Comentarios del cliente para Tech Plus LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tech Plus LLC

Grado total:

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Travis H. en

Grado:

El cliente no dejó un comentario.

aaron A. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

This site was just a mobile key pick-up/drop. Nothing special. I would like to comment that I was very disappointed that the afternoon before my pick-up date I received an email saying that the pick-up location had been changed. Originally I had picked a location only 2 mins from my house. The new location was further, causing me to need more time and to pay for more miles that I would have had to previously pay for. In addition, I passed a full U-haul location before I got to my reassigned pick-up location. Why!? I would have appreciated a call to notify or even see if that was acceptable to me. And then if reassigning to reassign to the closer U-haul location. Instead, I, the customer, had to pay more in money and time. Very poor customer service.

Rick G. en

Grado:

El cliente no dejó un comentario.

terry S. en

Grado:

El cliente no dejó un comentario.

dennis M. en

Grado:

The online return process was new to us, but it worked out just fine.

scott S. en

Grado:

Excellent customer experience. Quick and easy. Would recommend this location without reservation.

Michael B. en

Grado:

Location was a quick drop-off, not a primary service center. Was exactly what we needed (drop-off), no less and no more.

James S. en

Grado:

Truck had apparently been previously stolen and reeked of cigarettes. Also got a truck way smaller than ordered.

Nathan Y. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Did the return process on-line. Watched the video. Very easy and efficient.

Collan O. en

Grado:

El cliente no dejó un comentario.

robin S. en

Grado:

El cliente no dejó un comentario.

Crystal M. en

Grado:

El cliente no dejó un comentario.

Andrew C. en

Grado:

Great location to pickup and return too, truck could use a tune up though due to a skewed steering wheel and engine whine under load.

Meghan R. en

Grado:

Mobile check-in/check-out was quick & super easy! The truck was maintained & clean. Overall, this made the moving process less stressful!

Mai Yer X. en

Grado:

I was skeptical because the previous reviews I read were not great reviews however, Brandon was incredibly helpful and very friendly. It was my first time using the 24/7 service and I wasn’t entirely sure about the process so I made sure to arrive a little before Tech Plus closed. Brandon was there to answer all of my questions and assist me with my rental. Google was not very accurate on the location of Tech Plus and so I drove around for a little. Thankfully Market Square is not that big so I was able to find them within a few minutes.

Michael H. en

Grado:

El cliente no dejó un comentario.

STEVEN C. en

Grado:

Please do not randomly move my pick up location as the items that were needed for purchase such as boxes and tape are not available at Tech Plus

David B. en

Grado:

This location didn't fulfill my reservation on time.

richard H. en

Grado:

El cliente no dejó un comentario.

Jerry S. en

Grado:

Everything went smooth. I used check in/check out using smartphone which meant i had no wait

Rayap T. en

Grado:

El cliente no dejó un comentario.

Jessica R. en

Grado:

Have a clearer spot to put the trailers.

Cameron D. en

Grado:

El cliente no dejó un comentario.

colin B. en

Grado:

They are claiming I returned the truck at 1/4 when I returned it at 3/4 to milk me for more money.

Wade O. en

Grado:

Excellent service

Erica S. en

Grado:

El cliente no dejó un comentario.

Keegan S. en

Grado:

El cliente no dejó un comentario.

Robert Z. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

They charged me an extra day for no reason, then pulled that off thankfully. They also charged $60 for cleaning, and I guess I don't blame them for that, but it was exactly the way I picked up the truck from Lake Station, IN. So buyer beware, inspect everything first.

Amy K. en

Grado:

El cliente no dejó un comentario.

Oguzhan A. en

Grado:

this guy is a cheater, i drove for 20 miles total - I purchased 2 gallons of gas- and he is trying to charge me 6 miles of gallon extra. he is also trying to charge me extra money for furniture pads. i never used his furniture pads, when i opened his truck, there was one that was lying on the floor. I absolutely decline this guy's bill, please remove these charges and please cancel his license. shame on uhaul for working with cheaters like this guy.

jey C. en

Grado:

El cliente no dejó un comentario.

Joseph H. en

Grado:

I think I forgot my medication in the cab or it fell under a seat, it would be nice if there was someway to request things like that back.

Lee U. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

nicole C. en

Grado:

El cliente no dejó un comentario.

Jim C. en

Grado:

Technically, the truck was in the lot in front of the store instead of the back lot, as advertised. I returned it to the back lot, though. Thankfully, the fleet number made it fairly easy to figure the location out. Overall, this was super easy. And at 20 minutes, self-service took a bit less than I'm used to at a U-Haul center. This technique is a great example of an emerging trend of modern self service.

Dave G. en

Grado:

El cliente no dejó un comentario.

Dale K. en

Grado:

El cliente no dejó un comentario.

Joseph K. en

Grado:

El cliente no dejó un comentario.

Tommy M. en

Grado:

El cliente no dejó un comentario.

Paul S. en

Grado:

Answer one of my seven phone calls when looking for the location. Also, having working internet so you can actually process the payment. Waited over 40 minutes to pick the uhaul even after I completed the early check in the day before. Also, the clerk had no idea how the process worked and had to call a uhaul representive several times. And to top it off they were storing equipment on the uhaul that they had to unload before I could use it making the experience take over an hour. I will never use UHaul again.

Dorothy S. en

Grado:

Directions to this out of the way place could have been put in an email. I used my navigation and ended up in a parking lot. We just expected the normal uhaul place next to West Towne since we reserved at Westtowne. It was confusing.

JAMES W. en

Grado:

El cliente no dejó un comentario.

guy Z. en

Grado:

El cliente no dejó un comentario.

Jon V. en

Grado:

El cliente no dejó un comentario.

Lavonne F. en

Grado:

El cliente no dejó un comentario.

Gail L. en

Grado:

El cliente no dejó un comentario.

Kelli B. en

Grado:

I think there was some confusion about what I was doing. I had made a reservation to pick up from the Verona Rd location, but was sent here. Apparently, this location doesn't typically do one way rentals, so we had to wait while all that was checked and almost got sent to another location.

Bruce R. en

Grado:

El cliente no dejó un comentario.

PATRICK H. en

Grado:

El cliente no dejó un comentario.

Larry A. en

Grado:

El cliente no dejó un comentario.

Stephanie P. en

Grado:

Ensure that the trucks are properly maintained so that people do not get faulty equipment or trucks that do not work. I was given a truck with a faulty tire.

john R. en

Grado:

No ramp on the U-haul

Suryabh S. en

Grado:

First of all the location did not have any clear signs for uHaul. It was hard to locate the location and the parking lot. Secondly I was charged a cleaning fee even though I thoroughly cleaned the truck before returning.

Fred A. en

Grado:

Fantastic experience throughout.

Mitchel D. en

Grado:

El cliente no dejó un comentario.

Andy J. en

Grado:

They did not give me the furniture pads that they charged me for. They did not help me hook up the trailer. They just sent me out to the lot, way back behind their store front, to hook it up on my own.