Fast check-in. Friendly and helpful.PATRICIA P.
Customer Reviews for Tega Cay Self Storage
(Distribuidor de U-Haul del vecindario)
Fort Mill, SC 29708
(Tega Cay Area)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 11 a. m.
- Dom.: cerrado
- 11/24/2021: 11:00 a. m. - 11:00 a. m.
- 11/25/2021 - 11/26/2021: cerrado
- 12/24/2021: 8:00 a. m. - 11:00 p. m.
- 12/25/2021 - 12/26/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.gregory Z.
El cliente no dejó un comentario.robin T.
El cliente no dejó un comentario.GERALD R.
Clerk was barely able to walk and did not have my trailer there that was assigned to me.DANIEL R.
Not very friendlyDAVID S.
Provide some training to the lady that was working there. She was very sweet, but didn't really seem like she knew how to do anything.DELBERT A.
The manager was disrespectful of me and my time. I waited 25 minutes for him to arrive. He asked me if I wanted the insurance. I tried to respond with a question for clarification since I had already requested coverage online, and he responded with an abrupt, "Just answer the question!" He has no business interfacing with the public with that type of attitude.Steven A.
Such a lovely older man. He was so welcoming and funny. Made me feel at home after relocating so far away from family.Jackeline G.
El cliente no dejó un comentario.SHAWN G.
Ensure that the contractor movers show up, ours did not on either endPAUL W.
Had no interaction with this facilityTIMOTHY G.
David was not only helpful on the phone but during the pickup processROBERT S.
Friendly staff. Easy transaction.KAREN G.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.MATTHEW W.
El cliente no dejó un comentario.BRIAN MARVIN L.
El cliente no dejó un comentario.Selena S.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.JOSEPH C.
We ordered a furniture dolly & it was not in the truck.Andy J.
very good serviceRoberta R. | Overall Experience
Properly nothing can be done about it but when people return trucks after business hours they are not parking them as deep into the parking area as they should. Therefore, making it a very tight squeeze to get a truck out of the lot.Randall S.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Ronald T.
El cliente no dejó un comentario.JASON V.
El cliente no dejó un comentario.KATHY S.
Excellent customer service.MILTON C.
Karl was very nice and helpful. Just a pleasure to deal withROBERT S.
El cliente no dejó un comentario.TUCKER A.
El cliente no dejó un comentario.Kenneth R.
El cliente no dejó un comentario.DAVID P.
El cliente no dejó un comentario.CRAIG P.
El cliente no dejó un comentario.Garry S.
El cliente no dejó un comentario.Joshua C.
El cliente no dejó un comentario.NORMA F.
Nice location very close to my new apartment. I dropped the Uhaul off after hours. The after hours check off process definitely takes some time, so for anyone who plans to do so, be sure to plan ahead so you know what to do. Also, you'll need a smartphone in order to check off everything with photos and such (including the drivers cabin, the main storage area, and mileage/gas tank level).Bradlee P.
Truck had no air conditioningMatthew C.
El cliente no dejó un comentario.Brian B.
i rented a truck a few weeks ago from a location in Lake Wyle - everything was great, newer truck, clean, full tank, drove well - no complaints. I reserved a truck from there for this trip - but i received an email saying to go Tega Cay. This truck that i rented from Tega Cay was a whole different experience. The gentleman at the Tega Cay location was very pleasant and courteous - however----- The truck was not cleaned. The steering wheel was sticky, seatbelt was sticky, dirt and trash on the floor (and a few coins), the windshield hadn't been cleaned. It was horrible. My wife and I had to do a level 5 wipe down and disinfecting in it. This truck had around 95,000 miles on it. It didn't handle as well as the previous truck. The steering was loose, it had lots of rattles and it was very load inside. The tank was a hair passed 1/2 full - but the paper worked showed that it had a lot more gas. Very deceiving (i returned it will 9/10 of a tank). And - the appliance dolly i rented - wasn't in stock. I was also charged $20.00 for a dozen blankets - instead of the $10.00 that i should have been charged. This was not a good experience at all. I will be reserving a truck for another trip in a few days - i'm hoping it will not be ANOTHER bad experience.Paul D.
Fuel tank was not full and air conditioner did not workPaul S.
El cliente no dejó un comentario.JEREMY S.
The U-Haul app did not work for pick-up. Had to go into the office and check.Bradley O.
David and his dad were friendly, professional and had everything ready when I arrived. Easy pick up and easy drop off. Great experience, thank you so much. A+++++ DebbieDEBRA W.
El cliente no dejó un comentario.Lesley Y.
Oil change message was on when I got in the truck, making it impossible to view the odometer. I had to spend an hour on the phone with customer service and road side assistance this delaying my entire trip. I was a very unsatisfied customer.Anna R.
The gentleman came out to greet us and we were on our way out 2 min later.Kevin C.
Good instructionsTHOMAS S.
