Customer Reviews for Taylors Saddle Shop
(U-Haul Neighborhood Dealer)

82 reviews

215 2nd Ave NE   Sidney, MT 59270

(406) 747-9003

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(406) 747-9003

215 2nd Ave NE
Sidney, MT 59270

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Rick Hansen 
Rating:
5.0

Had no problems dropping off the trailer. I did tell him about the broken clamp holding the ramp in place.

david garrison 
Rating:
5.0

You guys charged me when you knew where I was going. I dont Understand this

Amanda Frickel 
Rating:
4.0

Drop off went well. Thank you!

Diane Miller 
Rating:
3.0

Customer did not leave a comment.

Tom Leo 
Rating:
3.0

Customer did not leave a comment.

Cheryl Miser Olson 
Rating:
5.0

Very friendly and helpful.

Steve Yockim 
Rating:
3.0

Customer did not leave a comment.

Lee-Roy Bester 
Rating:
5.0

Customer did not leave a comment.

Michael Green 
Rating:
3.0

Customer did not leave a comment.

Roger Nasset 
Rating:
4.0

Customer did not leave a comment.

Jeremy Grooms 
Rating:
4.0

Customer did not leave a comment.

MARI RASMUSSEN 
Rating:
5.0

Customer did not leave a comment.

Michael Gregory 
Rating:
5.0

Customer did not leave a comment.

Lisa Schiermeister 
Rating:
5.0

Great service 👏🏼

Aggie Spieker 
Rating:
5.0

We thought the trailer we rented pulled so nicely, and it was just the right size for our needs.

ronald Synek 
Rating:
5.0

Keep doing what you do. 🙂

Dixie Mead 
Rating:
4.0

Customer did not leave a comment.

Mary Robertson 
Rating:
5.0

Customer did not leave a comment.

Delene Dormer 
Rating:
1.0

Don't give someone paying over 3 grand for a move (or anyone really) a car hauling trailer with broken lights which caused shorts to the actual truck lights which caused 2 days worth of delays parked in miscellaneous parking lots waiting on the crap repair guy to finally mosey on out. The 3rd day stop came from a flat tire (also on the trailer) because the tire stem hadn't been tightened properly 😑🤦‍♂️🤦‍♂️🤦‍♂️ overall worthless experience absolutely would recommend paying the 200-500 difference to have proper movers do everything and I would have just driven my car.. One of the worst decisions I've ever made.

Kyle Budke 
Rating:
4.0

Customer did not leave a comment.

BRUCE MCLARTY 
Rating:
1.0

The shop be open when picking up and possibly answer the phone when being called. Maybe pull the trailers to the front of the store vs the customer going to the back and having to call dispatch to see which trailer to take and load the trailer themselves, like we did.

Michelle Yelverton 
Rating:
4.0

Customer did not leave a comment.

james mcmillan 
Rating:
5.0

One of the tires was worn quite a bit, with a funny wear pattern. The other was brand new. Seems like they should be more evenly matched, but the trailer worked fine with no problems.

Greg Metsker 
Rating:
4.0

Customer did not leave a comment.

Chad Fishell 
Rating:
5.0

The local people are fine. The corporation is awful. Accepting a reservation for a truck at a location that doesn't have trucks is unacceptable. I had to rent a car and drive 50 miles to pick up a truck that I reserved well in advance. Your business model is horrible. I will do my best to never use uhaul again. Who would think that treating customers like this is ok?

William Gothmann 
Rating:
5.0

Customer did not leave a comment.

Tamara Venne 
Rating:
5.0

Excellent in working with Trent! highly recommended!

Clifton Holden 
Rating:
5.0

No problem. Unhooked and receipt in hand.

Donald Helm 
Rating:
5.0

Customer did not leave a comment.

Alexis Reeves 
Rating:
5.0

Customer did not leave a comment.

Brad Rasmussen 
Rating:
5.0

Customer did not leave a comment.

theran hedtke 
Rating:
5.0

Customer did not leave a comment.

Carissa Wonkka 
Rating:
5.0

Customer did not leave a comment.

Francis Copple 
Rating:
5.0

Customer did not leave a comment.

Kim Carswell 
Rating:
5.0

Customer did not leave a comment.

Sandee Zech 
Rating:
5.0

Customer did not leave a comment.

Cindy Beagle 
Rating:
4.0

Customer did not leave a comment.

dennis liechty 
Rating:
5.0

Thank you!

jenn erdmann 
Rating:
5.0

They were closed when I dropped it off on Saturday afternoon. No issues.

Robert Schulz 
Rating:
4.0

Put up signs

Mike Anderson 
Rating:
5.0

Customer did not leave a comment.

shelly schiele 
Rating:
5.0

Keep up the friendly, helpful ways!

