Guy was very unconcerned, didn't care about me having the gears go out leaving me stranded for three hours, more gas in the truck than when picked up, or me cleaning the dirty cargo area which was filthy and I have pictures. Nobody looks in the back of the truck upon pick up!Robin R.
Customer Reviews for TechWorx Inc
(U-Haul Neighborhood Dealer)
East Dundee, IL 60118
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I returned the truck a day early and was charged an after hours fee $20 (I was not informed about) for returning the truck after â€œbank hoursâ€. I did this operation a favor and was penalized for it. WTF!Parick C.
The attendant was no present,, the truck was dirty and full of snow; no dolly, as we check on line insurance was no offer. I was send to U-Haul center 5 miles away to get the insurance and dolly. while i was driving was mechanical noises and the brakes do not work also a lite in the panel for the brakes system came on....very bad experience....... they give a different truck a was very different.Emilio C.
El cliente no dejó un comentario.Jeffrey F.
El cliente no dejó un comentario.Tracey D.
Friendly people, clean vehicle, and app that allows you to check out or check in. These are all great reasons to go with Uhaul!Daniel P.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Alexander H.
I have been overchargedAkmammet A.
It all worked out very well for me. Smooth process, straight forward. The gentleman at the East Dundee location when I dropped off the truck was very accommodating.Emanuel P.
Our experience was great! No complains!Jennifer J.
The problem is not the place of pickup but the process of mobile check in. It is not user friendly. It took us 45 minutes to check in and that was after getting assistance from uhaul. I will never recommend or use the mobile check in again.Chris A.
El cliente no dejó un comentario.Jacek K.
The person help me it's so nice !!!!RAMIRO G.
Remove this location as a vendor for Uhaul.PAUL S.
El cliente no dejó un comentario.Niyaz U.
El cliente no dejó un comentario.James S.
Nice agent came out of the building and help me park the trailer thank youRamon C.
The truck had dirt and dust in it, which we had to sweep out. I was more concerned with the fact that the truck had a sticky substance on the floor of the trailer, which got on my couch, because I didn't see it.Connor C.
Good maintenanceKANMEGNE D.
El cliente no dejó un comentario.Edward G.
Never in my life have I paid that much for a Rental never again thereWendy C.
El cliente no dejó un comentario.Heng C.
The staff member saw us arrive at his shop to pick up the truck. He quickly got us set up with the truck and providing the keys. We liked how clean and organized the TechWorx shop was! It gave us confidence that everything about our truck rental was handled properly and professionally.Peter F.
El cliente no dejó un comentario.Joseph B.
I had a good experienceFabiola L.
El cliente no dejó un comentario.DAVID C.
I'm extremely disappointed in Uhaul experience. Not only at truck pick up did I discover, and I noted in the mobile pick up process, that the dolly and furniture pads were not there. I chatted to an online representative- no response. Then, before drop off I called uhaul and stated again, there are not any dolly's or furniture pads. The representative stated she made a note and to make a note of this in truck drop off. I then made a note when dropping off the truck. Does anybody want to tell me why I still paid full price for dollys and furniture pads after staying multiple times I never had them? I NEVER GOT TO USE THEM. I HAD TO LIFT INDIVIDUAL BOXES ONE BY ONE. This experience sucked. I will never use uhaul again.Peyton B.
Everything was on time. Good work. Keep it up.VICTOR O.
El cliente no dejó un comentario.Owobiyi O.
Very accommodatingKevin Z.
Not recommended u haul ever again Due to hidden feesKenneth S.
Perhaps some availability of trailers.George B.
El cliente no dejó un comentario.Kevin A.
El cliente no dejó un comentario.Oscar G.
When I arrived, there were spiders covering the entire van and the keys pick up box. Couldn't access either without knocking them away.Jasmyn J.
None. The customer service was outstanding.Joseph P.
Let customers know that the preferred location is not the actual pickup location and that U-Haul will move your pickup location without telling you, and somehow expect you to know that you need to drive to a different location to pick up your rental.Kelley S.
When I called for a price I ended up reserving the trailer. Trailer was exactly what I needed. And was told where to pick it up, not at the location I called. Maybe should have explained it better.Tech Worx was awesome.David F.
Awesome location!Mark C.
Why was I charged $9 extra for fuel? I asked when I picked it up if I had to bring it back full and specifically was told no. Only to fill it to where it was when I picked it up which was 3/4 fullEric G.
The cab was thick with Dog hair. The employee at the shop was shocked at how disgusting it was. I spent time vacuuming and scrubbing clean when I got home. Also, the location was moved further away at 5pm the night before pickup and the time was moved from 7am to 8am so my "helpers" couldn't assist us. My wife and I ended up loading the unit by ourselves due to UHaul's last minute change.Douglas Z.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.SHELIA L.
Uhaul sucks. I'll use Penske from now on. You guys have some nerve and should not be in business.Casey B.
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