Back of truck was full of mud and mulch, not acceptable for a moving truckMichael S.
Customer Reviews for Tega Cay Self Storage
(Distribuidor de U-Haul del vecindario)
Fort Mill, SC 29708
(Tega Cay Area)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 11 a. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This location was great my original reservation was in rockhill a1 auto tech, got there no one was there couldn't get hold of anyone, reservation manager said she talked to area manager he said soone was there, they NEVER ANSWERED DOOR OR PHONE SO SHE GOT ME TRUCK IN TEGA KAYLarry A.
El cliente no dejó un comentario.GERALDINE H.
El cliente no dejó un comentario.Sandra J.
Truck share experience was terrible, app and website kept timing out. Ended up traditional pick up after 30 mins of attempts and with good signal.Blake K.
El cliente no dejó un comentario.BRIAN M.
The gentleman that helped me with the rental was kind and very courteous.William P.
El cliente no dejó un comentario.MARK M.
equipment was there on time and as advertised. No problem at all.Gerald R.
El cliente no dejó un comentario.Arnaldo E.
Plenty of equipment and good service - parking lot area is pretty small.SEAN G.
El cliente no dejó un comentario.Richard R.
My trip was 800 mile and truck did not have 12V plug working to charge my phone for direction. I had to stay in hotel to recharge my phone which cost me $145 additional in my trip cost. In addition the dolly rear moving belt was not working and main wheels are not free rotating. I have to push hard to move my stuff in and out of U-Haul.TATSAT V.
El cliente no dejó un comentario.AMANDA P.
El cliente no dejó un comentario.Jarrell Kent B.
El cliente no dejó un comentario.Marion R.
Loved working with CarlLeo S.
El cliente no dejó un comentario.GOPU R.
El cliente no dejó un comentario.Mathias Simon S.
El cliente no dejó un comentario.STEVEN R.
Carl is a delight to work with.Leo S.
El cliente no dejó un comentario.STEVEN R.
El cliente no dejó un comentario.Janie C.
We were unclear about what to do after hours when we returned trailer. We may have just missed an email, but it would be helpful to have instructions posted onsite at the tental facility.Pam G.
El cliente no dejó un comentario.STEVEN B.
El cliente no dejó un comentario.Silas H.
Local U-Haul. Very accommodating.THOMAS B.
El cliente no dejó un comentario.JEFF M.
The older gentleman there needs help!!!Terrence T.
El cliente no dejó un comentario.TRACY A.
El cliente no dejó un comentario.ROCHELLE L.
El cliente no dejó un comentario.RANDOLPH C.
smooth efficient service - pleasant service personnel!Russell P.
Hire someone who knows they jobRichard W.
El cliente no dejó un comentario.JEFFREY T.
El cliente no dejó un comentario.THOMAS B.
Initial rental located on property in an impossible location for extraction. Had to rent larger trailer. Rep took an hour to get me checked out. Couldn't help with attaching trailer to my truck. Had to get a waiting customer to help. Upon return, rep couldn't give me any information about charges. Told me to call UHaul. I will not return to this location.bobbie B.
App was not working and took 30 minutes to obtain truck upon arriving to truck the truck was wedged between two trucks that were parked diagonally with a narrowing near hood of truck this allowed for only 6 inches or so of room on each side to maneuver truck out of spot where parked then to leave the site the truck again was blocked in by other trucks that again left only mere inches to maneuver the truck out of the lot. Upon returning the vehicle the app did not work again so came back next morning to drop off keys, the man took keys but seemed very busy and not interested in taking care of my needs thusnot able to leave feedback with site.Justin Z.
We always have rented from Tega Cay Self Storage. They have always been well supplied with any and all moving supplies and trucks. Good service from all the staff too.THOMAS H B.
El cliente no dejó un comentario.DONALD M.
El cliente no dejó un comentario.Paul K.
El cliente no dejó un comentario.Shane B.
Checking out the truck was very lengthy and complicated. There must be a better way of providing all the info on line for a faster checkout of the truck.Jeffrey L.
El cliente no dejó un comentario.TIMOTHY T.
The self checkin and checkout is not the easiest thing to work with. With no internet customers have trouble with getting their truck. Perhaps the location consider having internet available in the truck lot.MARK D.
Advise customers in advance how long the process may take and strongly encourage them to complete as much of the process as possible. One long email before pick up date was not enough to emphasize option to complete data requests and uploads of identification in advance. Otherwise process was efficient.Wanda A.
Fantastic. Loved the truck. Great power with a full load. Neat and clean.BRYAN R.
Truck was covered in mud on the inside left very dirty. Not sanitized at all. When I questioned the price difference I was quoted he didn't help at all was told to call uhaul. When I returned the truck they didn't even want to check me out said leave the keys. I made them check it out. Otherwise they could make claims against me. Only thing they checked was mileage and gas on return. Nothing else. Very poor quality control at this location. When I once again told them about the price difference and mentioned the district manager name she gave me a different person. The same person I talked to the day I rented it. Refused to give me the other person's information. I would never rent from this location again.ASHLEY A.
El cliente no dejó un comentario.BRYAN M.
Everyone was helpful and professional. The vehicle was clean and well maintained. The rental location was convenient.GEORGE R.