Laurie Wilson 
Rating:
4.0

I dropped off at the wrong location due to a miscommunication when renting the unit. Taylor’s was more than helpful getting everything squared away

steven patterson 
Rating:
3.0

Shop owner could stick to regular office hours and be available to the customers

BRAIN SANDRERS 
Rating:
3.0

Customer did not leave a comment.

Debbie Romero 
Rating:
5.0

Nothing, had an issue while moving between locations and called customer service and the lady at Uhaul helped us find a location to get the tire repaired on a Sunday, and we continued on our way with little to no delay.

Kyle Turner 
Rating:
5.0

Customer did not leave a comment.

Todd McManus 
Rating:
5.0

Customer did not leave a comment.

Danielle Christensen 
Rating:
5.0

Nothing great location excellent service !!

Nancylee Cadorette 
Rating:
5.0

Customer did not leave a comment.

Robert Knipfer 
Rating:
5.0

Trent is a great guy. Very pleased to have had the opportunity to meet him during my moving process.

Dean Kozlowski 
Rating:
5.0

Customer did not leave a comment.

SHELDON HERINGER 
Rating:
5.0

Customer did not leave a comment.

John Blair 
Rating:
5.0

Customer did not leave a comment.

Todd McManus 
Rating:
1.0

When I got to the location, after driving 90 miles out if my way from where I had reserved a truck, there was nobody there to help us. I had rented a dolly and was obviously unable to get one. The truck wasn't swept out and the cab was dirty inside. There was something splattered in the roof and ashes in the ash tray as well as the truck needing a wash. It was an extremely frustrating experience.

Chris Fox 
Rating:
5.0

Trent is fantastic and his location perfect. Give him more resources!

Deborah Reichman 
Rating:
4.0

Customer did not leave a comment.

Karen Barth 
Rating:
5.0

Customer did not leave a comment.

Kalynn Brazeal 
Rating:
4.0

Customer did not leave a comment.

MICHAEL HERRINGTON 
Rating:
5.0

Both times I've dropped rentals here have been great experiences.

Mike Stuehser 
Rating:
5.0

Clear the ice off the trailor and unthaw the ramps for it before renting it to someone without tools. Fix the trailer connection wires so a renter doesent have to by an extension adaptor to make the trailer end of the power wires be able to reach the back of a vehicle without buying an "extension cord". The ramps were frozen in, and the trailer had so much ice build up that the vehicle to be towed almost slid off the trailer on the ice build up. The straps were about 3-4" too sort to reach aroung the tires of the vehicle being towed which required additional tools to be purchased just to secure the vehicle to the trailer. Lenghten the straps to accommodate new style vehicle tires. Lenghthen the power connection wires for the trailer.

bruce harris 
Rating:
4.0

Customer did not leave a comment.

SETH WOODHOUSE 
Rating:
3.0

Customer did not leave a comment.

SHERRI HOOPINGARNER 
Rating:
5.0

Customer did not leave a comment.

THOMAS beers 
Rating:
4.0

Very friendly service!

TONY ROBERTS 
Rating:
5.0

Customer did not leave a comment.

BLAZE KLEINJAN 
Rating:
4.0

Right side window missing a screw, making it very difficult to adjust. Truck can use a front end linement

CLIFF HIGGINS 
Rating:
5.0

Customer did not leave a comment.

RITA FLEMING 
Rating:
5.0

Customer did not leave a comment.

Michael Darlington 
Rating:
3.0

Customer did not leave a comment.

M PETER NOGUES 
Rating:
5.0

Friendly old school service, highly recommended.

Michael Herrington 
Rating:
5.0

Taylor's was fantastic!! Had the truck set up for millers corner sidney mt . They were so rude and was to call me when my truck was in and ready they had two trucks in and I got a email saying they didn't have even one. I called Taylor's and he had it transferred over to him in no time. What a wonderful job he did for us . Thank you for your help.

JENNIFER CLAWSON 
Rating:
5.0

Customer did not leave a comment.

DIXIE MEAD 
Rating:
5.0

Customer did not leave a comment.

Timothy Neu 
Rating:
5.0

No one was around when we dropped off but the grounds were well maintained and they were speedy checking us in when they opened this afternoon.

SEAN CONDON HAYDEN 
Rating:
3.0

Needs a better sign outside store to indicate UHAUL location.

Jason Walter 
Rating:
5.0

Keep up the good work! ! !

ELIUD VARGAS 
Rating:
5.0

Customer did not leave a comment.

linda chale 
Rating:
3.0

Customer did not leave a comment.

DON SCHUMANN(EL4960M) 
Rating:
5.0

Make sure the unit is fully cleaned out and swept before it is rented out to new customer,especially when its say you have to return it clean. Also let customers know that there stuff is going to get wet cause the units are not even water resistant.

johnathan harvey 
Rating:
5.0

Customer did not leave a comment.

JENN STILSON 
No reviews have been submitted for this location.

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