Customer Reviews for Teds Auto & Rust Repair
(U-Haul Neighborhood Dealer)

7 reviews

1943 Putnam Pike   Chepachet, RI 02814

(401) 371-4179

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(401) 371-4179

1943 Putnam Pike
Chepachet, RI 02814

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Not a real Uhaul location. Infact when I returned the truck it was the only truck there. The location is really just for auto repair. Nobody ever came near me. Had to do the online return which was Ok for me but, what if I didn't have that ability.

Michael W. 
Rating:
1.0

Your app is trash and the internet site is equally as bad. I would only recommend renting from a site that has a real person to interact with.

Jeffrey D. 
Rating:
4.0

Customer did not leave a comment.

Sophanarack R. 
Rating:
1.0

It took me over an hour to check out the truck because instructions we not clear and your system was having problems. At checkout it asked if I agreed with the payment and I said no because I wanted a discount for my troubles checking out. It said someone would call and I never received a call, email or message about it. Very unhappy with your system.

ROBIN M. 
Rating:
3.0

The online app was annoying to use and took a long time

Danielle B. 
Rating:
3.0

Forget surveying the location - it's your head office capabilities that need some work. Complaints: 1) The website let me order an appliance dolly from a location that doesn't ever stock them, so I was stuck with two people and heavy appliances with no way to move them 1a) The mobile app didn't ask me to verify that the dolly was in the truck, leaving it to me to notice it missing 1) I called the UPS 800# and reported to Patricia that the dolly was not there, but the final billing still had it on the invoice when I returned the truck. Rather than risk the final payment step failing, I paid it anyway. 2) On the mobile app, after I taking one of the pictures there was one step where I had to click Approve after already clicking ok which was almost invisible and not intuitive to figure out what was wrong 3) The mobile app should have told me which key to take much earlier in the process - there were two keys in there and I had no idea which one to take, so I left the key drawer open hoping that it would tell me later.

Graham W. 
Rating:
1.0

Customer did not leave a comment.

Shawn S. 
No reviews have been submitted for this location.

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