Very friendly staff
Lenore B.Reservation system set my end time for an unrealistic duration. A 10a reservation to be returned 1p. I thought 24 hour rentals were the standard. If uhauls going to limit me to 3 hours, the rate should be prorated appropriately. 1/8 of $45.
DARRYL MITCHELL M.My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.
Jerry W. | Overall ExperienceStaff was top notch!
Todd G. | Overall ExperienceThese people do a GREAT JOB
WILLIAM BURTON H.This facility is convenient, decently priced and secure.
Christopher O. | Overall ExperienceOnly moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COO
Henry B. | Overall Experiencegreat experience !
karen Z.The ladies at the service desk were wonderful! Very professional and very helpful!
TINA LYNN H.very friendly personnel, will use facility again if need be. thank you
Pauline B. | Overall ExperienceI've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.
Steven M. | Overall ExperienceProfessional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.
Randy B. | Overall ExperienceI would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!
Mathew O. | Overall ExperienceOverall a pleasant experience
Michael L. | Overall ExperienceBest experience possible!!
Tom H. | Overall ExperienceI was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone
Virgil D. | Overall ExperienceThe best storage facility I've ever used. Friendly, helpful staff and a very secure facility.
Michael H. | Overall ExperienceOur first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.
Tiffany M. | Overall ExperienceThis is not the type of storage unit I wanted/ needed
Rebecca L. | ReservaciónMy reservation didn't show and I had to find a new storage place
CHRIS F. | ReservaciónSmall. Interior storage, somewhat organized going to ride it out & see how this goes
Devan M. | ReservaciónI was very happy with this storage facility. Clean, secure and friendly, helpful staff.
DEBRA M. | Overall ExperienceExcellent customer service
Privacy R. | First Impressions