This location and the person at the location were excellent. Your online booking system is very confusing and glitchy. After I selected Tega Cay on Gold Hill, it reserved a truck at the Sateline location. The website showed a ramp with a 10 foot truck, which it does not have. If it weren't for the man running the Tega Cay location, my move would have been a disaster.Amy B.
You made our move so much easier!THOMAS M.
El cliente no dejó un comentario.ROBERT P.
I said Of store I wanted to deliver trailer too. And I was given a location I was not sure where it was. First lady I spoke to was short with me. My card was billed almost double of rental. And apparently it will take a week to refund me. Feel like I've been hoodwinked. SadRoberta S.
The checkout equipment process could be better. There was a delay and all items were not available at the location. Not as automated as anticipated.HEATHER T.
I've been using U-Haul for 25 years for all my moving needs from trucks and trailers to boxes. This may have been the worst experience of all of them. I took pictures to backup this terrible experience. When I picked up the truck, there was a lady who worked for Tega Cay Self Storage smoking a cigarette inside one of the U-Haul vans. Fortunately, I wasn't renting that one, but when I got to the truck I was renting it was disgusting. There were cigarette butts in the cupholder, the seats were nasty, the windows were covered in grime making poor visibility, and the steering wheel left my hands black with whatever grime was on it. So I cleaned it up a bit to make it drivable and used my inhaler so I could breathe while driving this nasty smelly rig. After a long day of moving I returned the truck, but there was no place to park. I was in this 26' truck in a tight situation and no way to turn around. There were railroad ties scattered blocking the exit. I had to park nearby in the parking lot in front of the building. It took me almost an hour to move the truck around to finally park without damaging the truck and finally checkout. I am changing to Enterprise or Ryder from here on out.THOMAS C.
El cliente no dejó un comentario.Shiba Prasad S.
The staff at the location are friendly and helpful, but the vehicle I received was in an unsafe state of repair. Active brake fluid leak, mirror falling off, missing seatbelt buckle, etc. I don't believe this is the fault of the location, so I have nothing bad to say about Tega Cay self storage. I've rented from them several times and always had a good experience. I've contacted uHaul service to alert them to the condition of the vehicle and ask for some amount of recompense for failing to provide a safe and reliable vehicle. Hopefully they respond promptly.James F.
El cliente no dejó un comentario.FREDERICK JOHN M.
El cliente no dejó un comentario.James S.
The process was very slow even though I had already checked in online. The guy there were taking certain customers in front of other customers that were already in line. Which I thought was very rude or unprofessional. It madebit seem like it may have been a discrimination thing because he was skipping a black male and helping white females that were coming in after him in line. And again the process was slow because he was older and didn't really know how to check out people as quickly. The parking was bad for the area. It was complicated trying to navigate in that little space.Tanisha W.
El cliente no dejó un comentario.JOHN B.
I had to sweep out the cab of the truck as well as the cab in the back of the truck.. Need more parking for uhauls.EDITH G.
El cliente no dejó un comentario.Jacqueline D.
Great customer service no need to change anything.Richard B.
The app had issues uploading the odometer picture and I was stuck on hold for a while. Once I got through, the uhaul customer service rep was very helpful.david W.
Fast check-in. Friendly and helpful.PATRICIA P.
El cliente no dejó un comentario.gregory Z.
El cliente no dejó un comentario.robin T.
El cliente no dejó un comentario.GERALD R.
Clerk was barely able to walk and did not have my trailer there that was assigned to me.DANIEL R.
Not very friendlyDAVID S.
Provide some training to the lady that was working there. She was very sweet, but didn't really seem like she knew how to do anything.DELBERT A.
The manager was disrespectful of me and my time. I waited 25 minutes for him to arrive. He asked me if I wanted the insurance. I tried to respond with a question for clarification since I had already requested coverage online, and he responded with an abrupt, "Just answer the question!" He has no business interfacing with the public with that type of attitude.Steven A.
Such a lovely older man. He was so welcoming and funny. Made me feel at home after relocating so far away from family.Jackeline G.
El cliente no dejó un comentario.SHAWN G.
Ensure that the contractor movers show up, ours did not on either endPAUL W.
Had no interaction with this facilityTIMOTHY G.
David was not only helpful on the phone but during the pickup processROBERT S.
Friendly staff. Easy transaction.KAREN G.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.MATTHEW W.
El cliente no dejó un comentario.BRIAN MARVIN L.
El cliente no dejó un comentario.Selena S.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.JOSEPH C.
We ordered a furniture dolly & it was not in the truck.Andy J.
Properly nothing can be done about it but when people return trucks after business hours they are not parking them as deep into the parking area as they should. Therefore, making it a very tight squeeze to get a truck out of the lot.Randall S.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Ronald T.
El cliente no dejó un comentario.JASON V.
El cliente no dejó un comentario.KATHY S.
Excellent customer service.MILTON C.
Karl was very nice and helpful. Just a pleasure to deal withROBERT S.
El cliente no dejó un comentario.TUCKER A.
El cliente no dejó un comentario.Kenneth R.
El cliente no dejó un comentario.DAVID P.
El cliente no dejó un comentario.CRAIG P.
El cliente no dejó un comentario.Garry S.
El cliente no dejó un comentario.Joshua C.
Servicios adicionales en esta ubicación
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