They didn't have equipment I ordered weeks in advance, so that was disappointing, but otherwise it was good.DAVID P.
El cliente no dejó un comentario.Lesley Y.
Don't rent a U-Haul that has leaks in it and then expect pouring down pour rain not together and ruin peoples items that they are transporting.Cristy J.
El cliente no dejó un comentario.mark B.
Have the truck ready when it's supposed to be. However, they were very kind.MEGAN S.
El cliente no dejó un comentario.Robert W.
I need to speak to a manger to detail this experienceSHAKELA F.
El cliente no dejó un comentario.CATHERINE D.
Nothing - great overall experience!James W.
El cliente no dejó un comentario.Herb W.
When I picked up the trailer, I said I should be done by 2 or 3PM but would drop it off later. The attendant told me where to drop it off after hours. Then I got a call at 3PM asking me why I had not returned the trailer and someone was waiting for it. I did not finish 100% of my move and brought the trailer back and NO ONE was there waiting for the trailer. Very frustrating as I had to now make 3 additional trips back and forth with my truck to finish my move.Dennis C.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.LESLIE W.
El cliente no dejó un comentario.DREW C.
El cliente no dejó un comentario.Debra W.
Great experience.David K.
the truck was not ready at 11:30 as promised, it was almost 1 pm. The keys were not in the lock box as stated and there was no operator onsite till 1 pm. The truck had water bottles in it and surgical masks that were used in the door. I spent 40 minutes on the phone with your 800 number to get help ultimately i just had to wait till the operator returned to the sales counter. The inside operator or owner was friendly, but I needed a service at a specific time for a specific job and the reliability was not there. very disappointed with being stuck once i agreed to terms with the app portion and found no onsite operator and no keys in the box.JASON S.
After hours drop offBRUCE L.
El cliente no dejó un comentario.BRITTEN R.
El cliente no dejó un comentario.SCOTT C.
El cliente no dejó un comentario.DAVID L.
I was to pick my U-Haul up on Sunday and move I'm in the middle of a move across country they tell me just call 1-800 U-Haul and there be a code key to put in to get the key to the truck I couldn't get the truck on Sunday I had four movers standing around doing nothing so I lost a day of moving and has really put me behind schedule I feel I should be compensated for this my name is Bobby Weber 404-931-9742Robert W.
WiFi is not good in the parking lot for checkin online. Everything else was great. If cannot fix internet trouble should not rent when office is not open to assist.CATHERINE D.
El cliente no dejó un comentario.JOHN T.
El cliente no dejó un comentario.CHARLES F.
Not one thing,very nice peopleROBERTA R.
El cliente no dejó un comentario.Jeffrey G.
El cliente no dejó un comentario.DEBORAH T.
El cliente no dejó un comentario.VINCENT C.
El cliente no dejó un comentario.MICHAEL Z.
I signed on mobile app as instructed and as soon as I was given my truck number the worker inside gave my assigned truck to someone else that did not have reservevations I had to start all over and that wasted time and money for me and the customer service was poor.JACQUELINE P.
El cliente no dejó un comentario.Alesha J.
Keep the same nice and professional staff you have there. They provide excellent customer servicesMelvin B.
El cliente no dejó un comentario.BART B.
El cliente no dejó un comentario.Tina N.
El cliente no dejó un comentario.DWAYNE M.
Great service.CHELSEA T.
El cliente no dejó un comentario.Douglas J.
El cliente no dejó un comentario.Charles T.
Friendly and fast service. We arrived hours early and our cargo trailer was clean and ready to go. Would definitely rent a Uhaul from this location again.LEONARD M.
El cliente no dejó un comentario.Lesley Y.
El cliente no dejó un comentario.HOPE B.
U haul had system wide issue which impacted both pickup and drop off. Apart from that the office was very slow.oren K.
El cliente no dejó un comentario.anika m. | Overall Experience
We ran into a problem when we went to return. My husband accidentally locked the keys before we could get the photo of the mileage. We waited over 40 minutes on the phone to get a representative to help us make a note on the account that the unit was returned in time. I called the next day and they did refund the late fee, but nobody should have to wait 40 minutes to talk to someone. We were very stressed trying to be sure we were doing the right thing. That is my only complaint.Glenn R.
Agent was very rude and no assistance at allralph A.
Excellent service and well maintained location for U-Haul. I really like the way David and his colleagues are doing business here. I would definitely recommend it to my friendsNaveen N.
El cliente no dejó un comentario.Karl E.
El cliente no dejó un comentario.CHERYL N.
It was quick and easy and the owner helping us was very kind. A good experienceFRED T.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.TIQUITA C.
El cliente no dejó un comentario.Debra E. | Overall Experience
Very nice service. Unit needed to be swept and cleaned but they did it right away. Easy drive up access to unit.SHAWNIE P. | First Impressions
Servicios adicionales en esta ubicación
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