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Susan L
Customer Reviews for Team Grinderz LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No parking. Very small parking lot
Chris CThis place doesn’t even have a parking lot for trucks. They will lie and say the tank was returned empty and charge you. I filled up before dropping off. Do not use this location they are scammers and liars.
Kirk HWonderful service. Thank you
Michael MAll good
Ahya-Tullah EThe people who run this spot are super nice and helpful. I just wished the trucks were cleaner.
Adla BTruck was absolutely filthy ; you could tell it is never cleaned. Smelled of cigarette smoke. Dried spilled stuff on the driver door, floors covered in filth, cupholders dirty - disgusting but I had no choice but to use it bc I picked up on a Sunday
Adla BThere was no space to park the vehicle. The space available was dirty. I returned the truck at 3:45 pm on the day I took it although by contract I could return it after 2 days. I dropped the keys in the small box because the place was closed on Sunday. They charged me for off time return although I was not told about this charge before I took the vehicle.
Patrick RThe place smelled like marijuana so badly it was unbearable. They didn’t have the dozen blankets in the truck. It wasn’t the original location I booked the truck. The only reason I was able to say the truck was clean is because it only had 2,800 miles on it.
Scott HPrompt, clean, ready, and easy.
Michael FDolly cart and furniture pads not provided as requested in reservation
Haydan SI’d only recommend it if they are getting a van or small truck. Parking lot is way too small. We had to drive around until the parking lot emptied out so we could drop off the truck. Six parking spots are not enough when dropping off a 15 foot truck. Especially when four or five of them are occupied
Denise BGreat and easy drop off experience.
Gregory CExcellent service. Lot is a little tight, but navigable.
James TThe staff there was fine and generally helpful, but the truck did not have the items we paid for in it. We were told we could go to another location to get a dolly which we did not have the time or opportunity to do. When returning the truck to different location we were actually charged extra for not returning an item that we never received - which was totally unacceptable.
Jessica BThis location was convenient because it was close to where I ended up.
Kevin KParking lot too small
Michael IIt's a very small parking lot if you are returning a large truck (like the 20 footer) on a narrow street. Otherwise, the key dropoff was easy.
Rosa T